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- 503581090Aug 11, 2019
My husband and I tried this place for lunch and I was very happy with the choice. The service was very good our waiter never let the drinks run out. I was a little disappointed in the limited draft/craft selections. I had a stockman pizza and it was amazing. My husband had the rod and reel which gives you a choice on sides and entry. We will be returning soon
Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Customer Rep
Aug 14, 2019
We are so happy to hear you had a positive experience at Mackenzie River Pizza. Thank you for taking the time to share, and we hope to see you again soon. Thank you Jessica!
- Josi H.Spokane, WA15837793350Dec 19, 2019
HUGE MENU. I mean it is a tad overwhelming but there are so many options. Lunch, dinner, you name it they have quite the selection of food. I have not tried the pizza, but the salads are awesome and the drink menu is fire too.
The menu is a big one and it is impressive that the staff actually know the menu and can provide recommendations on top of knowing each item and what it comes with. It is a nice sit down space, with plenty of seating to match the huge menu and parking lot. Food comes fairly quick as do drinks and dessert. Will have to come try the happy hour.Helpful 3Thanks 0Love this 4Oh no 0Business owner information
Customer Rep
Dec 21, 2019
Hello Josi, Thank you for taking the time to let us know how your experience was. We appreciate the kind words. I'm glad you had a good time dining with us! Hopefully we'll see you again soon. Cheers!
- Lori H.Seattle, WA0586Aug 19, 2020
Thank you for having gluten free options. A whole menu worth!
My daughter was able to pick anything with confidence and without fear of becoming terribly ill.
Learning to navigate this new health restriction is tricky, thank you for taking the guess work out.
She loved the pasta! And gf pita she was able to enjoy.Helpful 0Thanks 0Love this 0Oh no 0 - Tom T.Spokane, WA015836Dec 12, 2019
I cannot believe that, despite the number of times that I've been in here, I have never rated this place!
McKenzie River is a nice sit down place that is certainly one of my favorites in the Spokane area. They have a great selection of beer and I've never had bad service here. The fish & chips, a preference of mine, is breaded (not normally a favorite for me) and spicy (medium spicy) and has always been wonderful. Fries are certainly a bagged type but have skins on them and are always very good.
If you haven't checked the place out, do so . . .Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Customer Rep
Dec 15, 2019
Your kind words are greatly appreciated. We look forward to serving you again very soon.
- Cory B.Peyton, CO35115Dec 28, 2019
We came in on a Saturday at 11:30. There was one server on staff and 2 tables already seated. Our group of 8 waited over 40 minutes to place our order then another hour before the first dish came out. It took another 25 minutes for all of the food to come out. Only 2 other tables were seated while we were there.
The food is alright no major complaints but not phenomenal.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Customer Rep
Jan 8, 2020
Sorry to hear about this poor experience. It is not up to our standard of service. Please contact the restaurant at (509)-413-1043. I would love the chance to make this up to you.
- Darin D.Spokane, WA212Aug 8, 2019
If you have nothing todo but wait for service, this may be your kinda place. I walked in, was seated in the bar area as requested and sat there for nearly 20 minutes before I walked out, not one person said anything to me, the service was horrible, servers where walking around but not helping any one in the bar area. I watched another couple sit there and shake their heads, all they wanted was there tab to leave the whole time I was there.
McKenzie River Pizza Co "You Suck"Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Customer Rep
Aug 9, 2019
Hey Darin, I am sorry to hear about your experience trying to dine with us. There is no excuse for what happened. I would like to get more information on the situation, so we can prevent this from happening in the future. We pride ourselves in having great food and service. I apologize that is not what you received. My name is Scott, and you can contact me at 509-413-1043. Thanks!
- Lou L.Spokane, WA9310111Sep 24, 2019Updated review
Ok. We were at Red Robin. 2 hour wait.
Called and they said they could accommodate us. 14 people. Showed up and it was empty. One guy was running around. Took 25 minutes for our drinks. Then took food order. Three small kids. Asked for the Mac and cheese and bread sticks to come first. They didn't.
It looked like he was the waiter and the cook.
Didn't come back forever- cuz I think he was all
Alone.
Finally got food. It was good. Not great. I'd bet the Mac n cheese was microwaved.
Then the one guy working had his food in a booth. He would stop and eat. It was Chinese food from another place!!! I'm not kidding.
As we were leaving more staff showed up.
This was 3 o'clock on a Saturday.
Really unreal and unsatisfactory.
Received a comment. They want to talk to me about my review. Please explain to me why I would take the time to call to explain what just explained. Seriously.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
MacKenzie M.
Oct 23, 2018
Hello Lou,
I wanted to apologize for your experience with us. We strive for quality food and service, I am sorry that is not what you received. I would love to talk to you more about your visit with us. You can contact the store at any time. My name is Brandon I am the Assistant Manager. The store number is (509) 413-1043. Again, I am sorry your experience was less than satisfactory. Thank you for your time.Oct 21, 2018Previous reviewOk. We were at Red Robin. 2 hour wait.
Called and they said they could accommodate us. 14 people. Showed up and it was empty. One guy was running around. Took 25 minutes for our drinks. Then took food order. Three small kids. Asked for the Mac and cheese and bread sticks to come first. They didn't.
It looked like he was the waiter and the cook.
Didn't come back forever- cuz I think he was all
Alone.
Finally got food. It was good. Not great. I'd bet the Mac n cheese was microwaved.
Then the one guy working had his food in a booth. He would stop and eat. It was Chinese food from another place!!! I'm not kidding.
As we were leaving more staff showed up.
This was 3 o'clock on a Saturday.
Really unreal and unsatisfactory. - Jeffrey S.Saint Germain, WI04Dec 28, 2019
Back again for a birthday pizza dinner. 3 pizzas all great. Again on the nose with great service.
Thanks for a great time and exceptional food.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Customer Rep
Jan 8, 2020
Hello Jeffrey, thank you for taking the time to review us, glad to hear we were on point for you! Hope to see you again soon!
- Wasil K.Spokane, WA281228909May 22, 2018
Surprisingly, my visit here was not even close to what the ratings suggest .. it was as good as it gets .. 4.5 stars .. 5 would be a bit too much too easy :D but 4.5 is totally correct.
Met a friend here during happy hours today .. and boy the lady serving us was so full of energy and she was funny & friendly .. we loved her .. and may be she was the reason we had a great time .. except we are funny too .. hehe .. and the place was clean as a whistle ..
Our beer was cold and nice .. food was decent .. what else do you want .. I had their happy hour food, the first one on the menu .. the jacked up taco with santa fe chicken was great.
Adam also enjoyed his food, Lodgepoles it was ..
Had too good a time today to not give them 2 thumbs up .. will return but the ratings would kinda push me to keep my fingers crossed :)Helpful 5Thanks 0Love this 7Oh no 0Business owner information
MacKenzie M.
May 29, 2018
Hello and thank you so much for coming in and spending your time with us during happy hour. We are happy you enjoyed it and would love to have you back soon. Have a great day.
- May 30, 2017
My wife, and I stopped here for the first time this weekend for a quick snack. This is a nice looking restaurant with an outdoors fishing theme; the staff was attentive. We tried the Apple & Chicken flatbread; garlic infused olive oil, smoked Gouda and cheddar topped with roasted Gala apples, chicken, hickory smoked bacon and caramelized onions, drizzled with balsamic BBQ sauce. While it looked ok the flatbread tasted like it had been left out overnight and then baked, it was a total distraction to the other ingredients which were fine. We stopped here because we had friends who really like it here; we will probably come back to see if we have a better experience.
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Customer Rep
Dec 8, 2018
Hi Larry, thank you so much for taking the time to write a review. We strive to create quality food every time a guest dines at MacKenzie River Pizza, Grill & Pub, and we're disappointed to hear that we didn't meet your expectations or ours. We hope you give us another chance, after all, customer experience is the most important thing to us.
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