Lynn Layton Ford

We worked with Leroy On getting a truck. He was friendly, extremely professional, and went out of his way to help us get what we wanted. If you are looking for a Ford truck I highly recommend giving him a call and letting his knowledge and customer service get you into the right vehicle.

Has had my Mother-in-law car for 7 months Glenn in service has made statements that were just untrue told me the parts were order and it'll be ready next week, the following week comes oh we just started the work, we are waiting on more parts, then when I show up to the dealership was told still waiting on hoses!! And they will start work next week! Run away from this place!!!

Thankfully I did my homework before going here yesterday. They appraised my trade-in at 9k when Kelly's blue book trade in and instant cash offer listed my car at 11.5k. Even when I was willing to go all the way down to 10k, they only came up to $9200. They came up half a Sony Playstation after that low-ball Do your homework before wasting your time at this place.

It took me 2 weeks to get an appointment for my car to be serviced. When I arrived they said there were eight cars ahead of me and this was at 7:45 a.m. I stated I have an appointment and doesn't that give me Priority I was told no it just puts me in line. When I called that afternoon to check the status of my vehicle I was told there are still 5 cars ahead of me and they probably wouldn't get to it today and he had no idea when they would look at it. If I had known it wasn't going to be looked at I would have kept my car and tell they were able to provide service. They told me they were still working on cars from 3 days ago. So what was the plan of my appointment? They had absolutely no regard for my concerns or my time. When I spoke with the service manager he was very good at making excuses and saying he understands but yet there was no resolution. This is the worst service I have ever been given by any repair facility. If you are happy with this facility you were lucky! If you live in Decatur I would advise taking your car anywhere else besides Lynn Layton Ford!

Awesome! I just bought a 2015 F-150 from Lynn Layton Ford. The vehicle I wanted was sold but Lynn Layton got me the same vehicle in record time. I have bought several vehicles from Lynn Layton Ford in the past four years and each and every time I have been very satisfied with their customer service and price. Glenn Hodge was my sales person and he is fantastic to work with. Save yourself a lot of trouble and go to Lynn Layton Ford first. You will not be disappointed. Great people and great service!!!

Ask for Chris excellent service no nonsense sales. Remember to ask for wiggle room on price they will come down on price if the ball is in your court.

Drove to Decatur to look at a Ford Escape advertised on the dealer's website as a "new" vehicle. Was told by the salesman as soon as we asked about the car that it had been a dealer's demo and already had 2000 miles on it. We thought we'd take a look at the vehicle anyway, but when we looked in the windows of the car the floor on the passenger side was littered with empty snuff cans and spit bottles! It was absolutely filthy!!! But they're advertising this a a brand new car!!! I think not!!. Would never go back to this dealership under any circumstances.