Review Highlights
“Following up to the front I was greeted by a checker named Suzanna and she was phenomenal as well.” in 5 reviews
“I went into this Menifee location right after they opened on a Friday morning and went straight to the meat department.” in 9 reviews
“Not only are the prices excellent but the employees here are genuinely kind and helpful.” in 2 reviews
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About the Business
Stater Bros. Markets began as a single grocery store in Yucaipa, California in 1936. Now with 172 locations in Southern California, we offer a great selection of fresh produce, meats, seafood, wine, and groceries.
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Recommended Reviews
Overall rating
97 reviews
5 stars
4 stars
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2 stars
1 star
- Eddie J.Menifee, CA4286Mar 29, 2024
I went into this Menifee location right after they opened on a Friday morning and went straight to the meat department. I had recently purchased a dehydrator and wanted to make some homemade beef jerky. I had researched the best jerky cuts like top round, eye of round, and London Broil but was still unsure of the best choice.
A butcher came out from behind the counter with some packaged meats to display and you could tell that he was very busy and already working hard even though the place had just opened. I got his attention and he immediately stopped what he was doing and got very engaged in helping me, showing me the different cuts, and what would be best for my homemade jerky. Then, he went to the back and returned with a huge quarter portion of fresh beef, and sliced off the exact amount I needed in the perfect thickness for my jerky.
This employee was so kind and helpful. An Outstanding individual and employee! I later bumped into the Manager and told him about my positive experience. He said, oh, that's Ruben Chavez, I'll let him know. Great job Stater Bros!Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Constance S.
Apr 16, 2024
Thank you for taking the time to share such a positive experience at our Menifee location. It's heartwarming to hear about Ruben's exceptional service and we'll be sure to commend him for his outstanding commitment to our customers. -Miranda
- 24622Mar 2, 2024
Came by here this am and got cash back and the lady at the register named "kat" was extremely rude. I have been coming here for a few months and have never had an issue. This morning she was very rude with how she speaks to customers.
I wanted to update my review to a better point system because it's unfair to the store. I appreciate Jess who wrote back. If you need any questions answered I will be more than willing to answer any.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Constance S.
Mar 7, 2024
Hi Brooklyn. We apologize for the rude behavior you experienced from our cashier, Kat. We appreciate your feedback and will address this issue promptly. Thank you for bringing this to our attention. - Jesús
- Feb 18, 20248 check-ins
A Five-Star Grocery Shopping Experience at Stater Bros. Markets, Menifee!
My recent visit to Stater Bros. Markets in Menifee was an absolute delight, setting a new standard for what I expect from a grocery shopping experience. From the moment I stepped through the doors, I was impressed by the cleanliness, organization, and friendly atmosphere of the store.
The selection of goods at Stater Bros. is second to none. The produce section was a vibrant showcase of freshness, featuring a wide variety of fruits and vegetables that looked as though they had been picked that very morning. The quality and range of their organic options were particularly impressive, catering to the health-conscious shopper without compromising on taste or variety.
The meat and seafood departments deserve special mention for their exceptional quality and selection. The butchers were knowledgeable and happy to offer cooking tips and recommendations, making it easy to choose the perfect cuts for my meals. The seafood was fresh, with a fantastic selection of both local and exotic options.
What truly sets Stater Bros. Markets apart, however, is the level of customer service. Every staff member I encountered was friendly, helpful, and genuinely seemed to take pride in their work. Whether I needed assistance finding an item or had a question about a product, someone was always there to help with a smile.
The store's layout is thoughtfully designed, making shopping both easy and efficient. Aisles are wide, well-signed, and meticulously organized, ensuring that finding your grocery essentials is a breeze. The cleanliness of the store, from the shelves to the floors, added to the overall positive shopping experience.
The checkout process was quick and hassle-free, with short lines and efficient cashiers. The cashier who assisted me was cheerful and made a point of ensuring that all my items were carefully and correctly bagged, which I greatly appreciated.
In conclusion, Stater Bros. Markets in Menifee offers a grocery shopping experience that is unparalleled in terms of quality, selection, and customer service. It's clear that they are committed to providing their customers with the best possible shopping environment. I left the store not only with everything on my list but also with a deep appreciation for the high standards Stater Bros. sets in the grocery industry. A well-deserved five stars for making grocery shopping a pleasure!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Constance S.
Feb 28, 2024
Thank you for taking the time to share your positive experience at Stater Bros. Markets in Menifee! We are thrilled to hear that you enjoyed the cleanliness, organization, selection of goods, and exceptional customer service during your visit. We appreciate your kind words and we look forward to serving you again soon. -Miranda
- Ke Anna L.San Fernando Valley, CA01Mar 2, 2024
This is my home store I came in the morning for my usual rounds and First I would like to start by saying I watched an interaction between a checker by the name of Kat and rude customer and she handle the situation wonderfully she was patient and very professional throughout the interaction and this store has always treated me wonderfully I highly recommend it for anyone looking for a new home grocery store!!
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Constance S.
Mar 7, 2024
Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you had a great experience at our store and that Kat provided excellent customer service. We appreciate your recommendation and look forward to seeing you again soon. -Erika
- Curtis J.Menifee, CA1606Jun 23, 2023
Just want to say this stater bros gets 5 stars because the Manager Ruben! This is an absolutely great manager! He is always so helpful to me! Even when my wife goes he treats her and kids so well! I always see him greeting customers and working hard! Not to mention that if they ever sell out of a product he takes initiative and will call the nearby stater bros to see if they have the product for us! Thanks Ruben M for always going above and beyond for my family! We appreciate the you and how well you run your store!
Helpful 1Thanks 0Love this 0Oh no 0 - Sondra B.Quail Valley, CA177315Feb 8, 2024
i just wanted to right a review on this starter bro this is the best one in town by far my teenage child and i shop here especially for the produce department. Everyone in that department is always helpful and nice, and the produce department is always looking sharp and clean but their is one employee by the name of Charleen that stands out to our family she is a great addition to the produce team she always goes out of her way to help the customers and when i say out of her way she stops what she is doing and walks u over to what u are looking for and helps u get a good pick of of the fruit are veggies you are inquiring about i want to say to the management u really have a great lady that really seems like she is not their for a paycheck she looks like she enjoys her job and always smiling and saying hello to everyone walking by her please acknowledge her as one of the best employees u have at ur store that shines ur store bright thank u
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Constance S.
Mar 4, 2024
Thank you for taking the time to leave such a positive review. We are thrilled to hear that you and your family enjoy shopping at our grocery store, especially in the Produce Department. We appreciate your feedback on Charleen and will make sure to acknowledge her excellent customer service and dedication. Thank you for your kind words. -Miranda
- 3403200215590Jul 23, 202143 check-ins
Stater Bros consistently wins the award for best grocer retailer in SoCal, year after year.
And you can see why, their meat/butcher/fish monger offer outstanding cuts of fresh meats and fish. We purchased a flank steak a few days ago, which I just grilled and it tasted delicious.
Another outstanding area is their Deli. Their cold cuts and salads are on a par with Boars Head and that's something I thought I would never say. Their Cleo & Leo selection of Roast Beef and Pub Ham are delicious.
Because Stater Brothers is above average, their prices are also a bit full, when you compare them to other grocers in the area.
But this is one of the places we go to, when we want something special to cook for dinner. Prices be dammed. For my AZ friends, they're very similar to AJ's.Helpful 34Thanks 0Love this 31Oh no 0Business owner information
Constance S.
Jul 26, 2021
Thank you Georgie for the 4-star review. What a great compliment! Stater Bros. Markets loves making our customers happy and appreciates you taking the time to share your thoughts with the community and us. We are grateful you choose our fresh cut meats and seafood selection for your special dinners. Please shop with us again soon!
- Anthony S.Menifee, CA0142Mar 25, 2024
Overall I'm pleased with this location however I couldn't believe it after seeing the commercials that the butchers have to put in so many hours, do a two year apprenticeship ECT to butcher So I thought wow I'll have to try them out and start getting my proteins butchered the way I like. I brought a rib roast up and asked for 1 inch steaks, I ordered 10 lbs of chicken breast butterflied open. I was shocked to hear the employee helping me in the meat department say to a colleague "hey, do you know how to butterfly chicken "? I thought oboy what am I in for, so I take my packages home and sadly the rib roast steak was cut on an angle so they'll unevenly cook but the worst part was the chicken, it was so messed up it looked like they ran it through the grinder. Terrible! Starters management, please only allow certified meat cutters to perform these tasks. Meat is not cheap. While I'm leaving this review the deli needs to keep the salads well mixed throughout the day so they don't glaze over and change colors. Speaking of changing colors, keep the fried chicken batches together, all too often the old is mixed together and your meal has fresh and old, and different colored chicken. No other complaints, dairy, frontend, beverage , produce a ok.
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Constance S.
Mar 28, 2024
Hi Anthony. We're genuinely sorry to hear about your experience with our meat department and deli. Thank you for bringing these concerns to our attention; we're committed to improving in these areas to serve you better. - Jesús
- Kim T.Midway City, CA04Apr 13, 2023
This review is for "Liyanna". I go to this SB all the time and for the most part have always had a great experience. Today, Liyanna was my cashier and I'm not sure if maybe she had a bad day but the experience was awful. She was rude and judgmental. She threw my items and didn't care, gave me attitude when I asked a small question about the items and couldn't even hand me my receipt at the end. She kept rolling her eyes and it felt as if she probably didn't want to be there today. The experience was horrible, I felt belittled the whole time. Aside from Liyanna, there's another lady who usually works cashier, she's older, white with white hair. I always try to avoid her after she gave a customer a hard time for not having enough money in his EBT card to pay for groceries. I hope SB puts better people at the cashier.
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Constance S.
Apr 14, 2023
Thank you for taking the time to leave a review. I want to start off by apologizing for the terrible experience you encountered while visiting our store. We take pride in providing prompt and friendly service to each and every one of our customers, but unfortunately, it seems as though we fell short during your visit. I would like to assure you that we are taking steps to improve our service and ensure that every customer receives the best experience possible. Thank you again for bringing this to our attention.
- Tommy E.Moreno Valley, CA1276Mar 8, 2023
The parents and Girl Scouts selling cookies are very rude. If someone doesn't want to buy any, they yell out rude comments. I'm not sure why Stater Bros allows this.
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Constance S.
Mar 10, 2023
Hello Tommy,
We value our customer’s opinions and would like to thank you for bringing this to our attention. Please give us a call at (855) 782-8377 or email CustomerSupport@staterbros.com to further discuss your experience.
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