PenFed Credit Union

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    Banks & Credit Unions
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    Services Offered

    Verified by Business

    Personal banking

    About the Business

    Our mission isn't simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, but to also encourage. We exist to usher their dreams into the land of reality. And that's why we strive to provide consistently Best-in-Class rates on car loans and home mortgages. In addition, our portfolio of award-winning credit cards offers incentives and innovative features that our competitors find hard to match.…

    Location & Hours

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    201 Franklin Ave

    Ste 1st

    Scranton, PA 18503

    Mon

    • 9:00 AM - 5:00 PM

    Tue

    • 9:00 AM - 5:00 PM

    Wed

    • 9:00 AM - 5:00 PM

    Thu

    • 9:00 AM - 5:00 PM

    Fri

    • 9:00 AM - 5:00 PM

    Sat

    • 9:00 AM - 12:00 PM

    Sun

    • Closed

    Closed now

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    Overall rating

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    • Photo of Jonathan K.
      Jonathan K.
      San Francisco, CA
      24
      1
      Mar 10, 2021

      I've had nothing but positive business with them, Tara was amazing and helped me through my loan process and was very responsive to any questions I had, they provided me great interest that is competitive to others. Highly Suggest!

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    • Photo of Michelle B.
      Michelle B.
      Tobyhanna, PA
      0
      1
      Feb 18, 2019
      First to Review

      So disappointed by our banks switch to Penfed Credit Union. Pending transactions ran twice by the credit union , six times now. Penfed always blaming the other institution. Holds in pending affecting available funds. Ending in being declined in a restaurant. Speaking with customer service (they are very nice) having them explain they have two screens to look at . Telling me they do not see what I'm referring to. Can not wait to switch banks. Beware ! Do not open an account with this credit union. Hated even giving it one star.

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    • Photo of Paula P.
      Paula P.
      Port Griffith, PA
      0
      1
      Feb 27, 2019

      Started with Tobyhanna FCU never had a problem. Changed to Valor still pretty good. Changed to Penn Fed will be closing all accounts this coming Saturday. I am on debit card #6 they mysteriously close themselves every 6 months. Ordered checks only by husbands name came on them was told that only the primary person shows (how does this make sense). Never wrote one at a place that would require ID since my name was never on them.

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