617-TAXI CAB

Do not ride with this company. We (4 of us) got off the train station and needed a ride to our hotel. There was a line of taxis and this was the only suv that can fit us all and our luggages. The guy came and opened the back trunk and said out loud that he had a bad back and so we had to haul the luggages up ourselves, then he had his stuff on one corner and didn't want to move it and said to put one luggage in the front seat but there was 4 of us and I needed the front seat. So after telling him the 3rd time he finally realized that yes we needed all seats so he moved his stuff aside so we can fit our last luggage in the trunk.

When we sat in, my cousins were in the back and I was in the front passenger seat. My cousins did not get any AC at all in the back and it was hot as hell back there because it was divided by a plexiglass with a small window. I was in the front freezing my head off because he had the AC up high in the front.

The driver did not put his seatbelt on the whole trip to our hotel so the seatbelt signal kept beeping! Seriously?!

He also asked me if I've been here before and if I had a GPS and know where the exit is. Why would you need to ask me this if your job was to get us from point A to point B! I said I have and I WAS his GPS to our hotel as I had my google map up on my phone. I probably could have said I have not been to Boston so he can trick us by taking the long way....

I still gave him a big tip at the end because I wanted him to know it is NOT right the way he treated us. I wanted him to remember this forever. After he got his big tip, I think he felt bad and went to the back and hauled our luggage down hella fast and said thank you. (Wait! I thought your back was bad and couldn't lift our luggages?!?!) so the tip fixed your back huh?

Cab number 611 just cut me off in Coolidge Corner to the point where my dogs went flying in the back seat I had to break so hard. The driver didn't apologize and waved me off after pulling in front of me at a red light. I was literally scared for my life and almost had to swerve into the car next to me. I called the dispatcher of the taxi cab company to report the cab driving erratically and the dispatcher said cab 611 is the *owner of the company.* He was unapologetic and flippant. Do yourself a favor and call an Uber, call a Lyft, and stay safe.

Our cab driver #14026 tried to charge us $10.90 for tolls from Logan to Wilmington. I asked him when the tolls doubled, then he changed his mind. This kind of cabbie is the reason why people do not like taxis.

This company is the prime reason why Uber and Lyft are driving taxi services out of business. The drive from Boston airport to my hotel, which was supposed to have taken 10 minutes, ended up taking me 30 minutes and I paid $20 extra to driver because of the long route. Driver of cab #27748 didn't speak English and actually started hitting my hands (quite funny) when I tried to use Apple Pay on the card reading machine. Overall ridiculous experience. Back to Lyft/Uber.

Horrible service & Boston's worst drivers. No respect for traffic signs & driver of 308 blocked a private driveway for over 15 minutes

Just saw cab # 789 run someone off the road in one of Boston's tunnels. Clearly no regard for laws nor life of other drivers on the road - let alone passengers. Very scary. I would avoid this company.

So I thought I left my Wallet in this taxi companies taxi # 1051. I initially gave them 3 stars because of my own error.

Car 1051 where are you???!!!!

I would like to point out that after MANY- think 20-30 phone calls to all the different cab companies, getting hung up on over and over again, being spoken to in a rude manner, this gentlemen at 617taxicab took the time to explain things to me on how to go about getting my wallet back despite my 3star review on this company.


I can't thank him enough for helping me. In a stressful time of losing ones ID, credit cards, check cards, nursing licenses etc. I am glad I was able to speak with him! He informed me to call the Hackney Carriage Unit and the Taxi 1051 is a universal charge for all taxi companies.


DISCLAIMER: TAX#1051 appears on your credit statement for ALL TAXI companies- not just this company. I DID NOT GET MY WALLET BACK. From what I have heard, if your wallet is left in the taxi and the taxi driver finds it he will just throw it in the trash as he does not want the headache of turning it in to the Hackney Carriage Unit, headache from paperwork, headache from customers complaining that although he found your wallet $100/ID/credit card/etc is missing. So they opt to chuck it. Totally sucks for us.

Word of advice: No matter how much of a rush you are in or how inebriated you are - take a look at the taxi company that is giving you a lift and call them directly when u lose your shtuff!

Good luck!

Some of my friends seem to think that business travel, of any kind, is incredibly exciting. Some think it's a bore. Well, both of those groups would have had their thoughts validated had they been in the cab I was in this weekend.

Having ventured to and from "Logan", as I put it, more times than I can count, I sort of feel that nothing will happen that I haven't seen before.

All I expected was a simple ride from Logan to the Westin at Copley Place. I got so much more. My driver had my bag in the trunk and was accelerating before I was in the vehicle. Thank God for those Aerosoles with the extra added lofting ability or I would have been running behind the cab.

The intense expression on his face seemed to me that this guy was on a mission. Could this vehicle break the sound barrier? I'm certain the expression on my face was a cross between that of a hostage victim or someone frantically grabbing for a safety device. And this was before we were even in the Tunnel.

I vaguely remember wondering what trauma centers were located in the area. Could this guy have just gotten done watching The French Connection? If you have a need for speed, my driver is your man.

Transit time from Logan International to the Westin: 9 minutes.

When we arrived, he was already throwing my bag to the curb, while the nice valet at the hotel opened my door, probably wondering why my face was the color of salt.
Was it my imagination or were the folks waiting at the hotel for a cab inching backward?

In 9 minutes, my life passed before my eyeballs. I will remember those 9 minutes the next time I tell someone to step on it.

Buyer beware. I took a taxi from the airport to Cambridge and while the trip itself was fine (even though I had to provide turn by turn instructions), the checkout process was horrific. When the driver told me the total amount, I said I wanted to use a credit card to pay seeing as the cc machine was right there in front of me.

The driver told me the cc machine was broken. I said I did not have cash and asked what other options I had to pay. He said, "cash." I asked if we could call the home office and have them run it via telephone. He said no, no one to call. I asked if he could contact another driver and have them come by and run the card. No, no other drivers. I asked if he had a mobile phone with card swipe. Nope. He was getting upset now and just kept saying that I needed to pay in cash or get out. I felt bad and didn't want to stiff him on the bill. I asked if I could get his license number and mail in money perhaps. No, no mailing address.

So after back and forth for a good 15 minutes, he started toying with his meter machine and miraculously the credit card reader in the back seat came alive. I guess "broken" is a relative term for someone who wants cash instead of a credit card payment.

Coincidentally, the website for this company doesn't actually load. There's a shocker...

I called to ask for a minivan cab, as we were bringing some plastic boxes from an old apartment to our new one. I informed the dispatcher that we had boxes, he said fine.
When the driver got there (10 minutes late), he was very upset that we had boxes, even though the dispatcher knew.

The driver still took us, with our boxes, to the address, so there was nothing wrong with the driver. My 1-star is for the DISPATCHER for not informing the driver!