J.T. Plumbing Services
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Services Offered
Verified by Business
Emergency Services in 7 reviews
Toilet Repair in 4 reviews
Toilet Installation in 1 review
Backflow Services
Pipe Repair in 4 reviews
Bathtub & Shower Repair in 2 reviews
Water Heater Installation in 1 review
Bathtub & Shower Installation
Review Highlights
“Although Justin still had two jobs he had lined up he agreed to come when he could which was almost 8 pm.” in 3 reviews
“The folks at JT were (are) reasonable, personal, responsive, friendly, expert, and provided a much better solution at a very significant savings.” in 2 reviews
“I was desperate to have hot water as I had just had a surgery a few days before this.” in 2 reviews
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About the Business
Business owner information
Justin M.
Water Heater Installation and Repair - Tankless Water Heater Installation and Repair - New construction and Remodeling - 24 Hour Emergency Services - Commercial Plumbing - Residential Plumbing
Location & Hours
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Recommended Reviews
Overall rating
40 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Stephen S.Fort Collins, CO041Jul 5, 2018
I got an instant answer on phone call and a 2 hour response at my door.
Very friendly service and the repairs were completed quickly!
Would recommend and plan to use again when needed!Helpful 1Thanks 0Love this 0Oh no 0 - Danna W.Georgetown, TX9219Oct 7, 2023
This business is a price gouger. The owner told me over the phone he doesn't care about competitive pricing yet he states it on his web site as a value. He bases his pricing based on their high overhead, expensive trucks & business expenses. I called him out directly and told him I had 3 other big company Plumber / AC companies who all under bid him by double! on installing a light weight Reme Halo in 3 hours . We provided the device. 2 of the 3 companies I checked in with, after the fact unfortunately, install the device and include the labor cost for a total of : $1387, one other company in Denver charged $1,600 for the device and the labor. We paid JT:: $1,950.00 for labor ONLY!!! They know it's price gouging and continue to rip people off if they don't get bids in advance! Additionally the young tech left on his own to initiate our install left the furnace switch off so we had no AC over night!!! The senior tech and his 2 trainees after working 2 hours all stomped out to their trucks. I had to chase them down and ask if they were finished. The lead say 'yes'.
I had told him, I had talked to the owner. He acknowledged he knew that. I asked if he was coming back in to ? show me the work? He said 'no, you're fine just stay away from the blue light! $1,950.00 for labor & they refused to explain & show me the work upon completion. Stay away from this company and tell everyone you care about to stay away from JT Plumbing.
Price gouging, unprofessional, and they retaliate on you for calling them out on their price gouging, leaving us without AC service possibly intentionally and not reviewing the work before bolting to their trucksHelpful 1Thanks 0Love this 0Oh no 0 - Joanne S.San Diego, CA0131Dec 27, 2023
Called to get an estimate for resetting a toilet and was told they did not know how much it would cost. Paid the $79 fee to get an assessment and was told I needed a new toilet, which would either be $600 if we provided the toilet or $1200 if they provided the toilet. This was all determined without removing the toilet and simply assessing the water leaking from the base
Called another plumber who took off the toilet and determined it just needed to be reset.
The experience made me feel like JT Plumbers are dishonest and like others said - are outrageously expensive. In comparison, had I needed a new toilet the plumber I ended up working with provided estimates that were about half the price to replace a toilet compared to JT. They also said they could typically diagnose the problem and replace a part rather than the entire toilet.Helpful 0Thanks 0Love this 0Oh no 0 - Jun 19, 2023
I've used this company twice - first, to clear a blocked drain on short notice and they did fine. Months later, I found out that my house had polyvinyl butride supply lines, which tend to fail. Based on the first experience, I called J.T. out to get an estimate. The guy they sent recommended insulated PEX and quoted me $4000. I saved up and called back a few months later to get them to do a complete replacement. Here's where the problem started. The first guy is gone, and his quote was too low, by $2000. So I went and pulled the trigger anyway after not being able to get another plumber to even get me an estimate. They took a few days to get the job done, fine. Final price was over $7000, but only the first section of hose bib line was replaced, and much of the insulation was left on the ground without being wrapped around the PEX. Part of this was my fault for not checking the work out more thoroughly right after completion. Lessons to be learned 1) get multiple estimates 2) check work thoroughly and communicate dissatisfaction promptly (I called them to discuss and their office manager would always call back when I was not available) 3) be tenacious about getting satisfaction. I admittedly gave up too easily. I feel bad for the next contractor I hire because I'm going to uncomfortably involved in the process.
Helpful 4Thanks 1Love this 1Oh no 0 - Brian B.Fort Collins, CO02Jan 3, 2024Updated review
JT Plumbing is one of the most unethical companies I've ever worked with. I called them to fix a major plumbing issue (my main sewer line needed to be replaced), and I was quoted a $13000 price. I had no other option, so I agreed and paid the $7000 deposit. Once they got a massive hole dug in my yard (took about a hour with their small backhoe), they called and re-quoted the price at $34000 because they found some roots. I balked at the price (other companies had quoted about $15000 for the job), so I asked them to stop. They filled the hole back in, made a huge mess of the yard, and left. In doing so, they damaged the wall of the house.
I asked for a refund, and they refused. They even asked me to complete the payment of $13000. I refused. I asked them to come look at the wall damage, and they refused to do so because I terminated the contract.
I have since had another company do the job, and they were even cheaper than the original quote. Further, I had some more work done later with a landscaping company, and one of the workers with that company said that he used to work for JT, but he quit because of their "shady and dishonest business practices."
Please, steer clear of JT Plumbing. You will thank me later.Helpful 0Thanks 0Love this 0Oh no 0Jan 23, 2023Previous reviewAbsolutely do not use this company. Quoted me $13K for a major job, then once they got started, changed the price to $34k - even though nothing changed from the time they made the initial estimate. When I said no, they simply filled the hole back in without doing any work and kept the $7k deposit. Had another company come in and do the work for $12k total.
- Roger S.San Francisco, CA02Oct 14, 2023
Came promptly, but charged more than $660 for a half hour job with a small fitting. Ridiculous price. And could not get an invoice or receipt.
Recommend you find a more reasonably charging plumber service.Helpful 1Thanks 1Love this 0Oh no 0 - Tierney M.Greeley, CO681Sep 25, 2023
Beware. Tried to take advantage of a disabled housebound veteran who had mainline issues. I live in a huge house with my wife and 4 kids at home. After 3 times of having sewage back up a plumber apprentice (unsupervised) gave a 35-40k cost after saying that he was a master plumber and supervisor. Used a scare tactic to say if a temporary fix was made if it breaks again could cost upwards of 80k. Owner came out and said they could get fixed as a temp basis for about 15k and that we had orangeburg pipes that caused the issue. Since I have many health issues and need running water, my family and I went to stay at a hotel for 13 days while we tried to figure out how to come up with the money to repair it. The company did say I could finance the repair. My homeowners insurance would cover $10k of it, but any "living expenses would deduct from the repair amount. We reached out to Veterans Groups and one of them said they needed 2 other estimates before they could help and the 2nd company said the issue was a root had caused part of the mainline to collapse and they could repair it for $9,964 and that there were no orangeburg pipes anywhere within the system. The 3rd company concurred with the 2nd, but was at $14k. We were finally able to get it fixed with the 2nd company and all but $500 (deductible) was covered. I paid JT Heating and air $985 for the initial clean outs (which didn't fix the issue), and then spend an additional almost $2.5k living at a hotel, using a laundromat, and having to eat out based on the attempted scam that was tried to be run. Luckily the Veteran group I talked to had me get the other estimates. After the fact I looked up the plumbers license and saw the "master plumber" supervisor just got a Plumbers Apprentice License in March 2023 according to Colorado's Licensing website. According to Colorado law, Plumber apprentices are supposed to be supervised onsite and not be sent alone.
Definitely a learning opportunity and I wont fall for it again. Some advice, when the plumber gets here ask to see their license credentials, make sure to get a 2nd, or 3rd opinion, and take time to think despite the emergency.
I contacted the company by email a week ago laying things out and asking for them to contact me via email for some kind of resolution. I have not heard back from them so I filed a complaint with the Plumber's License Board, Attorney General, BBB, yelp, Google, anywhere else they advertise, and will be hiring an attorney to go after them for what's allowable under Deceptive trade practice laws.Helpful 2Thanks 0Love this 0Oh no 0 - Abby G.CO, CO021Oct 10, 2023
Save yourself the headache. We spent $250 for this company to fix a leak in our ceiling (directly under the water heater they installed) and they cut two holes in our ceiling, never identified the source of the leak, and still haven't repaired the two holes they made originally. My husband and I have called to schedule a technician 5 times over the last two months and no one has shown up. I even spoke directly with the manager, Rachel, to ensure a technician would show up and they still didn't come out after Rachel called me that day to confirm my appointment. Don't waste your time like we did.
Helpful 1Thanks 1Love this 0Oh no 0 - Gretchen H.NM, NM081Dec 15, 2023
If there were a NO star rating JT Plumbing would get it. I had NO work done after Patrick came to diagnose our plumbing issue and quoted nearly triple the cost for a very simple repair job. Patrick says the repair would be "about $1100 when his written amount was $1195 ( just five $ short of $1200, I got it done for 460 and it's perfect) He also tried to "identify" a 90 degree copper piece as "possibly likely to fail soon". Total BS, the color he claimed was leakage was actually slag from the copper line having been sweated on from original installation. Patrick then tried to claim the plumbing in our utility closet had "barbed" fittings that the previous plumbers must have messed up. Complete lie as all plumbing had been inspected prior to purchasing the home AND none had been changed or altered since we moved in!!! So.... Patrick only does quotes, then another team member would come to do the actual job. Patrick had to cut the drywall in the basement ceiling to find the leak, but had no tools to clean up the mess l. I had to provide a broom, dustpan & trash can AND do the cleanup after he left. Then a 3rd team would come to do water damage mitigation, replace the drywall and paint. He quoted $2200 for this part of the job. I got it done for less than $500 and it is perfect.
Strangest part was we called Action Plumbing, thought we were getting someone from Action Plumbing but JT Plumbing shows up and has no idea how they got the call when we called Action!?!??Helpful 0Thanks 0Love this 0Oh no 0 - Ryan P.San Francisco, CA01Dec 18, 2023
Horrible! One star is too much. I needed a pressure valve replaced on my water heater. They gave me an estimate for more than my water heater cost new! Highway robbery! Stay away, stay far, far away!
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