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Auto diagnosis or inspection
Oil changes
Auto battery or electrical system repa…
Auto engine repair
Auto maintenance
Auto repairs
Auto brake repair
Auto exhaust repair
Review Highlights
“Mike and crew get me in and out "as promised" every time.” in 4 reviews
“I brought in a Porsche 911 for a pre-purchase inspection.” in 3 reviews
“Autobahn is the best car repair you can get!” in 2 reviews
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About the Business
Business owner information
Richard H.
Autobahn Performance is a full-service shop located in Peabody, Massachusetts, offering all aspects of Porsche, Audi, Volkswagen, BMW, and Toyota vehicles including Toyota's Hybrid Prius, diagnosis, service, auto repair, auto maintenance, and mechanic services. They maintain a network of relationships with factory and third-party parts suppliers all over the country, allowing them to stock regular maintenance items for most Porsche and Audi models and locate other parts within a day. Their technicians have over 50 years of combined factory experience and are ASE certified, providing expertise in auto maintenance, auto repair, and mechanic services.
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Overall rating
22 reviews
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1 star
- Apr 30, 2023
Autobahn is fantastic and the service is excellent! More expensive because they don't use after market products, but definitely worth it. They offer rides if you're local if your car is going to be a while. Victor helped me both times I needed work done on my car and it's always been a very pleasant experience. Very communicative and friendly. Kelly is also super friendly too. They even have resident birds and turtles - very unique for a mechanic shop. Hopefully, my car is done having tantrums but if it has another one, I'll 100% return here.
Helpful 0Thanks 0Love this 0Oh no 0 - Kenny M.Marblehead, MA134385Dec 30, 2019
I love the service I get at autobahn performance. Mike and crew get me in and out "as promised" every time. They've been servicing my 2010 BMW for four or five years now.
The workspace and coffee/snacks/Wi-Fi is also extremely convenient.Helpful 1Thanks 0Love this 0Oh no 0 - Amy M.Salem, MA6972Dec 2, 2021
Just left this place and felt like I had to write a review. The engine light came on in my 2015 Mini countryman and I ran the code at autozone and knew it wasn't covered under my warranty so after a google search I found this place. First off the woman that runs the front desk is so nice and knowledgeable. I have never called a mechanic and had someone who didn't sound like a wench answer the phone. While I was waiting for my car I heard her on the phone with a customer for probably 15 minutes so politely trying to explain what might be wrong with their car and they were clearly trying to ask 475 questions. So she needs a raise. They got my car in and diagnosed it within the hour, as someone who knows jack about cars they could have told me 14 things were wrong with it and I would have been like ok sure, especially with a check engine light. They diagnosed the problem, wasn't a big deal and I was on my way. I will definitely be back in the future when needed. Also they have A+ snacks/drinks and a room with birds and a fountain so if I'm going to spend my money somewhere it's this place.
Helpful 0Thanks 0Love this 1Oh no 0 - Eric P.Peabody, MA673Sep 10, 2021
Typical shop where they just do not listen to the customer and look for a reason to blame the customer for their failures. I really don't want to write up the entire experience as it is too long and boring. Suffice is to say that they did not listen to what I asked them to do and that just caused me to spend more money than I should have, and sitting around waiting for 3 hours while they fixed things when I showed up to pick up my vehicle which was "ready". You have lost a customer. PS. The make it right feature on the website is useless if the guy who failed is the one who calls the customer to apologize and still looks for a reason it's the customers fault.
Helpful 0Thanks 0Love this 0Oh no 0 - Cindy M.Lynnfield, MA02Mar 14, 2019
The mechanics and associates are knowledgeable and they care about the quality of work they do on my 2001 Volkswagen. It does not matter if the car is new or old like mine, they give it their 100% attention and skills. I would never bring my Volkswagen to any other place.
Helpful 0Thanks 0Love this 0Oh no 0 - Amanda Z.Northfield, VT3020380Nov 11, 2011
We moved to the Northshore area over three years ago, and even though we've since moved to the Metro-Boston area, we still bring our cars here. Yeah, we've tried other places around our new neck o' the woods, but we just don't feel as comfortable with the work that has been put into the car repair as we do with this place.
The place is sparse looking; almost like they haven't been in the building for very long. But, over the years it has definitely become more lived in. They have a lounge for customers that wait while their car work is being performed. It has two big plushy couches, outlets, a flat screen tv with corresponding remotes, and little toy cars for children to play with. They've also started carrying some general automotive maintenance items from the looks of the utility shelving opposite the customer service desk.
Other perks? The guys running "the show" are nice and to the point. There's also free WiFi on a protected network and an Irish Terrier named Otis that loves to chase down a little red laser dot from a laser level tool. Don't go rushing to bring your canines in though; I'm pretty sure Otis is part of upper management and only comes in a great once in a while.Helpful 1Thanks 0Love this 1Oh no 0 - Monte M.FL, FL119Jul 7, 2017
Wow, what an eye-opener! I brought in a Porsche 911 for a pre-purchase inspection. Even though CarFax showed "no accidents", Autobahn Porsche tech Jason brought me in the shop and showed me evidence of both front and rear end damage that had been (poorly) repaired. He also compiled a laundry list of needed repairs, and produced evidence that the previous owners had not kept up with recommended maintenance. I can now offer the seller a price that is in line with the true condition of the car! This inspection fee was the best money spent! I highly recommend.
Helpful 1Thanks 0Love this 0Oh no 0 - Raphael L.Salem, MA73057Apr 23, 2015
I drive 2005 BMW e46 Coupe (325Ci) and gave them a call to schedule a balance and alignment since the car had some vibration and steering was off center. Dropped off the car the next day and in a few hours they called and informed me that the rear wishbone was bent and my tires where out of round so balancing and alignment would possible but really a waste since those problems would need to be fixed first. There was NO PRESSURE what's so ever from either Mike (service advisor) or technician; at this time Mike quoted me what the cost would be and suggested what tires I could you use all within a budget. I'm sure a lot of you out there weather are a BMW owner or another German auto it can be darn right expensive and this was the most amazing service I received since owning BMW's. If I went to anyone else I'm sure they would of balanced and aligned the car and after would mention "hey by the way your suspension is damaged"
Do yourself a favor you paid good money for your car you want it to drive the way it's supposed to and want folks that WANT to earn your business, come The autobahn (say it with a German accent)
Thanks you guys ! Appreciate all the help and advice !!
Oh yeah they have a full blown kitchen (except oven) with drinks snacks and a rain forest room with a turtle so if you are busy and have to bring the kids I'm sure they won't be bored.Helpful 2Thanks 0Love this 4Oh no 0 - Gina P.North Reading, MA04Aug 29, 2017
Autobahn is the best car repair you can get! It's never fun when there is something wrong with your car, but I always know that the autobahn crew will take care of my car, be honest, and give a detailed description of what is wrong with my car and provide all options and answer any questions I have about them. Everyone there has always been super friendly. I always learn something new when bringing my car there even if it's just for an oil change. Thank you all for the service and care you provide :)
I have a Porsche Boxster, my dad used to bring his 911 there and they have always been very knowledgeableHelpful 0Thanks 0Love this 0Oh no 0 - Gabe L.Medford, MA18817May 7, 2007First to Review
This is the best auto place I've been to by far. Honest, great work, and they don't have you buy new parts unless you have to. They also always take the time to show you what they did, and the old parts they took out. I really like this place a lot and if I didn't work completely in the opposite direction and if they weren't only open monday to friday I'd be using them still, even though they're like 20 miles away from where I live.
They're all a bunch of good guys to boot. It's really upsetting to me that I can't take my car there anymore.Helpful 3Thanks 0Love this 0Oh no 0
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