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Review Highlights
“Dr Su never fails to ensure our questions are thoroughly answered, we are informed, and take preventative measures.” in 5 reviews
“Complete with a free prise , sticker , or balloon after your visit.” in 2 reviews
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About the Business
Business owner information
Jennifer Jie S.
A Smile Pediatric Dentistry, a Plano pediatric dentistry practice, specializes in comprehensive dental care for infants, children and adolescents, including children with special health care needs. Dr. Jennifer Jie Su is a board certified pediatric dentist providing dental care for children from age 1 to 18. Nitrous oxide ("laughing gas"), in clinic oral sedation, and in-hospital general anesthesia are offered for needing patients.
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Overall rating
17 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- rachel m.Carrollton, TX01Nov 7, 2022
Please Please don't go, don't try. she only do easy work. she can't handle if your child got difficult work to do. Then kick you out cancel your appointment even you have been waiting for two months.
Helpful 0Thanks 0Love this 0Oh no 0 - Jessica F.Plano, TX42624May 19, 2016
We love going to this pediatric Dentist. This office and staff is very child friendly. Complete with a free prise , sticker , or balloon after your visit. My children always are eager for thier next visit every time.
We asmile pediatric dentistry!Helpful 1Thanks 0Love this 0Oh no 0 - Laura G.Plano, TX410Apr 4, 2016
Thumps up for Dr. Sue and staff. My son always had difficulty visiting dentists every since he was 1 -- now he is 5. Not this time though. The staff did an awesome job talking with him and using various toys to distract him. The overhead TV with his favorite show of Diego did not hurt either.
Dr. Sue kept on communicating with me and him during the procedures and explained everything clearly ahead of time and what to expect. The filings look good to me and I hope they will hold up till the permanent teeth come out.
Overall, very happy with the experience and thank for our friend for referring this place to me.Helpful 2Thanks 0Love this 1Oh no 0 - Baochau T.Garland, TX121947Jul 25, 2018
Love this place! My daughter came in for her six month check up and the staff did an amazing job. Nolly was very welcoming and very helpful with reassuring me that my child was in good hands. The place is very kid freindly, staff very nice. We were in and out in no time, not much of a wait and they handle my child with care.
Helpful 1Thanks 0Love this 0Oh no 0 - Angelica S.Frisco, TX01922Sep 27, 2018
I completely recommend this Pediatric Dentistry. I been all over North Texas with different Dentists for my son and this is the one and only place that I recommend since thy are very friendly, the staff is amazing and the prices are fair. My son feels very comfortable with them.
Helpful 0Thanks 0Love this 0Oh no 0 - Kim L.Garland, TX01Aug 12, 2018
I will continue to keep coming back to this location. Staff is very welcoming and nice. The front desk and Nolly got us in and out. They knew what they were doing and answered any questions I had to asked. Definitely recommend this dental office!
Helpful 0Thanks 0Love this 0Oh no 0 - Mel M.San Francisco, CA7692Apr 14, 2015
We're so so grateful for Dr. Su. She immediately saw my 2 yr old with a bleeding, pushed in front tooth (jumping on the couch, like a monkey) even though we weren't patients yet. My daughter was in pain and terrified but Dr. Su and her assistant were so kind gentle and patient.
They earned my little one's trust and she took her time to explain everything to me. My other kids are looking forward to going and getting their balloons and toy tokens. The receptionists were all very sweet, too.
Phew!Helpful 1Thanks 0Love this 0Oh no 0 - Emily P.Plano, TX28May 9, 2018Updated review
Brought my younger one in for her annual check up last week and had a very pleasant experience. Dr Su is as good as always and the staff is as friendly. The office seems way better at keeping pace of the work. We were in and out in less than an hour.
Helpful 0Thanks 0Love this 0Oh no 0Feb 19, 2016Previous reviewHad dental work done at this place for my son and very happy with the results. His Orthodontist asked us to get a few things done for his braces and he was glad they were taken care of nicely. Great staff and with positive attitude and patience. Wish the waiting time was shorter but the doctor indeed spent her share of time with us.
- Jasmine L.Plano, TX01Mar 6, 2019
Very slow, the average waiting time exceeds 1 hour, though the treatment seemed okay so far.
Helpful 0Thanks 0Love this 0Oh no 0 - Praveen M.Plano, TX258Nov 30, 2015
Fed up with this facility- not at all professional - hung up on me- not scheduling appointments.
I am editing the review after management's action. Thanks..Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Alex L.
Jan 6, 2016
Sorry for your experience. We noticed the drop in work quality from the front desk during the last two weeks of November 2015 and she had left the clinic since. We have further educated and trained our new and existing front staff in order to guarantee highest customer satisfaction.
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