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- Amber W.Winston-Salem, NC73122Apr 13, 2023
I've lived with my boyfriend here when I have had to relocate between homes myself. Everyone is nice in management & in the community but I would say to have low expectations:
Upon move in, the fridge had no shelves & the dishwasher was missing the sprayer attachment. Obviously the apartment did not have a walk through by property management.
He was offered a washer & dryer by December. Its now April. Why even offer applicances and not fall through with them. Not having them wouldve been fine when he asked, but then he never received them. Ofc he no longer asked anymore on when they would arrive..
Last, a maintenance appt was made & the day they were scheduled we were both working. 10 minutes prior to the office closing, management stated they could not enter due to the door being locked. Very strange when property managers should have keys to enter every apartment.
Though my boyfriend wouldn't complain to anyone, it's definitely been an unreliable experience for his first place. He would say its ok, I personally would not recommend here.Helpful 0Thanks 0Love this 0Oh no 0 - Sergio A.Humble, TX601619Dec 1, 2019
The apartment community is very nice. The community is always kept clean and is also very lit up at night. They have a great view from the 3rd floor. They do have patios so I enjoy going outside to get fresh air at night. The one bedrooms are very spacious. They do have black cabinets and black appliances. I just moved in and I love it. I recommend this apartments amazing. They have a beautiful pool and. Great gym to work out. Restaurants are close by to if you would like going walking. It's very nice and is gated. The community has great staff always willing to help you. I recommend it I give it a 100!!
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Property M.
Dec 4, 2019
Sergio, we couldn't possibly thank you enough for the excellent review of Park At Deerbrook. We are so happy you enjoy the beautiful views and the spaciousness of your apartment home. It made our day to see your recommendation. We hope you continue to be delighted for many years to come.
- Ladyjune H.Humble, TX0178Aug 4, 2020Updated review
My husband and I have been a resident for almost three years and in those three years we have never received any type of incentive to renew our lease. I'm also disappointed with the maintenance response time. I placed a call about my clogged toilet and the maintenance guy told the rep that I have 2 toilets and I only have 1 the fact that I had to argue about what's in my apartment is crazy. This is getting out of hand instead of better. Nothing has changed we from Bad to Worse.!!! This is another complaint that I have to make known about this apartment complex. A little over a month ago a member of management was out due to COVID-19 and the staff failed to notify and of the residents of this. I know that I have personally been in contact with the person and I had to find out from a after hours call service when I placed a maintenance request. This puts the community as a whole at risk and the member of management is back work. The next complaint is the said manager put a loose lightbulb at my front door. She didn't knock or have it in any container just one loose bulb. I placed my request at 4:23 pm on Friday 07-31-2020 she dropped it off after 6pm . When I question why it was done like that she acted like she did me a favor. Please Help
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Property M.
Apr 29, 2020
Hi Ladyjune, thank you for reaching out. Providing excellent service and communicating effectively with our residents is a priority for us, and we are sorry if we have disappointed you. We would appreciate the opportunity to address your concerns and encourage you to give us a call at 281- 503-7153.
Jun 13, 2020Previous reviewMy husband and I have been a resident for almost three years and in those three years we have never received any type of incentive to renew our lease. I'm also disappointed with the maintenance response time. I placed a call about my clogged toilet and the maintenance guy told the rep that I have 2 toilets and I only have 1 the fact that I had to argue about what's in my apartment is crazy. This is getting out of hand instead of better.
Apr 25, 2020Previous reviewMy husband and I have been a resident for almost three years and in those three years we have never received any type of incentive to renew our lease. I'm also disappointed with the maintenance response time. This apartment complex has been through three or more managers during that time. The only bright side is the District manager she is willing try and make it right. The current manager is just like the previous manager's. The complex itself is a very nice property it's just management and maintenance. Very unhappy current Resident.
- Antonio S.Humble, TX21Aug 4, 2017
Ive been living here since may '17 and I made a great choice. Affordable living in a great community. With a great location there's plenty to explore. The mall, entertainment, grocery stores, and a gym is all at your doorstep.
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Rockstar C.
Aug 8, 2017
Antonio, thank you for your review. Our location is prime and we are so happy that you're enjoying the area.
- Stephanie W.Humble, TX01Apr 10, 2017
This complex is comfortable and safe. I have been here for 4 years and the office staff and maintenance have been wonderful and professional. They listen to your concerns so you can't help but feel like this is home.
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Rockstar C.
May 15, 2017
Thank you for your review. We pride ourselves in providing the best service to our residents, and it pleases us to know that you're happy with everything.
- ShaDonna C.Chicago, IL01Mar 25, 2017First to Review
Park and Deerbrook is such a pleasant place to live. I love all of the amenities that come along with the apartment. It's close to the mall and lots of restaurants. Perfect location!!!
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