Location & Hours
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Amenities and More
About the Business
The Sterling Optical store in Buffalo, NY is where you can find the best value on professional eye exams, eyewear, contact lenses, and more. We make exceptional eye care affordable for the entire family. Our store specializes in providing state-of-the-art eye exams that are conducted by a licensed and certified optometrist. Additionally, we carry high-quality value frames and lenses, designer frames, specialty contacts, prescription sunglasses, and a wide range of other optical products and services. We are committed to providing you and your family with the personal attention and unbeatable eyewear selection that's required for a truly exceptional eye care experience - so give us a call or stop by during store hours. At Sterling Optical you See More & Save More.
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Overall rating
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- Oct 13, 2023Updated review
I came here two weeks ago for my eye exam and to select frames. I came back today to pick up my glasses, two weeks later. The Friday hours are 9-5pm. I arrived at 9:15am and the office was closed. There was no note saying that they were closed today and the lights were off. No one answered the phone either. It is now 9:30 and the front desk lady that is older is just strolling in, with no urgency. Meanwhile, myself and the younger girl who works here have been waiting for her to let us in. Will not be back after I pick up my frames!
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Oh no 0Sep 29, 2023Previous reviewI used to love the Pearl location. They had many options for designer frames prior to COVID. This is my first time coming back and I was so disappointed. I had an appointment, yet people were still called ahead of me. There is only one doctor. My appointment was for 12:15, I was not seen by the doctor until almost 2:00! The selection of glasses has also diminished immensely. I definitely will be looking at another place to go from now on. Staff is super friendly and the office space is very clean. Just have to make sure you have time to waste when booking.
Ramona C.Buffalo, NY01Feb 26, 2024I love Kristen every time I go in there. She is multitasking she's so sweet even while doing 101 things and she does it with a smile and her baby on her hip this is the true definition of a hardworking women who is passionate about her job support their business there great
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Calista Z.
Feb 29, 2024
Thank you so much for your kind words and support! We're thrilled to hear that you love Kristen's multitasking abilities and sweet demeanor. It's truly heartening to know that our team's dedication and passion for their work shine through. We appreciate your positive feedback and look forward to serving you again soon.
Vanessa W.Buffalo, NY031Jan 24, 2023I was a customer at the old location from 1998 until 2017. Unfortunately they have changed their policy and no longer accommodate large families. That was one of the main reasons for being a longtime loyal customer.
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67149994Nov 8, 2016First to ReviewWe have been coming here for years, I'm glad they're still in business because we can't always make it to the Boulevard mall. The customer service is always great here and the selection is good for price range. The doctor is pleasant and they take different types of insurance which is always a plus. I hope they never go out of business. I'm glad they have great choices for children and adults as well.
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