• 1608 Howe Ave
    Sacramento, CA 95825
    1.0 star rating
    12/2/2018

    If I could give this place no starts I would. I love the sushi here but im sad to say that because of the terrible service I don't think I would like to return. The people in front told me my part would wait 15 minutes to be called but actually waited 45+ minutes. When we got seated our waiter didn't even ask for our drinks until we had to ask her first, in tip of that we ordered beer and it came served with freshly HOT, out of the dishwasher, cups to pour our beers in and had to ask for cold cups. I don't recall our servers name but she was rushing our party to order to attend to the other tables around us. After when ordered our friend got his bento box in a timely matter but the rest of us waited more than 30 minutes for our sushi and by that time our friend was already finished with his bento box which ruined our dinner. If also like to add that all of the tables around us had gotten their food and we were the last to receive ours. On top of that we told the front that we were unsatisfied with our experience and they had no solution or explanation for the lack of service that we had received. I loved this place before but it isn't the same now.

  • 9237 Laguna Springs Dr
    Elk Grove, CA 95758
    1.0 star rating
    6/29/2018

    HORRIBLE SERVICE!! First I had called in and made a reservation. When I got there they told me to take a seat because our table was being cleaned and then waited A HALF HOUR longer ONLY because I brought it to their attention after the wait if not who knows how much longer I would've waited. Then they called my party to be seated only to tell me that they confused me with another party! So we waited. Our server then asked for our drinks and we didn't even get them until another 20 minutes later and still waited even longer for our food. The customer service here is just ridiculous. Please don't waist your time here.

    Comment from General M. of BJ's Restaurant & Brewhouse
    Business Owner
    7/1/2018 Angela,
    I am sorry to hear about your experience. Thank you for bringing your experience to our…
    Read more

About Angela F.

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  • Bookmarks 1
  • Location

    Elk Grove, CA

  • Yelping Since

    June 2018