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217
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1
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42
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Location
Pasadena, CA
Yelping since
December 2010
Reviews
Apr 19, 2024Exceptional experience from Reebroker. I have been with them over 16 years and they pay as described and offer tremendous support to the new agent, and also to the seasoned agent. I have been asked to join other brand name brokerage, however they were loyal to me from with the start and I plan to stay! They give you as much training as you need without being pushy!
Let me add that 'Theresa' from the TC coordinator service provided incredible support!"Theresa" made my job seamless so I could concentrate on client relations. Sweet "Bethany" at the front provided A+ customer service thoughtful and incredibly kind. I could go on and on A+ experience. Bravo REEBROKER!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Anthony R.
Aug 22, 2017
Hello R D. the nominal fee is simply to balance the costs associated with maintaining broker associates and/or salespersons who are inactive.
The letter you received from the brokers stated that the fee would only apply if an agent continued to hang their license with zero activity. Deactivating your license with REeBroker Group for the time-being until you were ready to be active again would have been an option. By doing this, you would not be charged the fee. All agents who choose this option have priority status when re-joining.
We are sorry to hear that you had a life incident and could not work. The brokers are very understanding of these circumstances and would have gladly worked with you to come to a resolution.- Apr 2, 2024
Terrible customer service. The salesman advised me of their return policy and this turned out to be untrue. I will NEVER buy anything there again.
From now on I will go to Nordstroms or another store that gives you no problem, What an horrible experience I had.
So much for luxury.Helpful 0Thanks 0Love this 0Oh no 0 
Jul 31, 2023The first experience in 2016 was great! We had a salesman (RAY) that cared about people and did not lie to get you into a lemon.
BUT in 2022 We purchased a brand new GLE from Reva --at this dealership. It went down hill from there. First week charging port went out, second month the display would go out when the car got hot. The oil sensor went out then they tried to blame us like we can make an oil sensor go out. You sound like a fool mechanic! We took the truck back to get repaired and of course they have found ways to try and blame us for what is apparently a truck that is a lemon! The GM is no help ---makes all these promises but when it come time to make good-- this "family" business is like "enemies" in my opinion.
When you read the reviews filter to #1 star, you will see I'm not the only one that has experienced the bait and switch of this dealership.
We are paying over 800 per month for a piece of junk. The true test of any dealership is how they treat you when something goes wrong, not when they are getting your down payment. If you are reading this and you buy something from them and it goes wrong... it will be your own fault. The people that work there now is only about money and not about selling quality vehicles in my opinion and experience. They look for ways to not have to honor the warranty. Gonna charge me 1200 labor for a 70 part WTH? The GM admitted that we got a bad truck and should look into getting our money back. "SIR you sold me the car GIVE me my money back!" BUYER RUN FOR YOUR LIFE! There are plenty other businesses that do not take advantage of hard working people. I think I'll give BMW a try.(wink)Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Pat B.
Feb 17, 2016
Hi R D.,
Thank you for this tremendous review. Ray is an all-star and it's no surprise that he made your experience here a great one. We'll be sure to share your comments with Ray and the rest of our team. Congratulations on your new E-Class and should you ever have any questions, please don't hesitate to ask us or Ray.
Thank You,
David Kim
General Sales Manager
Jun 8, 2022In my opinion!!! Terrible dishonest people. Came to my house and told me that my repairs were covered and it was normal wear and tear. Anyway the tech came out and told me that my repairs were covered, he then proceeded to tell AHS that we had an animal that damaged the Central Air Unit! What a bunch of crock! We do not even own a pet! If they get dispatched to your home, (ask for another company) ASAP!!!!!!!!!!!
While youre at it, also cancel AHS who keeps hiring these companies that try to scam homeowners and try to find a reason to deny your claim.
I called another company who fixed it for half the price.Helpful 4Thanks 0Love this 0Oh no 0
Nov 21, 2021it was ok, but no COVID protocols in my opinion. The staff are not required to take a covid test, AT ALL. They do no temperature checks, or require guests to show any COVID tests. Pretty scary since it does involve touching the skin so much. People were in Jacuzzi with no masks on, the people performing the massage advised that they are not tested and not required to show COVID test, I was petrified!!!!!! No covers on the part you put your face in to get your massage. The entire time I was getting the massage I was nervous about cleanliness.
No warning about the construction going on, OR I would have gone somewhere else. The place definitely did not look or feel like a luxury spa, the rain panel was gone, front office looked terrible, I could have went around the corner for the floors to be creeking as I walked on them and the staff to be putting me at risk to get COVID PACKED spa. Not going back!!!! VERY disappointed to spend over 150.00 for this.Helpful 14Thanks 0Love this 6Oh no 1
