My experience was just honestly horrible. And I'm the sister to the bride that visited this dress shop. When we first walked in the door there were many people just running around the store. This automatically brought on the assumption that the store would be chaotic and gave us the temptation to leave. When we were greeted by the consultant it wasn't very enthusiastic like you would expect from someone who is going to help you look for their dream dress. Fast forward to the lacking seating and my main concern was where was I going to sit, so after walking into the sitting area after everywhere else I was automatically going to sit on the floor. Due to no seats being offered, which guests shouldn't have to ask for a seat, they should make the guests comfortable. But my father told me to go help my sister look for dresses so I wouldn't have to sit on the floor. As I was walking into the room where the bridal dresses were I noticed the first consultant giving my sister and I dirty looks. And then she went to gossip to another consultant who then came back starting with an attitude when asking what dress my sister would like. She gave both consultants a $1000 budget and she was received with dirty looks. And the first dresses pulled were over $1000 so she then thought she had to raise the budget to $2000. All the dresses that I pulled had aspects on the dress that my sister loved. And the measly few dresses that the consultants pulled were nothing like she was looking for. My sister asked for off the shoulder and champagne colored. They proceeded to give her white dresses and either strapless, ball gowns, or just simply didn't tell us if some dresses could be ordered in champagne. There was a dress my sister loved but it was a size too small. And we informed the consultant she needed the dress in a larger size or we needed a dress very similar so we could see what it would look like on her. The consultant then asked her to try on the dress that was too small again and come out of the dressing room to show people. We tried telling her that it simply would not go over her waist which lead to her not being able to zip the dress up, and since the dress didn't cover everything without being zipped there was no way that my sister could walk out infront of people. This just didn't seem to click through that consultants head, or it came in one ear and out the other. Cause she asked again for my sister to come out and this just caused us to be even more frustrated. We gave her the chance to pull something similar, and she brought back a huge puffy ball gown that was strapless and the complete opposite of what my sister asked for. My sister told her in the beginning she didn't want to try on ball gowns or strapless dresses. This puffy monstrocity was again the complete opposite, being the nice person she is my sister tried it on and even walked out into the viewing area for people to see. My dad's eyes were wide open at this point cause she looked absolutely rediculous. I don't know how they confused a simple request for a slender off the shoulder dress for a strapless ball gown and it probably weighed 40 lbs. At this point I believed they were just being rude and purposely pulling things she didn't ask for. At this point my sister was done and was frustrated. After I went to talk to my father for a minute and come back in the dressing room the consultant proceeded to come in, left the door open while insulting my sister on how she is insecure about herself and tears herself down. This woman doesn't know my sister and I was very shocked when she said this. After my sister asked her to leave the dressing room so she could change and we could leave the consultant still kept trying to talk. And then I even asked her to get out cause we were both done and we're going to leave. As we walked out of the dressing room the consultants were grouped up and giving us dirty looks. We asked for the owner but she wasnt there. As we were driving off the mother to the owner came out to tell us not to leave a bad review. We gave the owner plenty of time to call and verbally apologize, but instead the bridal shop and consultant wanted to continuously blame and insult my sister on Facebook after she left a review simply stating her experience. All of that conversation that occurred on their Facebook page was deleted and they shut down the review part of the page so you can no longer leave reviews. So what does that go to show.