Review reactions
Helpful
6
Thanks
0
Love this
9
Oh no
0
Location
Oakland, CA
Yelping since
November 2012
A wonderful staff who hold down the neighborhood with kindness and dignity. Please support!
An incredibly lovely staff helped me cater a lunch for 12 people - quick, easy, and so delicious!
Business owner information
Steve S.
Jan 8, 2019
Hi Bird
Thank you for the great review. I am so excited to hear that you enjoyed your meal with us. We appreciate the kinds words and can't wait to have you back again soon.
Best,
Steve
Thinking that at some point I said to him that I wanted my beer "for here" rather than "to go," the guy at the counter impulsively uncapped my bottle. After I explained that we in fact needed our bottles to go, this guy insisted that I could not take the beer out of the store opened. In the end I ended up paying $12 for beer that I couldn't drink, which left me robbed of both my good spirits and my hard-earned dollars. Adding insult to injury, this exchange caused a wave of sadness to rush over me - this place smelled of cleaning chemicals, the patrons looked forlorn, the staleness felt endemic to the neutered condos that grew out of its back. Fleeing the scene, I found refuge in the liquor store next door where I received a $4 bottle and a smile from the kind man who has been working there for a decade. What a mistake I made thinking that low lighting brought better beer! In the end, dignity and decency won out - as should the folks who have been supporting the Oakland community for many years. And they won't rob you, which is nice. In fact, I am going to write them a lovely review right now.
Flávio responded immediately to our urgent need for a pick up - he was fast and very kind!
We rented a Steinway 9' model, though they had many, many options! Our pianist was incredibly picky, but they were kind enough to let him test a few out to find his perfect sound. He was beyond elated with the results, as was our second pianist who played the next night. Definitely a professional operation if you are looking for high quality sound, tuning, and fantastic service.