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Location
South Hill, WA
Yelping since
August 2018
Took my family of 6 to Bj's last night. Went in to check in and waited to be seated the front desk lady kept taking smaller families to sit down. I'm thinking no biggie but when they took a family of 7 that was behind i was not happy at all i went to to talk to they lady. She rolled her eyes like I'm crazy or something this happened 2 more times i was about to leave but not after gibbing them a piece of my mind. They go and seat us down by then I'm unhappy but my kiddos are happy that they get to eat now.the waitress was amazing always checking in on us the food was 50/50 fish and chips was more batter than fish.the price was a little high
Business owner information
General M.
Dec 18, 2019
Good afternoon Guillermo,
thank you for bringing this to our attention, I will follow up with my Host team to ensure this will not happen again.
I am truly sorry for the behavior of my Host team.
Sincerely,
Karen Cerullo
General manager
Took the family to eat dinner and let's talk about the experience,food, price at first we thought wow what a cute little place.. we order drinks just soda and one beer came out fast I was thinking ok not bad so far .. keep in mind it was super hot they didn't have the ac on at the time.. so we wait and wait then we order appetizers which take over 45 minutes to get. I was once dinner came I couldn't take the heat anymore I was about to ask when the table next to me asked why is it to hot in here apparently they had it off because the kitchen needs all the power.. well that sparked a fuse in me what about the paying customer are we supposed to sit there uncomfortable anyway food was ok but they don't give much of a portion for the price . So if you go hopefully they work out the bugs.. oh ya they only had one waitress which she did a good job..
Well the staff was great .. no wait at all during lunch time pizza was great the only thing I didn't like was the chicken noddle soup it tasted burnt but the salad was great I would recommend this place been here 6 times now and had only one issue that's not bad at all
What can I say my experience with Les Schwab is always good .. had them fix a issue with my suburban that's the other guys (Bucky's) couldn't get right and so far so good .. so thanks you all
Has down the worst experience I had .. took my suburban for a brakes and rear axle leak 5 time and every time they didn't do a good job on the seals .. it's so annoying.. I will never recommend to anyone..