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Location
Los Angeles, CA
Yelping since
May 2015
I would give this establishment 5 stars for there honestly amazing smoothies. Maybe the best in LA. Unfortunately there kombucha is made by elixirs kombucha which is run by a guy named Chris who goes by the Instagram handle @fantasticfunguy. His page promotes pro trump ideals, posts conspiracy theories, and champions the upcoming civil was on the deep state. Why is the punch bowl selling products made by a man who promotes treason on our country? Especially given the events at our nations capitol this week? Does the punch bowl share these ideals?
When covid first started I Waited in line hours to get my groceries. I had called ahead of time to make sure they accepted checks as my card had been shut off due to fraud and I couldn't get a new one as it was the weekend. I was assured that i could pay with check. After filling a cart with food i went to the register where the manager gave me an extremely hard time refusing to take my check as he did not believe i lived in the neighborhood. Now I'm not sure if this was because i look young or am Hispanic, but the funny part was that not only have i lived in Silverlake my ENTIRE LIFE, but I owned my own house in the neighborhood by the time i was 22. I had frequented Gelsons pretty much every day from the age of 2 when i went to family school, later Ivanhoe, all through high school when i went to Marshall. My step mother and father frequent the store pretty much every day, and live a block away. Even my mom goes to gelsons with my toddler. The tellers recognize and know us. No idea who this manager is or if he is even a Silverlake native but he's def a major snob. I tried to leave the groceries as I had no other way to pay to which he insisted my friend pay the $450 tab with her card so they wouldn't have to put the items back. I dont know about you but i personally do not enjoy frequenting a business on a weekly basis for 26 years and getting accused of fraud and not being a member of the neighborhood i literally was born in.
Business owner information
Gelson's Customer Service T.
Jul 13, 2020
Luna, thank you for sharing this incident with us. We would like to let you know how disappointed we are in how you were made to feel and we will be following up with the manager at the store level. Additionally, if you would like to reach out to hello@gelsons.com with a contact number, our operations supervisor for this location would be more than happy to follow up with you further. We hope that we will see you or hear from you very soon.
Downtown, Los Angeles
Amazing customer service. I will be coming here exclusively. I highly recommend to everyone. We only waited twenty minutes.
I love to try new hair products and always come to Melrose Beauty Center to get them! They carry all the best high end hair care brands at a way better price then the salon. Caviar, Oribe, pureology, Karastase are just a few of my faves AND you are supporting a small family owned business when you shop here which is super tight.
They also have Olaplex and purple shampoo for all
My fellow LA blondes. Yay to finding my new mom and pop shop!
I went here in 1996 and it was the best experience of my life. I'm still friends with most of the kids I met there, and I'm not just talking about one or two kids but about 20 people. We've been friends for 21 years! A lot of us went on to go to good colleges and/or work in the entertainment industry. I plan on enrolling my son here as soon as he's old enough! That being said I know there was a waiting list then. From the reviews it sounds like a similar enrollment process. I got in because of a reference from a family friend!