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Location
Portland, OR
Yelping since
June 2009
The four of us were clear we would not come back. I ordered spicy chicken sandwich $20 and am very disappointed. The chicken was burnt, the bread was burnt and hard. The Hawaiian Bread was burnt. It can me with some sort of bland sauce. Another person ordered a pesto burger $14 and the the burger was only partially there, over cooked and tough. This friend asked for a side plate and never got it- I had to ask some in the kitchen. The other two people had the shaved ham $20 and it way too salty and the potatoes were burnt. Will not go back. The place has high ceilings and there were kids screaming and made our experience difficult. Horrible! Bloody mary was really pretty good.
I was at their door a few minutes before opening and was met by a negative and gruff woman. I came there looking for a cake, but they don't sell cakes. That's cool. But... She said we are not really open yet. I saw some cup cakes and I asked if they sell them. The woman behind the counter said yes. I said do you have any gluten free cupcakes decorated for different occasions and they said we don't decorate. It was tough getting them to sell me something. Finally pointed to some cupcakes and I got them. VERY poor customer service!! I felt unwelcome... I won't go back and encourage others to do the same. You might consider not opening your door until you are ready to serve people
Business owner information
Carrie P.
Feb 2, 2023
Hi Elizabeth! I can understand how you might have felt unwelcome and I am sorry that’s happening to you. We are a small team in a tiny shop and that limits our ability to quickly provide custom goods, especially if we are in the middle of stocking the case right before we open the shop. I appreciate your feedback and will keep it in mind.
This is our second visit. Had a Protect-aTow installed, steering stabilizer, water heater throwing breaker-electrical issue, and a propane adjustment. Jeff is so patient with all my questions and frequent phone calls. Checking the water heater cost $120- seems expensive, but they did a thorough job checking it. Total bill $1300 is pretty reasonable over all. What I enjoyed the most was Jeff's instruction, willingness to teach me things and I feel I can trust him.
Don't Miss this Great Shop! We were staying near by and stopped in to look around and found a wide variety of things in this shop. They have an old fashioned soda fountain, food, gifts, clothing, dining room,hand dipped ice cream, plants, flowers (of course...-hence the name) and friendly folks.
We ran across this place by accident driving to Astoria. Their BLT is amazing- lots of bacon. The cod is in tempura batter and moist/delicious. They were very friendly. Coleslaw not so much. The BLT was grilled and that was different. Nice customer service and charming.