THA sent out Oliver Rivers who was the plumber who did the work. Super nice guy, very professional and did excellent work. I watched him preform his tasks, and he was very detailed oriented and didn't cut corners. I am impressed by his expertise and will consider using this company again in the future. Though I'm not a plumber, I was in multiple construction trades, including being a maintenance man for a few years at a very large condo complex. I know when someone is doing a good job, and I did a little homework on water heater installations before anyone came here. Ask for Oliver Rivers to be the assigned plumber.

*Note: My water heater needed replacing due to a leak at the top where the cold waterline came in. My water heater was 22 years old, and I believe the leak was caused by the SDG&E / Synergy Program tech that wrapped insulation around one of the water lines, and while pulling it down he stressed the waterline connection and damaged it. No leaking until after Synergy came here, so be warned. A friend of mine that lives here told me the same thing happened to his water heater leaking after Synergy wrapped the waterline.