Brookville, NY

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    • Apr 2, 2016

      Scrumptious

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    • Oct 14, 2015

      I live in New York now, and I still would consider Melinda Longtain one of the best. I still recommend her to friends in Austin. She cuts straight to the heart of the matter, cutting through the bullshine of our childhoods and instead focusing on what we can change in our behavior or thinking TODAY. I'd trust her with my children and closest friends. She's whip smart and can handle men who think they're smarter than any therapist ever could be.

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    • Aug 31, 2015

      If you're expecting a salon on par with Manhattan in terms of talent, you'll be gravely disappointed. Danielle was my colorist (told me she has over 25 years of experience), giving my virgin red hair golden sun kissed highlights. I showed her a picture of myself from years ago when I last had highlights, so I knew it was an attainable look. In the past, at top Manhattan salons, highlights were always mixed for me after a consultation. The colorist would say, "I'm going to mix up a warm golden blond for your highlights and because your hair is curly, we'll make them thick so they show up inside your corkscrews and waves." Danielle said nothing like this. After reviewing my photo, she returned with, what I later learned was, a violet lightener. The result was a very cool, not warm, white blonde--platinum! Cool white highlights in a very warm coppery ginger head of hair look like WHITE STRIPES of premature gray! It was horrendous. Once I expressed how the highlights were unbearably white and nothing resembling the photo, she agreed they were too white but said she could add some toner. She added toner WITH HER HAND, not a squirt bottle over a sink, then wiped it out after spraying water from a spray bottle. That's it. When I returned to my car in the sunlight, I saw that I was ruined! My hair looked parched and white, like a bad South Shore Long Island 80's frosted dye job, far from sun kissed. After expressing dissatisfaction with the owner over the phone, she said I should come in the next day, where they would fix it. I returned, and Angela said that Danielle did the wrong thing, never should have used lightener, should have made them thicker, mixed a color, etc. But all Angela did was try to correct Danielle's mistake with toner. Once rinsed out, properly this time, I looked as if I never had any highlights! $140 plus $28 tip and no highlights, which is what I paid for! The owner didn't stick around to see if I was happy with the end results. And Angela simply said, yeah ask for me next time and I will do them properly. But she still let me walk out without any highlights. As if she wasn't expected to give me what I had asked for when I walked in, but was simply trying to repair Danielle's damage. I was thoroughly disappointed.

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    • Feb 1, 2014

      "Big mistake. Big. Huge. I have to go shopping now." If you've seen the scene from Pretty Woman, and know how they treated her at a store, you'll begin to understand my experience at MiN New York.

      In the past, I've had lovely experiences at MiN New York, but that was when Alejandro was working there. Since then, the knowledge and passion has been sucked out of the store, and you're better off heading to Aedes de Venstas or Barney's New York or Bergdorf Goodman. My most recent experience has turned me off completely, as the VP and Curator of the store, Mindy Y, displayed horrendous customer service practices -- not to mention tacky and snarky twitter responses to genuine complaints:

      I explain on phone that I opened scent & hated it. Employee Judy: "Drive in. We will exchange it."@minnewyork refuses to honor her word -- @stephanieklein

      @stephanieklein Stories change, but policies do not. Would you try to return an open bottle of wine? Same rule applies. -- @minnewyork

      @minnewyork Policy makes sense but wasn't reiterated over the phone. Had it been, end of story. Who makes that trip o'wise? -- @Sticksel

      @Sticksel Sadly, she opened and used the product. Simply, no one would exchange or issue a refund for an opened bottle of coke. #life -- @minnewyork

      After a regrettable purchase from their store, I phoned to ask if there was anything they could do. I explained that I'd opened the scent, sprayed it once and really despised it. The employee told me she wouldn't want me to leave the store unhappy and that I should come in and exchange it for something I loved. Only, once I arrived (after paying for tolls, parking, gas--dragging my husband and kids in the snow), they refused to honor what the employee had told me, explaining that she was in training and shouldn't have said what she did. For my inconvenience they could offer 15% off my NEXT purchase, but couldn't take back the wretched scent I'd just purchased from them only days before, DESPITE WHAT THEIR OWN EMPLOYEE TOLD ME.

      I'm not in the habit of returning fragrance, (though I've heard that Sephora, Neiman-Marcus, Nordstrom, and SAKS will gladly take returns on opened and used fragrances, no questions asked), and I wasn't looking to be refunded. I was even willing to spend more, and I would've left, as the employees had said, happy and anticipating my next purchase with them. Instead, I am deeply disappointed that they chose not to honor the word of their employee, despite what their return policy says on the receipt and site (a policy their employee clearly didn't know either).

      You vote with your wallet. I vote for establishments who know and demonstrate the true value of service. I love supporting independent stores, usually because they are personable and intimate and value their customers. MiN has lost my vote.

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    • Aug 10, 2011

      The pizza is fine, but, and it's a big but... they don't have their act together yet.

      I ordered two pies to go. One: their flatbread (basically the very thinnest of crusts) pizza topped with clams. Two: a 12" white pizza I had ordered with ricotta and mootz. 15 minutes later, a server brings me a plain, regular pizza. I open the lid, to check. Nope. Red sauce (thank goodness I even looked).

      Hey, people make mistakes. BUT they also didn't cook up my flatbread yet - didn't quite get that order. I had to show them my receipt as proof.

      One would think, at their mistake, they'd simply give me the extra pie, or charge me nothing. I had to wait for a half hour sitting there, and when they finally did arrive with my flatbread (which was fine, needed more lemon), they still got the white pizza wrong. NO RICOTTA at all.

      So, my advice is for management to step up and take care of customers. And to diners, be very very specific in your order (then check it).

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