Review reactions
Helpful
49
Thanks
0
Love this
21
Oh no
0
Stats
Review updates
7
First reviews
2
Followers
0
Compliments
Location
Menlo Park, CA
Yelping since
May 2007
Dirty. The guy used dirty towels for my manicure and took the nail tools out of an already open package. They were visibly dirty. When done with me he put them right back in the package and walked with his box over to his next client. Nails don't look great either. And he was hurting my fingers and didn't care.
Wanted badly to love this place. But I guess you just can't get great Mexican in the midwest. They have to cook for the local palate right?
Service was quick and good. Margarita was too sweet and too weak. Chips were not house made that I could tell. Salsa had some flavor but very little heat and was nothing special. I had the carnitas and it was fine. Others have described the beans as very light here-- to me they were runny and insubstantial.
I'd return if in Fargo again though. One time/dish isn't enough to form a good opinion, which is why I'm giving 3 stars instead of 2.
Business owner information
Miguel G.
Jul 20, 2017
A craving for Mexican food is a serious thing, Lula, so it's disappointing to hear we didn't impress you the way we should've. We use fresh ingredients to create authentic dishes, so it's odd to receive this kind of feedback. While flavor preferences can vary, we're always happy to accommodate requests if you let us know in the moment. Looking forward to wowing you with a delicious meal the next time you're in Fargo.
All the best,
Jose, Ramon, and Gregorio
I'm pretty irritated with this business. I've been a supporter and fan but last week they served me a seriously bad meal and I wrote them about it and no one ever responded. I was convalescing from a minor surgery and a coworker wanted to bring me a burger from there as she knew I loved their burgers. I was looking forward to it all day. But they got the order wrong, which I could forgive, and also the thing was damn near raw. I wrote them about it and didn't hear a thing, so now not so forgivable. So if they aren't interested in keeping my business, I'm not interested in supporting theirs.
Business owner information
Patrick S.
May 24, 2017
I've looked every where for your message and I can't find it. I'm sorry that I have missed it. I have a policy of people not paying for food that is wrong or they don't like. I would have totally taken care of this and more. I pride myself on our food and customer service. I apologies for dropping the ball here. If you come in and introduce your self you next meal is on me. I'm sorry for this and I am usually very quick to respond. Hope to get a second chance.
I've been there 3 times now and it's been a great meal each time. Atmosphere is cool and relaxed and classy but not posh or stuck-up. Food is excellent. Service is quick and friendly.
I see a lot of complaints here on Yelp and on Google reviews about price. People, please grow up! You are getting what you pay for! If you want to pay $15 or less for an entree, Applebees and Buffalo Wild Wings are 10 minutes or less from Brainerd. Go to one of these chains and have their foods that were trucked in frozen from far away and reheated/reconstituted and don't taste much better than something you heat up from the frozen aisle at Walmart. I get it-- you don't have to cook or do dishes and it's perfectly OK food. BUT. If you want food that tastes fresh and is made by cooks who know how to produce real, intense, and fresh flavor, pay a few more bucks and support locals who are making dining out in Brainerd an interesting experience.
Writing a longer review now that I'm on my laptop and not my phone. Went there for breakfast this morning with boyfriend. We had the French press coffee, which was excellent and we definitely should have shared just one in hindsight. He had the English muffin sandwich and I had the breakfast pizza. Both delicious and fresh tasting. Portions were good for a hungry breakfast diner-- large enough to fill you up, not so much you must either eat yourself miserable or take leftovers home. Pleasant atmosphere and friendly service.