Review reactions
Helpful
5
Thanks
0
Love this
4
Oh no
0
Compliments
Location
San Francisco, CA
Yelping since
October 2015
Very cozy and comfortable atmosphere to sit in and relax with a coffee. An assortment of fresh pastries and croissants that taste amazing! All located in the most beautiful street in the city
Received overcooked Birria. It was overcooked/burnt to a crisp and inedible. Could not chew through it and had to toss half the meat. Quite possibly the worst meal I have ever purchased in New York.
Business owner information
Valeria R.
Mar 27, 2023
Hey there Vivek,
We appreciate you letting us know about your experience with the birria at our establishment. . We would like to make things right by you - please feel free to reach out to us via email at customercare@elgallobk.com. We look forward to hearing from you!
Good pasta but i was charged extra for broccoli and did not get any. The owner was cooking the food as he mentioned the place was named after his daughter. He should have paid more attention to the order. It was a letdown to come home and see I didnt get my complete order and was charged for it.
Pedro and Nardel are awesome! This was by far the best moving experience I have had. The pricing was very straightforward and great customer experience. I would recommend this to anyone looking to move and will be using them again in the future.
Had the worst experience possible in the beginning. I walked into the restaurant and not one acknowledgement from any of the servers. I had to get in the servers face to make an order and he kept telling me 2 minutes. After several tries, another man came and I told him my order. He appeared to enter the order into the computer but i had this bad feeling the food wasnt coming. I waited 33 minutes before approaching the original server about my food and he had no clue I ordered any food. The second server claimed he had told the first server to input the food in the computer but apparently that didnt happen. If the food was not so good at this place, I would have left. I waited for another 15 min and the wrong order came out (beef instead of chicken). Luckily, the beef tastes just as good if not better than the chicken. I blame this sorely on the management. The workers were very apologetic and running around like chickens with their heads cut off. This restaurant will surely fail if more headcount is not installed on a friday night. Good food can only take you so far. The server did comp the tea and baklava at the end.