I was convinced to NEVER return to Timebuyer again, for any reason. I even had my wife drop off
the payments. The Manager, Chasity Vaughn was insulting, rude, always on her phone texting, and
talking in a manner that she was going to reposses "her" vehicle(s). Which was insulting to myself
and to every Customer Time Buyer has ever had. I bought a nice enough car ... but she claimed firmly
that it had NO warranty. OK I was a ASE Master Tech so no big deal for me to do any work.

The wife and I decided we wanted a newer vehicle, and of course I went directly to a Dealer.
And another dealer, and so on. Our credit was not a problem, niether was the money. The attitudes
you might say turned me away.

So, I thought to myself it would be fairly funny to call Timebuyer and tell Chasity Vaughn to find me a certain
vehicle, of a certain year range and I would purchase it. Knowing in my head JUST how hard this would be,
she would probably tell me off and at least I would get a laugh.

Upon making the phone call and asking for Chasity Vaughn, directly and only ... I was informed that she no
longer was with Timebuyer. Mind you I am still pretty ticked off at Timebuyer in general, so I decided not to
stumble but go forth with my plan. "I paid off a car there and I want a Toyota Camry, fully loaded". It's hard to
find a used Camry, let alone fully loaded. John, the new Manager and Connor both invited me down to take a
look at what they had on the lot and discuss my "issues" with Timebuyer. I went down, we talked, and it was
like a different world. So, the wife and I saw a Hyundai Elantra we were interested in. [Let me say now, IF
you go to Timebuyer you are NOT buying a "new vehicle", after reading some 'reviews' I feel a need to say
that.] Anyway they are bought at auction, used, and once in awhile the auction can mess up paper work.
They could not get me a title to the Elantra because of that. So I call John and ask did the title come in?
No Bob it didnt but I think you need to come down here ... and I'm like OK ummm why? I'll be a son of a gun
if he didn't have a Toyota Camry, FULLY and I mean FULLY loaded. Body? Superb condition. Interior?
Leather, that will take awhile for me to figure out all the extra options. Engine, low mileage and well cared for,
transmission is the same, it even has 4 literally new tires on it.

John, Conner and the entire staff bent over backwards for us trying to make up for the way we had been
treated in the past. All the paper work, Inspection, DMV (new plates) & registration taken care of in one
afternoon.

I can not thank John, Connor, and the rest of the staff at Timebuyer enough! Even the Mechanic who would
not let us take the car until he washed it again. (yes, I said again) I will be back to Timebuyer when we get
or feel the need for yet another car. Very friendly, not pushy, and they will work with you.

Before I was disabled I was an ASE Certified Master Technician, holding several other certifications and
including a New York State Inspector. I now have to place faith in others. So, I had a Hyundai with an
over heating issue. I begged to be called first with an estimate as I am on limited income. Told them it
is our only vehicle and though I cant get out much the wife will miss work. Two full days went by, no call
so I called and got reamed out for calling? On the 3rd day I told my wife, YOU call. So she did and in fact
it was a bad thermostat and would be done by the time she could get there?
(What happened to calling me with a estimate?) The bill for a thermostat came to $115.00 and they said
it might be the water pump and "we don't want to do that, we don't feel comfortable as it is going to be at
least a 4 hour labor job" (note here Tim: the 1.9 has an inner water pump,
the 2.0 which I have is an external water pump) ... "but it's OK to drive"?! Wait a second, it is NOT
OK to drive a car with a bad water pump or any cooling system issue. 115.00 and you cant fix it plus lost
work days ... and on the 4th day she overheated, and began sucking coolant. I am not even supposed
to be out doors but I said "I GOTTA SEE THIS!" No leakage ... anywhere. So there is a Monro Muffler up
here in Plattsburgh and I used to work for Monro, called them and asked them to check this out. Another
43.00, most of which was COOLANT charge due to mass air in the system. Between that error and the girl at
the front desk telling me off, I hope it's a great thing for you to lose money.