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Location
Brooklyn, Brooklyn, NY
Yelping since
August 2012
BEWARE OF COST!!! CAUTION!
They will sell you everything under the sun, and without telling you! They make it seem like you need these extra things.
Business owner information
Firas M.
Apr 15, 2022
Michelle, first I'd like to thank you for choosing our practice. I have read your review and would like to sincerely apologize for how your visit went last year. We are under new management and I will do everything in my power to make things right. Please contact our office at 914-683-5203 and I will do my best to make things right. Thank you!
AVOID AT ALL COSTS!!!! (Literally). Don't be deceived. They have very SNEAKY dealings. Once they have your car, they basically hold it hostage.
We had to use their towing service because of a small accident and apparently this is who the police use (as opposed to my choosing). The guy who towed the car was very friendly, likable, and reassuring but don't be fooled! I almost was.. but then I read this yelp. Before calling. Be advised:
DONT PAY CASH!!! Insist on credit. And receipt.
Once you call to have your car moved, (I dealt with the same guy Id liked the evening before, which led me feel like he was a con from the get), make it ABUNDANTLY CLEAR that you don't want ANY single inspection, or even an assessment.. Secret charges. Don't let them look at/check-out/assess, bc you will pay for it, even if you didn't think so because they never said a "look at" came with a fee.
I had "my" car guy go tow it out of there, and it was a phone war with the guy. They had my car from about 6pm-9am, and charged me for TWO DAYS. and THEN when my tow choice went for it the next morning, the place added yet another $100 because the guy claimed it was located in a certain part of the lot. The cost for that tow came to over $600+!! Its highway robbery. SAY NO TO EVERYTHING.
With this place, you need to say no to anything they offer because if you aren't car savvy, you can be fooled. I was, before my friend stepped in. Don't let this place bankrupt you... & SHAME SHAME SHAME on them, for what I experienced as a business feeding on the vulnerable.
So so glad I found this spot. I've been twice and it's been so quick and smooth.. the staff member was very helpful, and nice. It operates similar to a drive-thru.
Also, they take DVDs and even BOOKS!! I have tons of awesome DVDs that I no longer use but I didn't want to throw them out. Hopefully someone can enjoy them.
They offer several donors and you pick one. Both times I said Red Cross. I didn't want one but they can give you a receipt to use for taxes.
It feels odd to review a cemetery but yelp asked me to review, so that i will do...!have a friend buried here... I very much like the cemetery. It has a somewhat more intimate setting than some other, overly busy and crowded cemeteries. Some visitor of my friend left a token of great significance. They have one of those old Iron gates with Amawalk written on it. Overall, I feel very peaceful when I've visited.
It seems that sometime over a year ago, I wrote a review here, so not quite sure how that works..!
I have been here 1 or 2 times in the past year and both times I left satisfied. Today's experience was different because we are dealing with COVID and its limitations. I did notice several workers who had masks on but not in a complete manner- noses uncovered. This is also only the 3rd time I have eaten out, anywhere,, since COVID. I do think that for diners and the table arrangements, social distancing was done well.
The reason I ended up here this evening is because they had a small event where they were featuring a live performance from a jazz singer.. the only thing needed other than a reservation was to spend at least $10 a person which I thought was extremely kind because spending $10 at a decent restaurant such as this will happen despite what a person orders. My bill came out to about $91 before tax and tip. I thought that was a fair price considering we purchased 2 desserts, two cocktails, and 2 entrees.
However, it was not until after they ran my card as I was paying the bill that I noticed an insert from the restaurant... To my total surprise, I read the insert which explained that there was a statement about a 4% service charge being applied to all credit card payments. I did not appreciate that because it was not very visible initially and just in terms of principle, it seemed wrong, and I felt almost like I had been tricked... Oh well.
The service this evening was lacking(slow and for one order, I had to ask 3 times) but one of the servers was at least blunt with me as he explained that with the threat of rain in the gray skies, combined with their outdoor live singer, they were slow. That honesty made a big difference for me. The staff was basically being stretched thin because they had not foreseen certain issues that came up related to and during the performance, which was in a reserved outside area.
Take note of the photos I have attached here. Everything we had was delicious, and I'm sure I will again return as a customer.
Business owner information
Ariano Z.
Sep 15, 2020
Thank you for your business and feed back
Respectfully ArianoVG