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    Location

    Fresno, CA

    Yelping since

    August 2013

    Reviews

    • Oct 28, 2018

      Stayed one night coming in late from SoCal, booked through Priceline. Night concierge was polite, processed my room quickly, but forgot to give me the keys in my card holder or direct me to my room location at a multi building site. The room was spacious, king kitchen suite. The TV remote was generic and didn't work for the functions offered on the TV. Was hoping to stream some Netflix, paid an extra 10$ for "premium wifi" which is needed for streaming, but the service just didn't work. Worse, the TV just didn't work at all and only paid the promo channel. The bathroom fan didn't turn on at all. The toilet didn't flush on first flush and needed one flush to fill then maybe the second or third would flush. There was a leak under the sink dripping all over the stored trashcan there. A smoke alarm went off twice in 12 hours during quiet hours (patrons, not esas fault, but jeez). Morning concierge didn't ask how my stay was or if any problems, so I figured I'd just put it here instead. Unfortunate all around.

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    • Aug 19, 2018
      First to Review

      Found mixed reviews on these guys, but unfortunately whoever manages their SEO is doing a horrible job and local shop owners are mixed in with remote locations. Business model is weird. Owner Pratik Patel DBA like 20 individual companies should be an immediate red flag. Some of the more positive reviews for SD and PH convinced me to give Fresno a try for a blocked main sewer out on a recently purchased 60s rancher. The initial tech was courteous and timely. He claimed he wasn't able to snake the line and called a "supervisor" to bring a camera. That was several hours wait. The supervisor then tried to close on a trenchless immediately for 100' @ $8500. Lolwut. After asking to take some time to review the quote, he immediately lowered to 5k. BUT SIGN NOW YOU HAVE TO DO IT NOW. Got pushy and defensive, really poor presentation professionally. Not sure how this business is being modelled, but whoever they decided to run Fresno isn't going to be able to get by on overly embroidered uniforms and a graphic wrapped van. You can only get family and friends to post positive reviews for so long before the actual customer experiences pop up! If you were considering them for a project, just do your homework first. If you work for them... have you actually gotten paid? Good luck on the hard sell boys!

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    • Aug 1, 2013

      Filter got it wrong on a legit review. Posting again until it gets it right.

      Our experience was with the North Office, under the care of Dr. Dabbs (and NP Nancy). Specific care was adequate, however in the initial discovery visit when questions were asked was met with "we have a process, wait until the visit assigned to deal with that question." If you ask about Cesarean rates, be prepared for a lot of defensive pushback (How dare you ask a medical professional with far more experience than you to discuss their c-section rate!) Initial early pregnancy visits will be with the NP (ours was excellent) who will act as a liaison for your Dr. until later visits. Do not expect to see your doctor outside of the last few visits. In those visits, you will listen and not speak (don't forget, they have a plan for you, regardless of your own birthing plan!)

      We ended up presenting some potential complications with elevated blood pressure and protein in the urine. Little of the true impact or risk of this was discussed with us and the whole issue came off as a CYA measure for their organization. I get it, people sue, you don't have a choice but to protect your organization. But for the love of god discuss it with us first! Somehow in a weeks time we were transferred to the care of a specialist with Children's Hospital, and pressured to induce at 34 weeks (which happened). There was little to no explanation of the reasoning behind this at the time, and the rush of circumstances left a feeling of emergency, panic and medical necessity that all but removed any initial expectation of our birthing plan.

      - We did not deliver with the doctor we built a relationship with.
      - We did not deliver at the hospital we planned to. (The latter led to our child picking up a staph infection while in their NICU that extended our stay by 4 weeks. The numbers don't lie - take a look at infections at each of the primary medical facilities in town. There were massive differences in where we ended up and where we planned and paid to be. We did not end up there because of medical necessity, but because of administrative BS between FWMG and the doctor they chose to refer us to. This was wrong on a number of levels.)

      Because our care was handed over to another doctor at 34 weeks, we sought to be refunded in part for the up front fees paid to the office for L&D. This became an absolute nightmare and the office staff gave nothing but excuses and pushback for FOUR MONTHS until we were forced to threaten suit to finally resolve the issue (who makes a client do this in order to resolve a small administrative matter?)

      Overall our pregnancy felt like a medical condition that was to be cured with a template treatment on rails. Even that was accelerated into an non-elective Cesarean at 34 weeks that was not explained adequately and performed by staff and doctors we did not know.

      After you read the online reviews, good and bad, talk to your friends and neighbors about the pressure they received for early induction and c-sec (from FWMG or any other). Our experience is not unique, and is not the way a pregnancy should be experienced. If you're unwilling or unable to take an active part in your pregnancy and want the rails experience, by all means go for it. We did not, attempted to be more active in our care, and were "put in our place" for it. We made the mistake of sharing our need for care with a business. Good luck out there.

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