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About the Business
An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces.
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29 reviews
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1 star
- Linda U.Bronx, NY2376Mar 1, 2024
The first time I ate at a Zaxby's I don't know what it was but I didn't like it. But this location has changed my mind. The food was nice and hot when I received it. Service was friendly and fast. They took care of everyone and they were a little packed even up to the drive thru. I also love the ambiance since I started to come here more often. Kudos to the staff and thank you. Eating out is a big thing and I thank you for the wonderful service and experience. Please keep up the great work!!!!!!!
Helpful 0Thanks 0Love this 0Oh no 0 - May 2, 2023
This was the first time I have eaten here, and I was pleasantly surprised. The dining area was clean, and the staff was friendly and helpful since I was unfamiliar with the menu.
I ordered the signature sandwich meal that included fries and a drink. You server yourself for the drink, and it had a machine that was pretty fancy. Luckily, it had diet Dr. Pepper, which was nice to see, but when my husband tried a number of other drink options, they were not available. The fries were edible, but they should have been crisper and fresher, especially since we were there a little after 11am. The chicken sandwich was excellent. It was fried perfectly, and it had a nice layer of pickles.
My husband ordered a chicken finger plate. He also felt the fries were too soggy, but otherwise, he liked the chicken and said the breading-to-meat ratio was perfect.
Oddly enough, though we ate there, our food was given to us packed up and ready to go, and from what I could tell, that's how everyone's food was given to them, even though they were eating in the dining room.
Typically, I am a Chick-fila fan, but I have to say this place had an excellent chicken sandwich, which had a brioche type bun, and it was not nearly as crowded.Helpful 0Thanks 0Love this 0Oh no 0 - Criss S.Fort Lauderdale, FL98142430Jan 2, 2023
First time I es get the Zaxby's. I order the original sandwich without their signature sauce. Instead, I replaced it with a side of their hot sauces; they have about eight different types of sauces (BBQ, hot sauces) - each one costs 25 cents.
The sandwich was okay. My favorite part was the pickles. The chicken was deep-fried and very greasy. The French fries were good, but a small portion. The food will be served to you in to-go boxes.
The restaurant was well-designed, it reminds me of the Midwest.Helpful 2Thanks 0Love this 0Oh no 0 - Tegan L.Irvington, NJ1065Dec 21, 2022
Stop hiring a bunch of children that can not work. This place is pretty much ran by middle schoolers who make you wait 30 minutes in a drive tru they're all too busy playing inside and won't make orders . Pay people actual wages and stop hiring children this place is a joke . Negative stars
Helpful 1Thanks 0Love this 0Oh no 0 - Nov 23, 2020
I LOVE Zaxby's!! Just really fresh, hot and deliciousLY good! By far my favorite fast food place! Yup....I said it! It beats the chicken cow IMO
This location is about 15 mins off I95 exit 52 East.
While driving home from Orlando...I was really craving Zaxby's.
Although, they were just opening when we arrived for the day, I decided on going through the drive-thru since this is the Covid-19 era, the less public appearances the better for me.
I ordered the cobb salad, 2 four piece chicken fingers with extra toast and 2 orders of that damn good coleslaw, upsized the seasoned fries and ohhhh...an extra 6 piece fingers. Ok....don't judge me. It's not like I ate it at once. Ok...1-day and a few hours later it's gone.
I spoke with the general manager about bringing Zaxby's to SOFL ....hopefully, it's a matter of time!
The service was friendly and knowledgeable.
I'm waiting for my next Zaxby's hit!Helpful 40Thanks 0Love this 42Oh no 0 - Ghostshooter G.Orlando, FL01May 19, 2023
Ordered 6 piece tenders with fries and toast I got the fries and toast but got only 2 half added tenders
Helpful 0Thanks 1Love this 0Oh no 0 - Jun 21, 2021
My family loves Zaxby's, except this location. We were in NC for years and frequented Zaxby's. Upon moving to PSL, kids were happy to see Zaxby's a few miles from the house. That feeling quickly dissipated.
Customer Service is somewhat borderline needing a refresher course.
My fav sandwich is the grilled chicken, it has been raw/light pink in the middle from this location. When the Zensation Zalad is out, I get it a couple of times because it is so yummy. At this location, the egg roll was ice cold in the middle & salad drenched in sauce.
I reached out via survey & they sent a free meal but was again disappointed.
It has been months since I tried them. On the run today & needed a salad. I got a Cobb Salad to be safe since I can add my own dressing. Checked the chicken out & it was cooked correctly. Hopefully they are getting it all together.
Definitely try out a Zaxby's!!! We have had great experiences at other locations!!Helpful 2Thanks 0Love this 0Oh no 0 - Stephanie R.Port St. Lucie, FL01Jan 3, 2023
Absolutely disgusted, service is horrible little midgets working and can't get one order right. 1/10 not happy. I rather get hit by a car
Helpful 1Thanks 0Love this 1Oh no 0 - Adrian D.FL, FL03Apr 26, 2023
usually this zaxbys always does everything right for my order. but recently they have been giving me the wrong order.
Helpful 1Thanks 0Love this 0Oh no 0 - Chris W.Port St. Lucie, FL01Dec 18, 2022
Driving past on a 5hr drive with my family of eight. We walked in to order, not a single customer in sight, but several workers in the back. We waited for about 7-8 minutes and no one said a word, until we had to speak up to the guy taking drive thru orders (bless his soul). He ended up taking a single order, and then got in trouble with his boss saying that they couldn't take walk-in orders cause they were too backed up from the drive thru. We walked outside and there was 5 cars in the drive thru... A simple "hey, you can still order but we're heavily backed up" would've been sufficient and we would've left with no issue and everything would've been fine. Zero communication and I feel sorry for the drive thru guy for getting in trouble for doing his job
Helpful 0Thanks 0Love this 1Oh no 0
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