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Review Highlights
“Was comfortable and great staff, my only complaint is it's pretty spendy.” in 2 reviews
“We came a little before closing and ate outside.” in 2 reviews
Location & Hours
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About the Business
Yogurt Hut has 10 rotating flavors of premium frozen yogurts and sorbets, a fresh fruit bar, and 50+ toppings. Our self-serve experience allows you to create your very own special treat. Flavors come in non-fat, low-fat, dairy-free, and low glycemic varieties. The yogurt we use includes live and active cultures which meet and exceed the National Yogurt Association's criteria for live and active cultures; nutritional information is always readily available for you at each of our locations. Yogurt Hut is a registered trademark and family owned business, proudly serving our communities since 2009. For more info, visit yogurthut.net
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Recommended Reviews
Overall rating
36 reviews
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1 star
- Leon U.Ashland, OR0110126Mar 18, 2024
Went for the first time in a while to get frozen yogurt. This location had cake batter, strawberry and pineapple as yogurt flavors. Hoped they had more yogurt options. Had typical toppings at any yogurt store. A little pricy as it came out to 12$ the bowl but it's fun to share with another person.
Helpful 0Thanks 0Love this 0Oh no 0 - Jeffery T.White City, OR0224Jul 30, 2023Updated review
Great flavors and options for the whole family.
The service however has gone downhill. It's obvious it's young staff that don't care about keeping their conversations private. You can hear them from behind the counter complaining about customer's questions. She mentioned a customer asked," are you going to charge me for two pieces of cheesecake?" Then told her coworker, "Yes, bitch I'd charge her for 5." Then continued to complain about their day.
Not the place I want my two year old picking up vocabulary.Helpful 0Thanks 0Love this 0Oh no 0Oct 20, 2019Previous reviewThis place has gone downhill over the past couple of months. From the last three times my family has visited it's been clean once. Always have a good amount of flavors to choose from but staff isn't so friendly.
- Kelly W.Jacksonville, OR1015240Apr 18, 2023
We come here maybe every other week. Love the pineapple & original tart with fruit. Daughter loves all the different toppings.
I love that this place is in the heart of town on our way to or from so many places. Same parking lot as Trader Joe's, REI, Petco.Helpful 1Thanks 0Love this 0Oh no 0 - Melissa S.Red Bluff, CA03Nov 14, 2023
Nice and clean with several options of yogurt and toppings. The employee was very friendly and attentive. She came right over and offered us sample cups so we could try the flavors. Highly recommend if you're looking for a sweet treat.
Helpful 0Thanks 0Love this 0Oh no 0 - Bonnie N.Klamath Falls, OR9415117Mar 2, 2023
Idk why the low reviews. I've been coming in fairly often and have had excellent customer service. Nobody asks for a tip (unlike what's claimed in a previous review). There is a tip jar; tip if you feel you've received good service, and especially if you got a sample.
They always have numerous nondairy flavors. I GREATLY appreciate this!! And if you're not allergic or lactose intolerant, there are regular flavors too, but know that the nondairy are very tasty. There are loads of topping options, and fresh fruit. Today I had fresh strawberries and gorgeous fresh raspberries on top of my fro yo.Helpful 1Thanks 0Love this 1Oh no 0 - Danielle S.Talent, OR0263May 28, 2023
We love going here :). Great customer service ! Everyone is so friendly..
the only issue is tap/cash. It seems to cause a-lot of issues for the workers.. Customers get upset with those young people !Helpful 0Thanks 0Love this 0Oh no 0 - Bob E.Medford, OR41345Aug 24, 2023
Very cute and fun with COLOR FREE OPTIONS! We were super excited to come in and have some yummy yogurt with tons of toppings. Was comfortable and great staff, my only complaint is it's pretty spendy. You can go cheap by just getting a cone with no toppings but I'm not that kind of gal, so two half full bowls and one full bowl of yogurt were $30. Ouch. Otherwise I loved it. The pineapple yogurt was colored from natural sources!
Helpful 0Thanks 0Love this 0Oh no 0 - Jeff C.Medford, OR04211Jun 16, 2023Updated review
Only place in town and terrible service. They say they are open till 9 but have half there stuff put away by 8:30. If you come in after 8:30 get ready for the glares. Should be open till 10 or 11 being the only yogurt in town.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Yogurt Hut C.
May 16, 2019
Hi Jeff,
FYI...We have a new management team since your review :) While we can't change the building layout, we have improved the machine consistency and hope to see you in for another fro-yo.
Mahalo,
Team Yogurt HutJun 30, 2018Previous reviewThis location is small and cramped the layout is not efficient. The last 5 times we have been here at least two machines have been out of service and several topping are out each time which is frustrating because it is not consistent. The last few times there has only been one person working and the lines were long. Seating is very limited and they always seem to have all the extra chairs stacked and locked. They are the only yogurt company left in Medford. We will give the South medford location a try but their reviews are not much better. It would be great if they could get back up to par.
- Holly M.Redwood City, CA2562839Apr 29, 2023
Customer service is embarrassing!! I come in a couple times a week just because of the yogurt. I am never ever greeted. Girls are always on their phones even when I am being rung up. Things are dirty, trash piles up and still the girls just stand around. Yogurts good. Managers and owners must really not care or do the bare minimum.
If another yogurt store ever opens up this location really should get their act together. The girls even ask for tips.Helpful 0Thanks 0Love this 0Oh no 0 - Kevin H.Central Point, OR013Jan 31, 2023
Drove all the way down there at 7. They close at 8. There's a hand written sign on the door that says closed for a 30 minute break. No time when they will be back at all. They close in less than an hour.. unbelievable. I'm really curious to know who owns/runs this place. The worst lol
Helpful 0Thanks 0Love this 0Oh no 1
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