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About the Business
Our restaurants are known for their fan-friendly atmosphere where people go to watch the big game, socialize with friends - AND the World Famous WingHouse Girls who serve them. With un-matched levels of attentive hospitality and contagious energy, they are more than servers, the WingHouse Girls are an extension of the party and our biggest brand ambassadors.
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Recommended Reviews
Overall rating
81 reviews
5 stars
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1 star
- John F.Orlando, FL02Jan 2, 2024
BEWARE OF THIS PLACE !!!!
This place has gone way down hill and the corporation / owners are shady as hell . Food is horribly inconsistent and over priced for what it is , most of the waitresses and bartenders suck , they fired the best they had for no reason , the other good ones have quit , parking lot is a joke and its cleaner to go to the bathroom outside than inside . ALSO SOMEHOW THEY ARE GETTING THE NEGATIVE REVIEWS REMOVED from yelp , google and so on . I have personally left 2 on here that have been removed in the past 2 months and will continue to leave a new one every time they are taken down for no reason , and know of 3 other customers who's reviews are gone now also . If the truth hurts that bad FIX the problems instead of hiding the problems .Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Erin C.
Jan 3, 2024
We're truly sorry to hear about your experience and appreciate your candid feedback. We strive to provide excellent service and quality food, and it's clear we fell short in your case. We take all feedback seriously and will use your comments to evaluate and improve our operations. Thank you for bringing these issues to our attention.
- Edwin G.Orlando, FL4052732May 2, 2023
Stopped in on a slow week day evening. Place was not busy and condition is a bit on the shabby side. Still, the server was great and wings were hot. Beer was cold. Will be back!
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Erin C.
Sep 5, 2023
Thank you for your 5-star review, we look forward to seeing you again soon. have a blessed day.
- Bryan H.FL, FL03Feb 10, 2024
Always a good time at the WingHouse came early Lexis in command of the bar slinging drinks and taking names , great beers and wings !!
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Erin C.
Feb 14, 2024
We're delighted to hear that you enjoyed your time at the WingHouse. It's great to know that our team, drinks, and wings made your visit memorable. We look forward to serving you again soon! Have a nice day.
- 413841271Aug 21, 2021
So we decided to come here because it's so close to the house and we come atleast once a month. The hostess sounded like she was sleepy or sad, she just asked if we wanted a table and then in a whisper said "follow me" we both looked at each other not sure if that's what she has said but followed, pointed to a table and walked away. Didn't say who would be our server didn't give us silverware or menus, nothing. It wasn't until the bartender noticed we were just waiting that she asked who had our table.
We waited a bit for a server and almost contemplated leaving, then our server came. Brittany really turned it around and made it one of our best experiences here, ever. She was very spot on and one of the fastest servers we had ever had here. When we said that there was something wrong with an item instead of making a face like past waitresses have done, she went to the kitchen took care of it and came back and made sure everything was going great! We'll make sure to ask for Brittany next time we come as well!Helpful 3Thanks 0Love this 1Oh no 0 - Tree N.Orlando, FL648Mar 2, 2023
Terrible. I mean terrible. Wings are cooked like 3 times it tastes like. Glad I got only 5 and ate ONE. Beer lines are dirty as the beer tasted sweet. Yuk. And the girls are like 3 stars out of 5 at BEST. I will NEVER be back there. I forgot I got the wings a while ago and they were the same. They must cook them all in the morning or something and then recook them when you order. They are awful. Daytona WingHouse is 20 times better and that shouldnt be the case. And in fact every WingHouse except this one. It's awful. Don't waste your time and money. Terrible.
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Erin C.
Sep 5, 2023
We apologize for your bad experience, we value your input. feel free to call us at 4075226422 and ask to speak with a manager so we can invite you back and give you a 5-star experience. have a nice day.
- Ru V.Horizons West / West Orlando, Orlando, FL02Dec 22, 2023
Ok so been here before and it just seems like the owner gave up on keeping up with the place. Most people who shows up are friends of the workers and it's kinda hard to get a nice vibe going due to the male workers constantly talking with the waitress. Spent two hours here and only seen the waitress twice really three times but I had to call her over. Stepped outside for a smoke and I could've swore I was going to get tackled by the guys if I took too many steps away from the door. The food was good no complaints there but definitely not a place you want to go too to relax... unfortunately! Also the guys working look like there rappers not representative of the franchise. Due to this I will not be returning any time soon and will recommend the wing house on kirkman or hooters.. I gave a generous tip too stayed to finish my beer and my waitress left without even taking my finished food.. felt disappointed! Also "catch my breath" couldn't help but notice after talking to another waitress the "bulky guy" came rushing over to her ( could be that I was agitated) but it seemed like they were making jokes about me... nonetheless it seems like there not trained well to work in this type of setting.
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Erin C.
Dec 23, 2023
We're truly sorry to hear about your less than satisfactory experience. We strive to provide a welcoming and comfortable environment for all our guests, and it's clear we fell short during your visit. Your feedback is valuable and will be taken into consideration as we continuously work to improve our service. We appreciate your honesty and hope you'll give us another chance in the future. We will immediately address the staff presentation. Come back and have a meal on us so we can show you how we have improved. ON US!
- Lin H.Horizons West / West Orlando, FL, FL04Jul 30, 2023
Beware of the many huge pot holes in the parking lot! It's like trying to park on an obstacle course. Servers have their butt cheeks showing. Kinda gross unless you like that kinda thing. Wings were good. The dining room was uncomfortably warm maybe the AC wasn't working. Very odd place.
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Erin C.
Sep 5, 2023
Thank you for your feedback. we apologize for for the parking lot we are working on getting it fixed asap. please call 4075226422 and ask to speak with a manager so we can invite you back for a 5-star experience. have a nice day.
- Wes J.Rosemont, Orlando, FL1591Mar 27, 2023
Antonio, for the save! He saw something wrong with my order in the window, getting ready to be served to me. He stopped the delivery, came out, and told me my food would take a little longer because he was remaking it. I know other spots that would instead have the food sent back rather than make it right the first time--excellent service from the kitchen! The food was great!
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Erin C.
Sep 5, 2023
Thank you for your 5-star review, we look forward to seeing you again soon. have a nice day.
- 1495965Oct 27, 2019
You gave my order to the wrong Uber driver. My "Caesar salad" was a box of lettuce. I requested ranch for my sons wings, we got nothing. Won't order from here again, definitely won't visit the restaurant.
Helpful 4Thanks 0Love this 2Oh no 1Business owner information
WingHouse M.
Oct 28, 2019
Thank you so much for reaching out to us Cassandra. We are sorry to hear that you had a less than satisfying experience. We take great pride being "brilliant at the basics"- great service, quality food, and a high energy and clean restaurant. It looks like we may have disappointed on one of these fronts. We will be talking to our kitchen and wait staff on the day you stopped by (Sunday October 27th) and see what might have gone wrong. We'd love for you to come by again so we make it up to you, or email me personally at Orlando7@winghouse.com so we can try to make things right. Thanks again for your feedback and business.
- 1054173597Nov 21, 2021
While by casual observation you would look at this place as a knock off Hooters, the real difference is that the food here is substantial better. The menu at this location is on point! Big meaty wings. A great assortment of sauces that are honey based so they all have a hint of sweetness to them. The Buffalo Chicken sandwich is a beast! Add some blue cheese crumbles to it to really let it sing. But it's a hand breaded fresh cutlery of chicken breast and it is as good as it gets. I order the side salad instead of the fries and the salad is a nice mixture of leafy greens, cucumber, tomatoes and bacon bits. I've ordered here a number of times and have never been disappointed. Everything from the kitchen is cooked properly, is extremely flavorful and fills you up. For the price and what you get for it, this place is one heck of a deal! Oh, and Dani is one of the most wonderful servers you'll ever meet. She's smart, professional and easy on the eyes. But, seriously, the management has their act together and they deliver a great product!
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