Windy Hill Athletic Club

You get what you pay for. Membership is pricey but well worth it. My family spends 6days a week here. So many things that each person can do. Staff are super friendly. Private swim lessons with Mackenzie has been the best part of this club. I definitely suggest this gym/club to everyone that needs a place to relax and work on mental wellness.

This is a gorgeous facility, and I enjoy working out here. The problem is billing. We had to chase after our salesperson in order for our company discount to be applied (we eventually got this resolved after reaching out several times), and now my husband is trying to redeem a gift certificate I got him for Christmas, to use for personal training, and it's an absolute mess. So far, they haven't been able to accurately apply it, and we're now on our 3rd lesson that should've been a gift, but instead, it's out of pocket. For the amount of money that we pay each month, this level of organization and customer service is incredibly disappointing. Management: Do better! Members: NEVER buy a gift certificate!!!

When I moved back to Atlanta from San Francisco, I was afraid I wouldn't find a great upscale gym like Equinox in this city. After testing out a few gyms the first few weeks here, I was happy to have found Windy Hill Athletic Club and I'm happy to say I'm hitting my 2 year anniversary at this gym and have no intention in looking for another gym!

The gym is huge and I never feel like it gets really crowded. The members are all nice and respectful and I've actually made a few friends while being a member. Also, it's great to be part of a gym community where you don't dress up in your latest lululemon to look cute or wear makeup or call everyone bro and spend more time taking Instagram photos at this gym...everyone here is focused on working out. Also the trainers are really nice and it's nice to see not only do they train but also teach the fitness classes...which helps build on the community.

The equipment is great...I typically use only free weights in my workout as well as CrossFit type workouts and lifts and this gym has more than enough equipment and space for my needs. Also they recently upgraded their cardio equipment and soooo happy they have woodway treadmills which I love since I use often as a former Barrys Bootcamp trainer. I've only taken a few classes and they seem to be good. The pool is fantastic...which we're using until we get our pool at our house. Theres an indoor track but also there's a great outdoor path to run if you want to go for a jog.

Surprise perks that I haven't had a chance to use are the outdoor rock climbing wall, the out door area with pull-up rig and barbells and the tennis facilities. If you like tennis and basketball, this is the place to go!

Cafe, kids club and internet is also available which is nice if you need to get some work done while working out.

The sales team were nice and not pushy and shout out to the front desk staff...y'all are amazing!

We joined just a few weeks ago and have been really impressed so far. We opted for the family membership, which includes access to Kidtown, a top-tier kid area staffed by highly competent professionals who ensure your children are safe while you work out. They provide a full two hours each time, which has been a game changer for us. It has the feel of a country club without the stuffiness. Everything is impeccably clean and well-maintained. The café is fantastic, and there's never a shortage of activities; the options seem endless. And the spa is the cherry on top. I've been going every day since I joined--I just can't get enough of it.

I am glad I joined Windy Hill Athletic Club. My partner and his family were members for decades. We have a fully equipped gym in our house so to pay $165/month when I don't have the need to says A LOT. The gym is nice, I was told there would be renovations coming in 2023 so I'm excited to see changes. The gym is dated for my taste but I value the great customer service from the people at the front desk, the amenities, the delicious reasonably priced food at the cafe, and the 8 minute drive from my house. They sell alcoholic beverages at the cafe FYI! LOVE THAT! I do wish they would offer classes every hour of the day. They only offer classes most days from 6am-12pm & 5:00pm-8:00pm. It's cut very short on SUNDAY. Each class is only offered ONCE a day, at whatever hour, it is rotated daily. I really enjoy the classes Jeremiah & Miraya teach. Their energy & personality is unmatched. I've enjoyed other instructors as well, I've had a great experience & workout with every class except the BagsXBody. I will need to try it with another instructor. The ENTIRE gym & Women's locker room/ area is well maintained, always clean , & fully stocked with towels. There's a wet sauna, dry sauna, and jacuzzi inside the women's locker room! I don't like the shampoo and conditioner they provide in the women's showers, It dries my hair so I'd recommend to bring your own. (Personal preference). The water from the fountain taste like chlorine bring your own gallon of water. I enjoyed swimming classes with Justin! He's wonderful. They have a machine that dries your bathing suits!! I cannot wait to enjoy the outdoor pool & other amenities when it's warmer outside.

I forgot to mention how awesome Allison at the barre classes, Lauren B, & Sonny are! Sonny is a killer teacher! Man, her classes? Thick b!tch summer is around the corner with her. She's tough! You will get a bomb workout from these 3 ladies. Literally these are the BEST teachers WHAC has!

My husband and I joined Windy Hill in April 2022. I have SO many complaints about this club so buckle up if you want the down low. 1.We registered our kids for the kids club there (which you must pay $300 a month to even have access too or for your kids to be able to take swim lessons etc.) Shortly after i joined, the kids club closed on certain (peak) hours and every friday. They remained to is way for 6 MONTHS. But i was still expected to pay full price for my children. I said to Tripp (the manager) it should be prorated bc they are not fulfilling their end of the deal. This was due to a staffing issue. They pay the kid club staff $13 an hour. I actually said to Tripp this is the reason why they are having issues and he rudely said to me "we pay our employees very competitively". I believe Mcdonalds pays more starting out. I'm sorry but these are wages no one can afford to live on and is exactly why they have a rotating door of employees being hired then quitting. The only times i needed the kid club it wasn't available. Even with it being "staffed" now there is never a spot open for my kids when i try. Evidently it's not fully "staffed" and the management is just taking out money and eating it. Do not waste your time with kid town. 2.Managers Tripp and John DO NOT care about the guest or guest experience. They under pay and under appreciate the staff. They didn't even allow employees of the club to bring their SPOUSE to the christmas party. My trainee there is the top trainer. She wasnt eligible for the top trainer bonus bc she's not just the top trainer, she's a manager too so therefor that disqualified her. LIKE WHAT??? My husband owns and operates a construction company so i feel like i understand how a successful "team" should work. They allowed one employee to eat every single meal for free from the cafe for over a year. That same employee was rude, and regularly argued with clients. I was in the middle of a personal training session and he started a full blown argument with me. 3. Every other week something is broken (i.e. hot tub, sauna, steam room, water fountains, and exercise machines, entire doors missing from stalls in the bathroom, sinks constantly out of order, holes in the walls all over the weight room) There is 2 or 3 maintenance people I see constantly pinging around as if they struggle with extreme adhd and no " project" or "repair" is ever fully complete. It's like living with a contractor husband. They have about 3 or 4 maintenance people. This week I witnessed them having the woman maintenance person PAINTING the entire gym. I'm sorry but what???? This took her over a week to complete meaning you're walking around accidentally touching wet paint, smelling the fumes, watching this poor girl do something that's not even in her job description. Painting is not maintenance. (maybe try for broken stall doors and leaking water fountains creating a hazard in the girls locker room). Maybe if it was a couple spots but no they had this girl priming and painting over a red wall. And for what!!?!?!?!? They keep telling us Windy Hill is going under a reno in early 2024. Well it is Jan 2024 and nothing is announced except poor Dani having to paint. I walked in and saw and said to Dez (recruiting guy) "yall are wrong for that" and he's like why it's her job. I mean not really sir, further proving they do not care about employees. Maybe if yall hired a proper painting crew Dani would have time to fix the other REAL maintenance issues within the gym.
4. They replaced all the bikes (which were totally fine) and left all broken smith machines and rusty leg press unfixed or unreplaced. The priorities at this gym are entirely backwards.
5. I was SEXUALLY HARRASED at the gym and management did nothing. There is an old man that goes to the gym same time every single day. All he does is walk the track and use the ab machine (utterly pointless for him). It's a long story i don't feel like reliving but basically he gave me a referee timeout symbol causing me to stop my walk. He then went and told me he can tell when i gain weight, when i eat too much ice cream at night and i need to stop. Like excuse me CREEP my body is not for you. This also wasn't the first time he commented in my body. This was just the first time it was so hurtful. I ran downstairs crying, sent a detailed email to managers and nothing was done. The gym is supposed to be a safe space. This man had completely shattered any sense of safeness i had there.
6. Now let's talk $$$$$. We pay over $2000 a month there, between personal training for spouse and I, and kid town and regular monthly gym fee, YES it literally is that much. Sickening, especially when you factor in the attitude of the management and the way you are treated by them there. I'm big on customer service. If i'm spending a lot of my hard earned money on something you best believe I better be treated with respect. This gym isn't it. Let me save you.

We just moved to the area and have really enjoyed the athletic club. Such a big open space, with so many amenities, and love that there are so many things for the kids to do as well.

The ONLY good thing about this club is the people who work there. The facility is marketed as being like a resort; and that would have been true in the 80's, late 90's at best. The upstairs area is super cool but dated and there isn't much equipment available. The weight room is sub-par for a premium gym. This would be a nice gym in a high school at best.

The facilities... I can only speak to the men's locker room. It is hideous and disgusting, and... dated. The carpet would have looked ugly in the 80's or 90's when it was likely put in. It's brown, but you cannot miss the stains that cover almost all of it. You do not want to walk in this locker room in bare feet. The lockers are ugly as well. But there is an "executive" locker room that you can pay for another locker room, that's marginally cleaner.

The real gem is the toilet/urinal, hot tub sauna area... It smells like straight up ass. ALWAYS. And the tile that's matching from floor to ceiling, like the rest of the place, probably okay looking in the 80's or 90's, but it's never been touched since. Dingy is being polite. The straw that broke the camel's back from me in cancelling my membership is that for the past roughly 90 days, there have been towels stuffed into the corners of the toilet/urinal area, where apparently the walls leak???? I dunno, but the towels are f'ing brown, and they STINK. MONTHS they been there. I'm a military guy and have been to some foul places and I've seen cleaner urinal/toilet areas in 3rd world country's police stations.

The hot tubs... I've only gotten into them a total of three times, because the water level is too low and the hot tubs themselves are shallow. It's not exactly "hot", warm is a better description. And now that it's empty, for big surprise here... another repair, it's DISGUSTING. The damn hot tub is f'ing brown, and it looked like people bathed in it, and the silt from their funk settled at the bottom of the hot tub and the seats. F'ing foul.

The sauna's... what a joke. The steam sauna barely works, and when it does, like everything else, it's marginal. The dry sauna, you should try and get a sweat going before you go in there. You'll sweat, but it'll take a while.

Then my final complaint... For the past 4 months there's been a creepy, scrawny dude that sits in one of the two lounge chairs around the hot tub in the men's room. This dude would just sit there for hours, in nothing but a towel and nothing else, and stare at the men going in and out of the sauna's, hot tub, and to and from the showers. Club management would not do anything about it. When I say he sat there for hours, I mean to say, he didn't come to the gym to work out, he literally just sits and watches all the men in the locker room, naked only covered by a towel. I tend to take about an hour and a half to two hours to workout, he's in that lounge chair when I get there to start my workout, and when I hit the sauna after my workout, he's right there, staring. Not cool at all.

Don't even get me started on the class offerings. It used to be fantastic. Now it just sucks. And they're took lazy to even post the schedules on the training area walls, ya gotta go online. And the classes that they do have now, suck.

They have a lot of signs around the place to send up the virtue signal that they take cleanliness seriously; but it's ironic gross humor that the facilities themselves are so disgusting. You'd think that the premium that the place charges, that members would also behave in a respectful fashion; but it seems to some people that paying a premium means you can just leave your shit anywhere you want, and someone else will clean up after you. They do, eventually; it takes a while.

The parent company who owns Windy Hill spends plenty on marketing; it's the only thing that's "upscale" or resort like pertaining to Windy Hill Athletic.

Don't go here if you a guy unless you like a creeper staring at you in the locker room, and you enjoy picking up a fungus or pathogen from the locker room, or if you enjoy a well-equipped weight room, or a good selection of classes.

Being military, a "nice" gym was/is a luxury I don't mind paying extra for, I've had my fill of foul and dirty and ugly. This place isn't it. I can't believe that they actually charge more than Lifetime; which is where I am going. Even though I'm little more than a mile from Windy Hill Athletic, it is worth it to drive a few extra miles to get to the Lifetime in Sandy Springs. The two don't even compare. Windy Hill Athletic should be embarrassed.

Very similar experience to some of the other negative reviews about this gym.

While the facilities are nice (large basketball court, multiple racquetball courts, big tennis facility, indoor and outdoor pools), the gym is severely lacking in weightlifting/exercise machines.

While the membership base has consistently grown, I would say most members are very considerate of others and don't hog machines. This is the same for most of the athletic trainers.

However, one trainer consistently runs a 5-10 station circuit during peak hours at the gym inside the very small weight room and half of the turf area. If you're trying to work out during this time, good luck. You'll be waiting 30+ mins for one of these machines.

I've complained about this several times and even acknowledged that circuit training can be fun and effective, but this can be done without taking up so many machines at once. I asked that they consider doing for example: Part A with 3 stations, Part B with 3 stations, etc.

I'm in the process of cancelling my membership and will look to go back to Lifetime Fitness or heading to LA Fitness, Crunch Fitness, etc... All of these gyms are significantly cheaper than Windy Hill with more space.

I joined for a month. This gym, other than the personal trainers is just showy. Your better off joining la fitnesd