Walmart

I always shop here because they have good prices. This store is always stocked and have lots of things I shop for. Good staffing, no problems here yet.

This store is a hot mess. For being in a semi-affluent community, they should be embarrassed. Shelves are a disaster, things are not where they should be and most of the 'personal shoppers' are carrying on personal conversations on speaker phone and/or facetime. The store is dirty and it is just gross and they don't stock the shelves. The stores nearby in Parma and Cleveland are in much better shape and better stocked and definitely much cleaner.

Ordered a cake and cupcakes because they were willing to do the design my daughter picked out.

Both were fine, but not a lot of customization available. I wish they would have told me that the pictures I picked should only be placed on white cakes because they just turned the color below which wasn't great.

Very unhappy to see that the costs of things are through the roof. I didn't see it this high at giant Eagle.

Worst of all, they had no parking lot lights on at 8:30pm when they are open to 11pm. This is a HUGE safety concern when going to your car.

This makes the store unsafe to shop when it's dark.

They could use a lesson in customer service! It's hard to find someone who wants to help you. I have received comments like, "well, I really don't know." Or "this isn't my department." Or "well, the 'in stock' on the app isn't always up to date' so. I don't know what to tell you!"
Why not teach them to say, "I don't know the answer but let me help you find someone who does!" And then help me resolve my issue, if possible!
"Customer Satisfaction is Worthless, Customer Loyalty is Priceless!"

As expected during the Christmas season Walmart was extremely busy. But with that said. Every cashier station was in operation. Now I've been to many Walmarts band I've never seen them all running. This was awesome to be able to get in and out in a very fast amount of time.
The staff was friendly and helpful.

WalMess!

This is my local WalMart. For the past 4 years, I can say they remain consistently disorganized and messy. Primarily in the personal care section of the store. Hair care, skin care, pharmacy area. Mostly that area. Just a disaster at times.

The grocery section is good though. So if you're just doing some grocery shopping or maybe need some home goods, you should be in the clear.

Would I go back? Of course. It's my local WalMart. Look... if you've been to more than one WalMart, you know what you're walking into. I travel the country a lot. I always find that when I'm in a WalMart, in any location, I would not easily identify what geographical location I am in. Try it sometime. They all seem to look the same. From layout to products to employees to customers. Happy shopping.

Very unhappy! Ordered groceries and paid for Walmart plus service. First order delivered to my neighbor 2 doors down. Luckily they were honest and found it name on the order saw our name on the order and brought them to me.
More today I put in an order and it's nowhere to be found. The store doesn't know where it is. Store won't answer the phone. Called 1800 number and they put me off all day. Saying it was coming. 930 at night no groceries! Great it is the day before Easter!
Little do they tell you that it's 3rd party service that delivers your groceries. And they don't know what service company picked it up
So I tried to cancel the service I paid for a year last month. They said no refunds.
What a bunch of crap. They dont care about anything except your money.
But I can pay more to them to have an employee from the store deliver and not 3rd party. Ridiculous!

poor customer service; 2 times now i have tried to return items and the customer service person tell me they can't accept the return from online purchase. I even started the return process online with Walmart.com with instructions to take the product to the Walmart store to finish the return. I hate shopping at Walmart.

The price on the shelp was 3.48
The price on my phone scanner was 3.48
The price online was 3.48
The price at the self checkout was 6.98
The employee would not give me the lower price.
Absolutely ridiculous

Wow this is just unbelieavable. I go into the Strongsville store at about 1015pm..ALL self checkouts are closed. 2 cashiers with about 50 people needing to checkout. My question is why in the hell were the self checkouts all closed? Did the self checkouts need to go home? What a JOKE!!