Walmart Supercenter

This review is for Ruth, she was working at the check out station. She is rude and unkind. The customer ahead of me does not speak in english. She was short 28 cents because she heard 58 cents not 78 cents. Ruth kept screaming at her "78 cents" not "58 cents" multiple times. Yelling does not make anyone comprehend better. She kept yelling at that poor woman to "PUT IT IN MY HANDS" repeatedly. Again, it's very obvious that customer doesn't understand. Ruth grabs the coins and says "IF IT DROPS..." saw me looking and didn't finish the sentence. Why would you put someone as mean as her at the checkout stand?! She needs to be fired, placed in different department, or retrained.

She was kind to me and the woman behind me because we spoke in english.

RUTH has no business working with customers. Let alone here in Garden Grove. If she prefers english speakers only she can go somewhere else.

Ruth wears glasses. Ruth had a hot pink long sleeve today. Retrain or fire her. Before you get a racism lawsuit on your hands. Letting people like that work for you will end your establishment.

Walmart in general is just a horrible company period. This store stands out because the employees there hate being there and it shows. The managers here don't care and it shows. Maybe if Walmart didn't push their customers towards self check out maybe more people would be working and speeding up the lines, it might reduce the amount of homeless that hang out in their parking lot. That Walmart will have one person working with a line of 50 people waiting to pay a bill there or get a money order or return a item and the employee never seems phased by how long the line is, how a disabled person with a cane or breathing attachment is struggling to stand in that line or a mom who took 3 busses to come down to wait in line to get a money order to pay their rent just for the walmart employee to tell them the machine is broke and come back tomorrow. What the fuck!! Companies used to bend over backwards to get you to spend your hard earned money with their company and now you're working for free with scanning your own and bagging your own items and treated like shit despite waiting for 45 mins in a long line to buy a money order or pay your bill with a ridiculous over charge fee.

We need to take our power back from such places like Walmart and shop elsewhere.
I know I try hard not to go there and have been finding other places to shop with better prices because Walmart sure in the heck aren't trying to give you better pricing.

More staff than customers here today, which makes for a pleasant shopping experience.
I get lost seeking my groceries probably because I skip some aisles after reading the signs of what can be found there. My bad because the skipped rows often have my item. The thing is, the employees are kind and helpful, making my dilemma less of one.
Today I had some excellent assistance from Danielle, who stopped to help after I flagged her down. The booze is locked up and there is a button to summon assistance. In the 7-10 minutes I waited, nobody's ever came to assist after pushing that button. Either it doesn't work or nobody is monitoring it.
Then Ms Emily checked me out and was a peach of a sweetheart.
I removed two stars for the poorly managed "push the button" system.
And gave the staff an extra star for being cheerful.

Excellent Walmart that has had everything needed so far after moving back to Koreatown in the OC. There's a big parking lot, and this place is very busy so there's room, and we'll defined walkways for safety. Around the corner is our favorite Regal theater and many places for franchise food.
Wine and Spirits prices are generally lower than liquor stores or grocery only stores. Got my SD Card, socks, and dairy products here all at good prices.
Well recommended, will return.

Its 8pm and theres No less than 12 people waiting to check out in each line. Of course They only have 3 lines open. There are 20 self checkouts but not a single one of them is open.
I left my cart gull of groceries just sitting there and left.

Hardly any Disney merchandise. Terrible customer service. Skeleton crew on nights.
I went there to get socks and a Disney tshirt, the socks were locked up, and no one could help me unlock the case. and no sizes or variation in Walmart march. So many other Walmarts nearby - don't go to this one

This is the worst experience I have ever had at this store. But in actuality, for the past few months that I have shopped online my produce is horribly selected. I had a watermelon I purchased that when I got it home 2 days later white foam was coming out of it as it made a sizzling sound. Now I placed an order and inky canceled my generic substitution for spaghetti sauce. Now why did they go and delete almost my entire order. WTF is wrong with these people. Then I call the store get some kid named Hector in the phone who has only worked there for two days and can't answer my question. Ugh the frustration of this store. Now I'm sitting on the phone for ten minutes still waiting for a manager. For what? How can they help me? How are they going to help me. It is not the first or the last.

If I could give zero stars, I would.

Order # 2000107-78942840

I ordered a Playstation 5 from Walmart.com. The order was fulfilled from this store (4171) and the driver instead delivered three boxes of Dial Soap. Obviously, their drivers open up packages and steal any high-value items. The package that was delivered wasn't even addressed to me!

After going around and around with Walmart.com customer service, they agreed to start a return, so I took the boxes of soap into the store and the shipping manager (Jennifer) said she would start a ticket and get back to me that day about the refund. (She has never contacted me.)

I never got my refund so I filed a dispute with my credit card company. Walmart has since lied to the cc company, saying that they correctly delivered the PS5, so now I have to jump through a bunch of hoops just to get my money back.

I will never do business with this store or Walmart.com again.

I went to the Customer Service line twice last week and received the worst service from two very very rude, lazy and unhappy employees that work in that area; first I had to do a return last week and I did not have my receipt; the lady that was helping me said to me "sorry I can't help you since you don't have a receipt...she said that started last year...you need to always keep your receipt now" I then said to her "even though I paid with my credit card" she then said "O you paid with credit card? I need the card you paid with" I gave her my card and she was like I can do the return that way; she had just shot me down, she did not want to help me. Then yesterday I went to pick up a Western Union, a different lady this time...she said "I need the tracking number" I said "let me call the person to get it" so I step to the side to do it and she was watching me, when I returned back to the line, she coldly left for lunch, knowing that I needed my western Union help and she was the only one that can do it at that time, the guy that was doing the other register said that she said "anyone that need financial help it couldn't be done at that time because he did not do Western Union." Them two employees are definitely not about giving good customer service; both employees brought bad customer service to the table, as though they personally are not happy so they not trying to make customers happy. Give them a message "go do a job that makes you happy."

I wanna give a HUGE thank you to NACI !!!! You helped me soo much during my shopping trip today !! You were super helpful and beyond kind. Thank you soo much.!! I would give 5 stars but oh my goodness those lines at the end are no joke.