Walgreens

Went in to receive a western union transfer, a 15 minute transaction which, thanks to the manager, Nikita, was transformed into a 45 minute wait. Nikita was called to help my sister and I with the western union kiosk. After giving vague instructions she left even as we were attempting to ask questions. After finally figuring out how to navigate the kiosk we waited 20 minutes and finally asked the front sales associate to call Nikita for further assistance. It is important to note the front sales associate informed us multiple times that she was new and was not trained in the photo lab area and also that she had used the intercom to call the manager the first time. We were then informed the intercom had been removed from the hook, which I infer was done purposefully seeing as the intercom was functioning perfectly 20 minutes prior. The associate was very helpful and informative, though I can't recall her name. Anyhow, after waiting 15 more minutes or so another sales associate, Tiana Logan, did an absolutely fantastic job of helping us complete the original transaction. Absolutely the worst managerial service ever rendered at any establishment.

I honestly like the Walgreen's chain of drug stores. It's by far superior to the others in my hometown. Now that's not to say that they deserve a badge of honor for excellence! Upon entry today the very first thing that I saw was a display of advertised specials! The thing was completely empty! I mean it's upfront; the very first thing you see! That makes for a bad first impression! If you don't have the specials in supply; move the display! It's really bad for your image! Other than that; The better part of this review. They had the very largest Whitman's Valentine heart shaped box of candy that I've ever seen! Guys: take this advice from a old guy: the Whitman's line of candy has won many a fair maiden's heart! You can't and won't go wrong there! The remainder of this store is completely spotless! Kudos to the management and associates who work here! The pharmacy functions flawlessly! They are on their game for sure! Thanks for the mostly excellent experiences that I've had here! I did ding them some stars for their empty display of advertised specials and the location of it!

I wood not advice taking a massive shit here as the toilet paper was to thin and the water kept splashing on my cute little ass cheeks. I would like an honest and sin apology from this establishment soon please.

This pharmacy leaves me on hold then picks up the phone and hangs up on me without saying a word. This has happened more than once.

I was coming in from being out of town and thought I would check on my prescriptions that my doctor sent in. On your website it said that ambien would be ready in 5 minutes and the clonazapam was being filled. So I decided to go by and pick them up. I get to the lady at the register and ask if they had. My 2 prescriptions. She was extremely nice. She looked and said that I have one ready and then said she didn't see another one. I showed her what was on their web page. When I looked this time it said canceled call the pharmacy?? So while this nice lady was checking the prescriptions, the pharmacist looked at me and said "WE DON'T HAVE IT THAT'S ALL WE CAN DO" extremely rude! So I call my doctor and he said he definitely sent them and they should have both. I made the mistake of telling them that he definitely sent them in. Then what I thought was the rudest person in the world overheard me saying that and again turned to look at me put her hands on her hips and said "WHAT DON'T YOU UNDERSTAND WE DON'T HAVE IT!!" So I went to my doctors office and he gave me a copy of both prescriptions ON THE SAME PAGE AND WHAT TIME THEY WERE SENT AND WALLGREENS SHOWED THEY RECEIVED THEM. I'm furious by now and thought since I had proof and had the prescriptions in my hand I would finally be able to get my prescription. NOPE she wouldn't even look at what I had. SHE GETTING LOUD THIS TIME SAID "LOOK WE'RE DEALING WITH COMPUTERS AND THAT WITHOUT A NEW PRESCRIPTION SHE WASN'T GOING TO FILL ANY PRESCRIPTION"
So first I knew she had gotten both because on the website again it said prescription being filled and later said canceled call the pharmacy.
Then I didn't think about it but both were on the same page and that's what the copy.
Again this was a short lady with glasses and a little heavy.
I worked with dealing with the public for 38 years. The last 11 years I traveled over 4 states visiting stores but my focus was always on customer service and skills dealing with the customers. I did seminars somewhere in each area dealing with customer service skills.
The customer is not always right but you have to make them feel like they are "if" you want to keep them as a customer.
This woman has (0) zero customer skills. For her to be so arrogant without trying to really help me was probably the worst person I have ever seen dealing with a customer by far.
I used to use wallgreens years ago but at that time I and dozens more left because of the time we had to wait in line to get our prescriptions. I knew things were bad because a pharmacist asked me to call the 800 number and complaine. So I started getting my prescriptions somewhere else. Then I came back to wallgreens 3 or 4 years ago and everything has been great. If the line starts getting long people come back to help. I'm not sure if this extremely rude person works there all the time because I have never seen her before. If so she will hurt your business if she's asked to help with anything.
I don't know exactly who is getting this message but I hope it's someone who cares.

Every poor service!!!! Called about my prescription and they said about an hour it will be ready. About two hours later I shown up, it wasn't ready and they said 15 minutes it will be ready. They call my name and I had to wait in line again.
Very slow service and will transfer to another place.

Horrible customer service. Horrible attitudes. Called corporate and they're even worse! Ordered canvas prints on 12/27. Were supposed to be ready same day by 7:15 pm. They were not. Went back on 12/28 at 2:30 and they still were not ready. Finally get them home and both the canvas print were messed up in several places. I would strongly recommend going elsewhere.

Ny complaints about the pharmacy in this store are to many to mention.Every time I call or go the this location,it's a problem.I seriously want my mother to stop having her prescriptions sent to walgreens.