VIP Pet Grooming Studio

I would strongly caution you against using this business.  A grooming visit on March 4, 2020 ultimately ended with us having to put our 4-month old puppy to sleep two days later as a result of their negligence or incompetence.  When we brought our happy healthy puppy in for a bath and cut, we specifically discussed our concerns regarding our puppy's hesitance to being bathed and the use of the clippers.  We told the groomer that if there was any issue to stop and we would come get our puppy.  Instead the groomer pushed our puppy through the process and only stopped and called us when it became very apparent that there was something physically wrong with our puppy.  When we picked him up, he was clearly in distress, and we rushed him to the emergency vet.  He had water in his lungs that the vet said could only have come from a dramatic physical accident at the groomer.  Despite two days at the vet on a ventilator he continued to decline and we had to make the hard decision to let him go.   We tried to discuss the situation with the groomer.  They have taken no responsibility and in fact were abusive.  They have threatened us financially and legally regarding telling our story.  We will be pursuing legal recourse against this business when the courts reopen.  You would be best finding another groomer.

Loved that I could book online. Only took one hour. And I love that the dogs are not in cages! My dog came in with matted fur and they were able to make her look great!  Thank you!

This place is great if u wanna waste money...
They charge for things that they don't do, they cut nails too short... and then when u complain the owner sends you a legal document by email that he want you to sign for your money back!!! I'd rather leave a review up then sign someone ransoms legal document and that I can't leave bad reviews

I've been bringing my dog Trixie to this groomer for the last two years and they always do an excellent job I highly recommend

Best service, best grooming and the staff is really friendly! My dog left looking absolutely stunning and I couldn't be happier! 10/10 I recommend

So this is my honest opinion about this studio, At first I was hesitant to come in based on a couple the read reviews but after trying some of the more popular based studio I honestly felt this one did the best job. I felt extremely welcomed and felt the placed was extremely neat. My puppy (toy poodle) looked amazing and I'm extremely happy with the results. I will definitely going back. Gi

I wish I could give this zero starts. About a year ago I brought my dog here and gave a 3 star review. I was in a pinch this morning and decided to give them a try again. All my dog needed was a bath, not even a sanitary trim, nails clipped or a haircut, just a bath. My dog weighs 30lbs and they wanted to charge me $95 for soap and water. The lady at the front desk told me that she's considered a large dog now and showed me a picture from my dog the last time I was there and said she's not medium sized anymore. I'd rather go to petco then back to this place.

Made my girl dog look like a man. Learn what your doing before cutting a dogs hair. We also just asked for a bath and they cut parts of her hair. And let's not forget how they claimed my 30 lb dog is considered a large dog!

I love this place. My shihpoo comes out looking great and smelling good each time. I come all the way from Queens to get him cut after finding them from a Groupon after my nearby place was slammed after quarantine. I've stayed with them ever since. The studio is so cute and the team is always so friendly and accommodating. They also don't try to nickel and dime clients with extra scented shampoos, conditioners and services. They are also fast (about an hour) and they don't double book you.

After months at home this winter, my shihpoo's curly hair was long, had covered his eyes and has gotten so long that it was matted in areas. I wasn't sure how they would handle it, but Christina was a pro! My dog was happy and looked adorable! Highly recommend them!

This place is a complete scam. They considered my 40 pound dog to be a "large" dog and charged 95 dollars for a basic bath. That is absurd. I have been to multiple dog groomers and my dog has never been categorized as large.

A long needed grooming for Shelby!  Vanessa was great.  Always pleased with the service!