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- Aug 25, 2023
Village locksmith came out to do a lock out at a rental house where there were deadbolts on the bungalow closets to the attic access.
Village locksmith was fast and efficient and prompt with their response. The locksmith rekeyed the locks and left 8 keys. Fast and efficient.Helpful 0Thanks 0Love this 0Oh no 0 - Alane M.Palm Coast, FL127Oct 5, 2021
I was having trouble installing a door handle on a screen door the gentleman who helped me was very patient and concerned. He even called the next day to check I got it installed ok - now that's service and it was only a $35 item !!! I am very impressed with them - thank you
Helpful 1Thanks 0Love this 0Oh no 0 - Brian P.Grosse Pointe, MI02Jan 18, 2018
Nice pleasant folks
They were able to help me quickly and get me on my way.
Its Great to have this neighborhood business still there after all these years.!! Love the dogs too!Helpful 0Thanks 0Love this 0Oh no 0 - Gary D.Saint Clair Shores, MI71135Oct 9, 2017
This place is top notch! They weren't able to make a replacement key for a Kennedy tool chest so the guy there made a part on another key cylinder fit my chest latch. This was not an easy job! He only charged me 12 dollars for all that work!
Helpful 1Thanks 0Love this 0Oh no 0 - No One S.Detroit, MI02Jun 9, 2018
Cindy made a Saturday appointment with me and lied about setting the appointment up. If I wouldn't have called, I would not have been notified that the locksmith was not coming out at all. Thumbs down to customer service. She ended the call without a care.
Helpful 1Thanks 0Love this 0Oh no 0 - Suzy K.Franklin, MI010Sep 8, 2015
Locksmith worked quickly and changed three locks in 30 minutes. However, he was very unfriendly, not interested in waiting for me to check the keys in the doors and did not thank me for my business. Not very professional or pleasant to deal with.
Helpful 3Thanks 0Love this 0Oh no 0 - Lavender Princess G.Denver, CO0382Dec 13, 2013
went into this business recently and had the unfortunate experience of running into a rude, grumpy, old man....maybe if we wait a few years he'll have retired by then so we don't have to be treated by such a negative, sad being...
Helpful 2Thanks 0Love this 0Oh no 0 - Jon H.Grosse Pointe, MI1633Jun 5, 2014
I have dealt with Mike & Cindy in the past with success, today was exceptional. I went in with a complicated lock assembly off of a boat, and it didn't work. Mike worked on it for 20 minutes, fixed it and sent me on my way with a smile and no-charge, no parts were needed, just some fine tuning. Kudos to Village Lock.
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