Vans

Staff were super helpful and friendly!

There's a pretty large collection of Vans items as well as their clearance section too! Value is great!

Definitely one of the cleaner bigger Vans I've been to !

I had a fantastic experience at Vans in Redlands. The store's layout was inviting and well-organized, making it easy to find the perfect pair of shoes. The staff was incredibly helpful and knowledgeable, offering valuable insights to help me make my decision. They were patient as I tried on multiple pairs and took the time to ensure a comfortable fit. The variety of styles and sizes available was impressive, catering to different preferences. With their excellent customer service and wide selection, Vans in Redlands truly stands out as a top-notch shopping destination. Five stars for an exceptional experience that left me walking away with a smile and a great pair of shoes!

My boyfriend walked into vans looking for a replacement shoe. While roaming around the store, bored and annoyed, a kind and friendly man by the name of Oli convinced me to buy my first pair of old skool vans! Not only did he cater to my taste in shoe, but he brought out other similar shoe types which I decided to take home as well! I'll definitely be coming back!

Pretty simple process. Walked in with my sister to find matching Vans for the new year. We picked out some nice Ultraranges. They're chic and comfy! The employees there were very helpful when we asked them to help us check for our sizes since we didn't see them on the shelves. The checkout process was smooth, quick, and simple. Staff was friendly. Will come back for new pair of Vans when we need some! :)

I had bought 2 pairs of shoes as gifts using my debit card at this location. After discovering that both pairs were the wrong size, I went to return them (within the 60 day policy stated on their website and receipts). As I had work, my mother was kind enough to do the return for me, and I even gave her my card in case there weren't automatic card returns. The cashier told my mother they didn't do credit or debit card returns, and that they could only give her the $210 in cash, and offered no customer service or answers to this strange policy. Luckily my mother was doing the return, but god forbid my shoes had been stolen and returned, someone could have just walked away cash in hand, with the help of this cashier. My visits to this location have always had lackluster customer service and absolutely no bedside manner.

*** BUYER BEWARE*** FRAUDULANT ACTIVITY
!!!I went in to this store to purchase a pair of shoes for my daughter. They did not have her size so I was offered the ability to order them online through the store and have them delivered. I thought to myself, this is great so I did just that. As i went to the register to pay after the girl took my order on the ipad I was asked to wait a moment which was fine. The girl who's name was Tori, came around the counter and slid a card through the card reader, she then proceeded to ring me up. I purchased my item and paid for it with my credit card. As I was leaving the store, I noticed that my receipt
said "gift card reissue". I immediately went back to the register and asked what that was on my receipt. She told me that they use a gift card for online purchases to make it easier if you were to make a return. THIS IS FRAUD! At no point did I ask to use a GC and at no point did she tell me that she was using a GC for my purchase when I was paying with my credit card. I told her that I was NOT okay it's what she did and I wanted a receipt that showed that I paid with my Credit card and NOT a gift card. I was told she couldn't do that. STAY AWAY from this store!!!

I went into Vans and everyone was so nice! I came into the store not really looking for anything in specific, but Julia introduced me to Tori. I don't know what the last review was about because Tori was the one that helped me out. She was very knowledgable and so kind and helpful that I ended up buying 2 pairs of shoes! I definitely recommend you getting help from Tori. She was all smiles and so sweet. Can't rave about her enough! Definitely coming back for her great customer service! Hannah helped me at the cash register and was prompt in her all around service. I ended up donating and getting a reusable bag from her because of her fun conversation.

Went in to find a specific pair of shoes, which they didn't have in stock so one of their employees Agustin helped me to place a web order. He was very kind and was able to quickly and simply place my order. Would definitely come back to this store and ask for Agustin's help again. He was the best.