Universal Carpet Systems
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Review Highlights
“" Keith & Kayla Did A Great Job " We just moved to the Beaumont Area and needed 4 of our area rugs cleaned.” in 4 reviews
“Wow called this company and spoke to Kayla Manager and she set me up this week without a problem and was super helpful .” in 3 reviews
“Just had my carpets clean by universal , Dustin and Brendan did a great job.” in 2 reviews
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About the Business
Universal Carpet Systems has been serving Beaumont and Banning for over 35 years with a customer-centric focus, performing our service in such a way that our work ethics of integrity, honesty, and concern for others are demonstrated to each client we serve
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Overall rating
19 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Annie T.Toronto, Canada1731058720Dec 19, 2022
Excellent customer service from phone call to return if my rug.
Very fair pricing and they did and outstanding job of cleaning my 9x6 shaggy white pile rug of pet urine.
Highly recommended!Helpful 0Thanks 0Love this 0Oh no 0 - Michelle P.Hesperia, CA034Aug 20, 2022
I've been using Universal for 18+ years, very reliable company with great service. Our sectional couch and carpet look brand new! Thanks Universal
Helpful 0Thanks 0Love this 0Oh no 0 - Feb 20, 2020
" Keith & Kayla Did A Great Job "
We just moved to the Beaumont Area and needed 4 of our area rugs cleaned. I called Universal Carpet Systems who had some very good reviews, and spoke to Kayla Wiese the Manager of the Company. Kayla was very professional and clear on all of my questions about Universal's prices and procedures for cleaning area rugs. I was so impressed with Kayla's honest explanations about my questions, and I decided to drive over to Universal Carpet's office to drop off my 4 area rugs for cleaning. A few days later after owner Keith Barrett cleaned the 4 area rugs, I returned to pick them up. Keith told me because one of the rugs was so dirty, he actually cleaned it twice to make sure he got all the dirt out of it. At no extra cost. Keith also put a Sealant on the Rugs to help keep them clean longer. Universal's prices are very good, and they are one of the Top Rated cleaning companies in the Beaumont area, because they are registered with the upper platform IICRC, and are a Certified Firm, which several Cleaning companies in the Beaumont area do not have. I was very impressed with Universal Carpet Systems and will definitely be using them again when I need my carpet or tile cleaned. Thanks Kayla and Keith !Helpful 2Thanks 0Love this 1Oh no 0 - Stephanie H.Yucaipa, CA02911Feb 17, 2021
We have never used a carpet cleaning service prior to yesterday, however, our dog had major accidents on a few areas around the house and Universal Carpet came out within the hour of reaching out to them. Our Technician did an amazing job and took his time to make sure all stains were out. We called again today because of another accident and Kayla/the owner were beyond accommodating and will be coming back out to clean a few spots. We will definitely be using them in the future and highly recommend to anyone needing their carpets cleaned!
Helpful 1Thanks 0Love this 0Oh no 0 - A L.Banning, CA058Jan 11, 2022
I am looking for a carpet cleaner and the online reviews are great! I just called and spoke with Kayla very professional she was able to set me up this week. I hope they do a great job and get that smell out of my hallway. I will keep you all posted.
Helpful 0Thanks 0Love this 0Oh no 0 - Kurt V.Menifee, CA06Jan 13, 2021
Universal Carpet did an outstanding job, right on time and appreciated the extra care utilizing corner guards on walls and furniture. I would/will recommend Universal Carpet Systems and will use them moving forward.
Helpful 1Thanks 0Love this 0Oh no 0 - DeDe S.Banning, CA11010Mar 7, 2019
We had our carpet cleaned and grout cleaned on our kitchen counters today by Dustin and Brendan and they did a great job and were nice young men.
Helpful 1Thanks 0Love this 0Oh no 0 - Cathy-Jo H.Beaumont, CA0221Mar 12, 2020
Just had my filthy carpets cleaned and wow! What a difference. Keith came and gave me an estimate without pressuring me with a lot of extras. The price was fair and the discount welcomed. Paul and Anthony were so personable and nice. They had the job completed in about 2 1/2 hours and the results were amazing. I will definitely cal them back in the future. Great job guys.
Helpful 1Thanks 0Love this 0Oh no 0 - Neil M.Murrieta, CA4193Jan 12, 2018
Called last minute (night before) to get my carpets cleaned for my new business. I was in a pinch! They came through and did it the next morning at 9:30am. They were prompt, courteous and did a great job! I will defiantly recommend Universal Carpet Systems to my friends & family!
Helpful 1Thanks 0Love this 0Oh no 0 - Michelle P.Hemet, CA7056Feb 6, 2020
Wow called this company and spoke to Kayla Manager and she set me up this week without a problem and was super helpful . Paul and Anthony cleaned my large back room carpet and two large rugs and looked wonderful !! Price was awesome and loved the Paul lead technician didn't add extra if it wasn't needed very honest . I even called and spoke to owner Keith that I was super happy . You won't go wrong asking for this company and a quote for cleaning plus they do cars and sofas and that wIll be my next job in two months . Thanks for great service will call you soon.
Helpful 1Thanks 0Love this 0Oh no 0
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