United States Post Office

I like it here. Super friendly staff. Attentive to my transaction, explained options before allowing me choose. Made me feel valued. I will continue to come here. I appreciate this neighborhood post office. Great service

Website states hours as opens at 8am

All that means in the lobby is open...the counter to speak with someone or mail a letter or package is closed until 9am.

They have a self service machine but it's out of service....

So like normal USPS goes out for their way to be unhelpful

Why has the USPS not adapted over the years to opening early for people who work or need to get service before heading to work...or have an extended hours so someone can do something after work around 6-7pm

Guess I will have to go into work late in order to send a package via USPS

This USPS employee stole packages from our front porch. I recently found that we're not the only ones she's stolen from. She admitted to the theft and claimed she turned the packages over to Amazon the following day. She did not. After an hour long investigation, USPS closed the investigation and claimed they retrained the employee and assured us tracking would be updated shortly. It's been 11 days and there's no tracking info uploaded. Also, the packages were meant for UPS, not Amazon.
We recently found someone else she stole from over a year ago. She was a substitute for our full time mail carrier and she's free to continue her thieving spree.
Please contact me if you've also had packages stolen by this carrier.

I'm no fan of the USPS, that's for sure. But I've got to admit that this location is a whole lot nicer in appearance and a great deal friendlier than the Klein Station closer to my home.

Came here recently to drop off all of my Christmas cards. We were in the area already and figured we'd stop here rather than battle the horrible parking, messy facility and rude employees at the Klein Station. I was surprised to see that this particular USPS facility is very easy to access, very well maintained and has a convenient, super-large outdoor drop mailbox.

Alas, while we were driving through the lane to get to the outdoor mailbox, we discovered that a USPS employee had just finished emptying the contents and was walking back into the station. What a surprise when she stopped and waited for us to be adjacent to her so she could include our cards going straight into the building! A very gracious "Thank you" was said to her, to which she replied "You're very welcome."

Wow! A nice USPS employee? Shocking, but how marvelous to encounter someone working here that was pleasant and obviously willing to please a customer.

My shipped item was placed in the wrong box at our apartment complex, accidentally. I called the post office and spoke with a helpful lady named, Morena. (unsure of spelling). She went out of her way to help and was kind and professional!!!!

Kimberly was very friendly and professional. This particular post office has always been that way. Wish USPS would have earlier and/or later counter hours, but the folks here are friendly and efficient

Worst customer service ever. I moved into a new home and can't get access to my mailbox because they lost the key. They told me it would be replaced within two weeks and when I went to check on it they didn't even know what we were talking about nor did they do anything to address the issue.

Package has been out for delivery for 3x back and forth from two facilities also this is a medical package. First class packaging which usually comes in 5 business days. Serious problems, here, no accountability and now they change there rules so they can screw over more people. If it wasn't for the government covering up your mass fraud. I'm so sick of USPS, from voting fraud, lying on taxes, not reporting income since 2016. the list goes up how much USPS benifited from all misfortunes of America, I mean from slavery, 1945 - 1960 - 2008 war 2016 , 2022 the most fraud ever committed cool....

Great customer service provided! I was helped by Dyteshia G and she was so sweet and nice. My first time returning something I had no clue on how or what to do, she made the process very easy & fast for me. I was in & out!

Curtis, at Tomball post office was so professionally sweet to me. I highly appreciate your kindness. I was so nervous trying to get my business straight. You will never know how much I appreciate you. I just pray God bless you in so many ways for all you do. Thank you.