Tree Town Pediatric Dentistry

Like the other reviews have said, be cautious. We've been going there for at least 5 years. When the practice changed dentists, its been different.

This was the first time my 7 year old was told she had two cavities. Never before with the previous dentist there. She said the one was small and didn't have to do anything right now. The other in question, she said she wanted to do.

Because my daughter is young and we don't really want her to go thru that at this time, we got a second opinion. Guess what????? Just like other reviews, she DOESN'T NEED TO GET IT DONE!!!!! I was told the one in question was really small and didn't need to be filled. I was told it could wait 6 months and to take another xray. Was even told it could be fine until she loses her tooth. Was told unless it gets bigger, to not worry about it. Saved us $135 !!!! at least for now.

With that being said from the second opinion dentist, we now have cancelled our appointments and going to the new dentist. It's all about the money for dentists and doctors. Plus, the new dentist is charging less for flouride!! It cost us $132 here for flouride for 3 kids. New dentist, doing the same procedure, $75.

ALWAYS get a second opinion!!!!!!!!

We went to this office for my son's first appointment at 20 months. The hygienist asked me how he's doing with brushing his teeth. I answered honestly, as it's a bit of a struggle to brush a toddler's teeth - he will brush a bit, chew on the toothbrush for a while until the toothpaste (with fluoride) is all gone. He does not let me brush for him. I was then told I had to force him to let me brush his teeth, and the dentist would talk to me more about it.
Then, the dentist came in. She explained how we would secure his arms to pin him down so that she could do an exam and brush. It was barbaric and traumatic for both myself and my child who screamed the entire time - I have never seen him scream and cry like this before. She threatened that I must brush his teeth like this at home - with my husband or I holding him down while the other brushes - and if we do not comply, he will end up with a mouth full of cavities and may need teeth pulled. "There is no other option," she said, "this is what you must do."

I will not be taking my child back to this office.

Use caution. Last year our dentist recommended that we take our child to a pediatric dentist for ONE cavity on the back molar because of how crowded the teeth were in that area. Our dentist said we would likely need one filling and *worse case scenario*, a crown on that one molar depending on how it looked upon examination during treatment.

We went to Tree Town for a consultation and x-rays & they told us our child would need a MINIMUM of EIGHT SILVER CROWNS on all molars, with additional fillings on the other front teeth, including two loose ones that were barely hanging on by a thread, "because the teeth were severely decayed". WHAT? We were shocked. Our dentist had never mentioned any of this to us before.

We went to Ann Arbor Pediatric Dentistry for a second opinion, and they confirmed to us what our dentist had originally said. Our child ended up needing only one crown for the molar in question and has had two cleanings since with no cavities and a healthy smile! Tree Town tried to scam us with no regard to the impact that unnecessary treatment would've had on our child. Absolutely insane.

Everyone here was so wonderful with my three wild boys! They were so patient and compassionate with them. If we weren't moving out of state we would certainly be back for our next check up. Highly recommend.

Dr. Kim and her staff are absolutely amazing! We couldn't be happier with the expertise and professionalism of this fantastic pediatric dental practice. The environment is warm and inviting! We commute 40 minutes because they are so wonderful. I wouldn't take my boys anywhere else.

Bad dentist. Threatened physical harm to my child in an effort to get her to calm down. Scolded me for discussing an injection with my daughter because apparently they prefer not to discuss needles and shots.

I've been holding off on writing this review, hoping I'd calm down a bit, but since that's not happening, I'll go ahead now. We had a TERRIBLE experience here a little over a year ago. We are new to the area, read the glowing reviews for this practice and felt like it would be a good fit. Kids had cleanings that were uneventful, though not as warm and fuzzy as you'd expect from a pediatric dentist office. We were told my son had 3 cavities that needed to be filled. When we arrived for the appointment, I told them I wanted to split the work into two visits, because the cavities were on both sides of his mouth, and I didn't want him numb on both sides, that it was too much. Once the dentist reviewed my son's records, the 3 cavities changed to 4 cavities. I asked to see the xrays. She pulled them up and pointed to a few different areas, that didn't look any different from the rest of the teeth. One of my son's teeth had a broken filling and the area was a bit sensitive, and I was concerned about her messing with it so close to Spring Break when we'd be out of town, as I was worried he might need a root canal if she went too deep and irritated the nerve. She then told me that the other tooth was the one I should worry about. (All of this is being discussed in front of my son.) She put some numbing jelly in his mouth and gave him at minimum 4-5 shots, on BOTH sides of his mouth. Despite me just telling her NOT to do that. Right after giving the shots, this sadist sprayed cold water on the sensitive tooth/area. I saw my son's whole body tense up, and he immediately started sobbing, he was in so much pain. He nearly vomited. Neither the dentist nor the assistant tried to calm him down, or reassure him in any way. These "professionals" then told my son he couldn't have laughing gas because he cried. Which he wouldn't have done if she hadn't shot cold water on a tooth that hadn't been properly numbed. The dentist then told me that he needs sedation. I told her to get away from my son, and we left. Fast forward to this week -- I was finally able to get my son to go to the dentist again. Had a wonderful experience, and got some interesting news after xrays were done. NO CAVITIES. And the tooth that had a broken filling? It's a baby tooth that will be coming out on its own soon, so there is no reason to fill it. Steer clear of TreeTown - they have questionable business practices and ethics. The dentist we saw has no business seeing children of any age. I am shocked that she chose pediatric dentistry, as she has zero patience or empathy. Do not trust your child with these "professionals."

The dentists and hygienists are all very friendly and welcoming. However, the young receptionist who answers the phone always sounds unfriendly, and not helpful at all. It's a shame that this person impairs the whole place's impression.

AVOID THIS PLACE!! We had a horrible experience here about a year and a half ago and I resisted writing a review however they just recently dropped off flyers and gift bags at our daycare center and now they forced my hand to write this review--I don't want anyone to be exposed to the terrible care that is offered here. Just to be clear, from what I've heard, this place used to be great however the head dentist moved on and went, I think, to the dental school? Now there's a bunch of misfits running this place. To make a long story short: They told me my five-year-old needed two cavities filled. One cavity they filled and they did an absolutely horrible job--during the procedure they scared the life out of my poor five-year-old while they were doing it, then tried laughing gas which didn't even work, the dentist barked at me and said that I shouldn't talk with my son to comfort him and told me to stand back and then they started yelling at him to stay still - it was a horrifying experience. After "filling" the one cavity they said they couldn't do the other one and I would have to come back another time at full charge and we should consider sedation. I said never again and I went to another dentist across town (I'm not posting their name for risk of bias but they are on the east side of Ann Arbor and I'm sure you can find them on yelp (highly rated))-- there they said the second cavity didn't even have to be filled and he's been fine for the last two years without the second cavity being touched. (Baby tooth). Never ever go to TreeTown dental. They're the worst and they should be ashamed of themselves.

Excellent dental care for kids! The whole staff is amazing, patient and knows how to talk to kids. The dentists are very friendly and obviously competent. The office runs well, and we never have to wait long. Although we've moved to Plymouth, we continue to come to Tree Town for our daughters' dental needs!