ToyoMotors Auto Care

Took my car in and of course I am skeptical with auto repair shops as they want to always try to make money of you. But the fact that they take pictures of the problem is a bit convincing than the rest. I mean  they will send you a quote with the pictures of the problem and you can always go to other auto repair shops to cross checked and pay them. I am actually looking for a place to have a relationship and stick with them and trusting them considering there is a big trust sign in their shop. They seem good people as I saw how they speak to their customers. Also they will help you with installment plan which is another bonus as I was debating if I should go back to Mach1 since all my neighbors uses and trust Mach1  so much and I also saw repair smith that comes to your home.

Most repair shops will not show you or take pictures or offer installment so this is a huge bonus point.

Been going here for a couple years now. I trust them with Subie, they are honest and work quickly. They do a good job explaining what needs to be done now and what can wait. The only issue I've ever had is parking, their location is very busy.

I love this place.  I know that I can trust them to do what they say and not add things on just to make money.  They have worked on 2 different cars now and always do a great job.
I appreciate knowing I can depend on them regardless of what's wrong with my car.

I

Neil , you are misguided and flag me all you want to. I have proof that the service there was discriminatory and have you yet to be accountable for such lack of respect and accountability. You sir are angry because I am correct and you don't offer any type of scenario that perhaps this was a misunderstanding or anything to show a back bone on your version of an egregious definition of what it means . Let me help you
:Customer service is a set of actions a company takes to help customers. Usually, it involves talking or writing with customers. Customer service representatives assist customers over the phone, email, or in person. The aim of customer service is to increase customer satisfaction and loyalty. Some customer service definitions can be broader.
Now before you get your motor in a bunch , you have an issue with getting yo comfortable and need to be humbled and sit down. People of yelp I have no reason to spread lies and have no ties with this Neil character. He's rude abrupt and I think it's time to be honest. Yelp is for the people and by the people . He said he flagged me for what!! Speaking the truth unlike your business I. Think yelp has more integrity and sense than your business. Drop mic

Iiwas going to be a client therefore I was a verified client! Here the time frames and numbers that show I called them to make sure they took my CFNAcard. My spouse later told me because he was there when I made appointment verbatim, toyamotors nick:" I've never personally taken a card like that but I'm pretty sure we do take it"
Me:"are you sure? I do not want to waste your time or mine towing my car there and toyamotors doesn't take it."
Toyamotors:"sure sure bring it in I'm sure if I see it and run .01 it'll go through just to double check. "
I get there and no convenience to them I have to pay for another tow! And waste my time! They were absolutely unapologetic and cheap for not providing accountability. I don't need to make up stuff to get a rouse . I felt very uninvolved and Like they could care less tgat I had chosen them over Firestone whom I cancelled my appointment to go to this place . It's not everything it claims to be and I'm still wondering where is Neil the owner. Not even an answer. So there you go . I have a recording of the conversation due to my security camera at my apartment catching the sound. So there you go I give this place regardless of its prior stars or whatever reductive and played out! I will post something everyday till I'm done being absolutely offended by there treatment and unapologetic unaccountability .

Extremely pleased with the service I received from Toyo Motors. Jesus has a good way with people, and made me feel comfortable trusting him and his team with my car. They took care of my car and charged me much less than I expected. I'll definitely be back for my next round of service!

My only criticisms of the place are:

1. They need a bigger parking lot!
2. The trees out front completely cover the building logo and signage. If I didn't look the place up first, I'd have missed it!
3. I'd like a bit more detail in the service receipt. An itemized list of all the services performed would be huge peace of mind.

Cheers!

Very responsive and great customer service. Prices are fair and they were quick to get my car inspected and fixed. Will definitely be going back.

Timely and honest shop. Provided me a list of recommended work that I could approve or not approve, on my phone. All the recommendations were priced fairly and the work was done on time.  I'll be taking my second Honda to them in the new year to have the same detailed inspection and corrective actions done. Highly recommend this business!

They helped me find a great tow service they work with. Diagnosed my car within 48 hours and replaced the part. Very reasonably priced. Great communication and service. Highly recommend.

Great repair shop for my baby Toyota Camry. Dealers are a huge rip off. Nick is a very intelligent worker. He's always assisting me and giving advice that is very helpful. Thanks guys!

Long overdue post.  I've been a customer of ToyoMotors since moving to AZ 5 yrs ago.  Very reliable and honest in what they do.  I've had various different things done on my Lexus RX from ToyoMotors over the years from routine maintenance to battery, etc.  Recently they helped with replacing both low beam headlights on the vehicle.  Price was fair and work was done on time as communicated.  Jesus at the front desk is awesome to work with.  I trust ToyoMotors with any work to be done on my car.