TownePlace Suites Austin Parmer/Tech Ridge

Nice modern look, feels classy. Service minimal as we had to get our own bedding for our sofa bed. Breakfast was provided. Parking was free which is great. Cleaning not sure they even check because we found a sex toy in our sofa bed. How gross! Night manager needs some Hospitality and Customer Service Training , who just shrugged it off and just said Sorry. You kidding me, my daughter was going to sleep in there. Glad my wife found it first and not my little daughter! How are we going to explain that!

We r staying here tonight we have 6 rooms room 202 and 220 had mold in it went to get the rooms changed and was having a hard time changing them because the young lady said she would have to see for her self mind u my niece's had not even being in the room for 2 minutes I did go downstairs and threw a fit because she didn't want us to change rooms but who the hell is going to stay there with mold my niece's had there small kids in there also please if u stay here ask to see the rooms first if they won't let u go somewhere else

My family and I thoroughly enjoyed our stay here. The hotel is new, clean, and conveniently located off a decent area along I35.

From the moment we walked through the doors, the staff was friendly. We received sincere smiles and greetings from all staff.

We got a room with two queen beds. The mattress was perfect for me (I like slightly firm) and the pillows were soft and fluffy. We were able to control the room temperature quite easily. The room was large and came with a large refrigerator, pantry, coffee bar, microwave oven, automatic dishwasher, AND a two burner stove top. They even included all the pots, pans, plates, glasses, and utensils that we'd need. They will even give you some complimentary seasoning mix packets if you ask at the front desk.

They even got the bathroom right - a door separates the sink and mirror from the shower/toilet area. The closet was roomy and had an automatic light.

There is a HEB in a shopping center with stores, coffee shops, and restaurants only a mile away.

Hopefully, this hotel will remain this awesome, because it it now my "go to" spot in Austin.

We spent one night here as a group of twelve people in three different studio rooms with two queen beds each. Everyone was so accommodating especially the staff who picked up my calls and answered my questions prior to our stay.

Our check in ran smoothly even though my phone and credit card got stolen in San marco. I was able to check in using another credit card. The ladies were very helpful and friendly. I received make-up removers from one of them.

Our rooms were fabulous. They were clean and spacious for 12 people to play boardgames in one room. Everything looked new and they even had netflix!

Tashika saved my group from going hungry. Everyone overslept and did not make it to breakfast at 9:30 on weekends. I went down there at 10 and Tashika was able to bring some of the foods back out so that i could to-go it for the rest of the group. She even lended me a tray to carry the food up to my room. Tashika is so sweet! Thank you Tashika for saving us broke college students. She and the rest of the staff deserves a raise.

Overall, I had an excellent stay. The customer service was 5 stars. I will return.

I have stayed here many times. I commute to Austin for work. The suites are always clean, the staff friendly. My requests are always honored. I am very comfortable here. The kitchens have a good variety of cookware and dishes for those wanting to eat in. In a recent visit I had left a few items. Not much in value but important to me. Yudenia was the clerk and made a special trip to the lost and found to look for my items on my next trip. And they were there!!! I was so happy. Little things like that really matter.

This newer TPS property is located in a very quiet section of Austin just north of downtown off I35. It was extremely convenient and brand spanking new with all the new gadgets and updated bathroom.

Open parking is always ideal, and overall the property was perfect and convenient for a one night stay in Austin. I'll be back.

Our baseball team recently stayed here for multiple nights. The property had the new feel to it, very clean, and in a safe/quiet part of town not too far from I-35 and Mopac.

The gentlemen who handled most of our stay, Edwin, is an absolute champ and obviously knows the hospitality business and what it takes to go the extra mile. We'll definitely be staying here again based on the cleanliness of the hotel, and the 5 star service our friend, Edwin provided. Other hotel associates were also great, except one in particular.

(For the record, there's one hotel associate named Anh... BEWARE, he's the opposite of Edwin and the rest of the team. He almost ruined our entire stay and even forced a few families to relocate based on his over the top "controlling" tendencies. He didn't allow the kiddos to even walk through the hotel quietly, forced them out of the pool for no reason, and then threatened to call the police (without warning) when a parent pulled out a guitar outside near the nice fire pit area.

Thanks again, Edwin and team... we'll be back! Maybe Anh will be properly coached like the rest of the TP Tech Ridge team.

Am always concerned when I book rooms on expedia, but this place is super clean & nice..the studio is roomy with the coolest amenities! Closet light turns on when u open door (don't judge me, it's kool to ME), full kitchen with ALL needed untensils, free breakfast. Enough floor space that we all could have slept down there if desired (& NOT between the beds) & If you've stayed in enough hotels you know that's ALOTA room. The location is kind of remote, but even THAT was kool, being away from a busy freeway. We were able to sign into our Netflix acct on the flat screen. Will DEFINITELY try out other Towneplace by Marriott!!!

I love this stay because the room is very nice and relaxing. The amenities made it an unforgettable experience. We love the comfy beds and modern furniture. We made great memories and hope to make more at the Towneplace by Marriott.

Absolutely fell in love with this place. Loved the location...it was just 20min drive away from the busy center part of the city and that's exactly what we wanted. The outside, lobby, interior of whole hotel was so clean and tidy. It had a modern feel to it in every aspect. The room was super cute..had a modern feel and felt very clean. The mini, sleek kitchen was a nice added bonus. Full fridge, dishwasher, playes/cups/utensils/toaster/microwave, cutting board etc were just a FEW of the items they provide to make your stay more welcoming. There's also complimentary breakfast which was good, and always coffee and water in the lobby. Friendly staff and quick check in/check out.