Tony's Fresh Market

If you need variety's of fruits and vegetable you can get them at best price and most importantly FRESH at Tony's Fresh Market.
I love this location. Clean store, solid international selections. Produce in good condition. Checkout lines I felt were a little long and moving slow. However a new line opened.
Would have been nice to hand pull the next person in line instead of a free for all with everyone charging all at once.
And I prefer store opening time before it gets busy in the afternoon/evening.

I've been a loyal customer for years but no more. Today was the last straw. They have promotions such as "save $10 when you buy 5 mix and match" items and I always carefully select items that comply but the employees bend over backwards to find a reason to disqualify your purchase from the deal. This happens virtually every time I visit. Then they send you to customer service to plead your case but there is seldom anyone working there. Also, very few of the employees on the sales floor even speak English. At all. And it's almost impossible to earn their "rewards" because the points expire before you can accumulate enough to earn even a measly 10% off $50 purchase. I'm done.

Tonys hot bar is amazing. They have a broad selection and in many ways its the go to grocery in the area. Sadly however navigating the store is a nightmare, and thats by design.

Have you ever bought eggs in an interior aisle? Frozen breakfast items outer wall past dairy. Why? To make you double back. Bottled water and soda on one aisle but peligrino in a different section? Double back...

Theres oj (interior aisle next to eggs which is like a traffic jam again by design) but in another area is their own fresh squeezed oj.

They have great mango salsa but its not in stock today sorry.

So yeah the crowd is playing asteroids in the aisle and its always crowded.

If they emulated every other grocery store on earth in arranging their things this rating would go up.

Tony's fresh market is forcing the customers to buy in quantity, every sales that they have, is about buying 3,4,5 even 10 items for us to be able to save, if I want to buy in large quantities I go to Costco or SamClub, the reason that we the customer choose to shop on Tony's is because we want to buy what we need and not be forced to buy by quantity, I missed every sales that they have because if I need 1 whole chicken when they put it on sales they put 2,3 and sometimes even 4 chicken inside a plastic bag forcing you to buy that many chicken instead of allowing the customer to choose the quantity that they really need to buy, I'm a single person, I only need 1 chicken why are you forcing me to buy more than 1 to enjoy your sales items

























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4.4

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JOSE ISAAC

35 reviews·317 photos

just now

NEW

Tony's fresh market is forcing the customers to buy in quantity, every sales that they have, is about buying 3,4,5 even 10 items for us to be able to save, if I want to buy in large quantities I go to Costco or SamClub, the reason that we ... More

Fabiola Fuentes

9 reviews·2 photos

5 months ago

Shopping here for years and their ads are misleading all of the time. Either it does not ring up as advertised or the pricing is actually marked up just to have a "sale" and you are actually paying more than the original price. I have to ... More



2

Tony's Fresh Market (Owner)

5 months ago

Hello, Fabiola Fuentes. We are sorry to hear about your disappointment with us and would like to assist you with making things right.

Please let us address this ASAP, as we value your business. Please contact us at customerhappiness@tonysfreshmarket.com when convenient.

JOSE JUAN Plascencia

Local Guide·30 reviews·61 photos

a month ago

Love Tony's... nothing much more to say. I drive there despite other big chain grocery stores being closer.







+3

Tony's Fresh Market (Owner)

11 months ago

Thanks, JOSE! We really appreciate your feedback and we're so happy to hear that you enjoyed shopping at Tony's Fresh Market. Hope to see you again soon at Tony's!

Jenn Left

Local Guide·61 reviews·386 photos

3 months ago

Well stocked, clean & organized. They have a huge variety of always fresh vegetables. Prices could be better.



1

Tony's Fresh Market (Owner)

3 months ago

Thank you for taking the time to leave a review. We are glad to hear that you found our store well stocked, clean, and organized with fresh vegetables. We apologize if our prices did not meet your expectations. We do put over 5,000 items on sale every week. Our weekly ad is the best place to find those deals. We also offer exclusive deals on our free Tony's Fresh Market app available in the Apple and Google store. Would you be willing to tell us which items specifically you feel are priced high? Please feel free to email us at customerhappiness@tonysfreshmarket.com. Thank you, we appreciate your shopping with us.













JOSE ISAAC

35 reviews·317 photos

just now

NEW

Tony's fresh market is forcing the customers to buy in quantity, every sales that they have, is about buying 3,4,5 even 10 items for us to be able to save, if I want to buy in large quantities I go to Costco or SamClub, the reason that we the customer choose to shop on Tony's is because we want to buy what we need and not be forced to buy by quantity, I missed every sales that they have because if I need 1 whole chicken when they put it on sales they put 2,3 and sometimes even 4 chicken inside a plastic bag forcing you to buy that many chicken instead of allowing the customer to choose the quantity that they really need to buy, I'm a single person, I only need 1 chicken why are you forcing me to buy more than 1 to enjoy your sales items

Most of the sales are now made using digital coupon. Does this store realize the large poplulation of Seniors in the area only use flip phones? Most other stores acknowledge this and allow customers to go to service desk and make purchases without digital coupon. This store totally refuses to do this. This is totally unfair to the Senior and disabled population in this area. Service desk employees very nasty to seniors who ask for help in this matter. She stated that these were orders from the store manager

We use to love Tony's. It use to be across the street and was much better then. In the last couple years after they moved, they really went down hill.

I think when they first moved in they had competition. Jewel was right in front of them and a local shop across the street but today, they are all gone. So now Tony's is the only store in the area. And that seems to have gone to their heads.

They use to be great. Always the best selection of fruits and vegetables. A large meat market. Mexican and other foreign food isles. Decent prices. But in the last couple years, not so much. The fruits and veggies are hit or miss now usually under ripe or rotten. The meat market has a terrible smell all the time now and meats look fake red or edge of rotting. Foreign food isles are still decent is the only good they have going still.

The other big issue we've seen since they opened til today is that we're getting way more expired food than ever. The packaging clearly shows a fresh by dates, they are way over on so many items. The worse thing we've seen lately is that some expiration dates have been removed!!! Seriously, you can see the stamp marking wiped or smeared. One food item was so old we called the maker and asked if they could tell us what was wrong with it. They asked for a series of numbers on the package and they told us it was over a year old.

One annoying thing with Tony's is sale items. BEWARE! Check your receipt before you leave the store. Or better yet, if you can, watch what they ring up as they scan the items. Half the time they don't ring up the sale price at the register and you have to call them out on it. The other half of the time you have to read the fine print of the sale. Usually its such a ridiculous amount of product you need to buy (5 or more) to get that sale price, you might as well as be shopping at COSTCO.

The final problem is pricing. We feel like they are taking advantage of the pandemic and over charging for things that are common and ready in stock. Some items have Tony's price tags over the manufactures price! Remember when RC was just .99. It still is. At every other grocery store in the area but Tonys. Check your bags of chips because the same applies.

It's too bad because we really wanted to keep supporting this store. We have been for years. They had a name and high reputation for so long, but now reading this other reviews, seems they are going down hill.

Tony's better wake up because a brand new store is being built across the street and I bet they will be more competitive than you think both in freshness and pricing.

I decided to go with my Nona for her weekly grocery shopping when I was visiting Illinois for a trip.
Maybe I'm easily impressed but I thought this was a top notch grocery store!
Located in riverside by the mall, I felt like this place had everything! The staff was very friendly offering a cart or if they could point you in the right direction of something.
Such a huge selection of everything you could
Possibly want. The produce, deli, bakery, fish market and everything in between left nothing to be desired! I don't see how you could necessarily leave missing anything at this place
Not just food, but a lot of other basic necessities can be purchased at Tony's as well
I had to remind myself that I had a long car ride after my trip and wasn't grocery shopping myself.
If I'm ever in the area again I'll be back I'm sure.

always busy, but the line moves fast and people are helpful. Great product department

Late post from August.
Large store, wide variety of groceries but wow was it packed which made me a bit uneasy during this pandemic. Self serve salad bar was open at that time which I was surprised as I thought all self serve stations had been closed. There was no way to properly social distance with the amount of people in the store. Great to see a business doing so well, but just would like to have seen better COVID precautions.

Reminds me of Meijers for some reason. But I got in an out. I purchased some Roses that were right in front of the stores so I didn't even have to go all the way in.