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About the Business
The UPS Store #4267 in Norfolk offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Pasewalk Plaza - S 13th St (Johnny Carson Blvd) & Pasewalk Ave.
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Janie S.San Francisco, CA01Mar 21, 2024I have used this store many times over the past few years. I have always been able to get in/out in a short period of time even during the Christmas season! I truly appreciate the services they provide.
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Local
Mar 21, 2024
Dear Janie S., we appreciate you taking the time to share your thoughts. It's lovely to hear that you had a positive experience with our service. At The UPS Store, we are dedicated to providing the best service possible, and it's great to see that we have done so for you. Please let us know if there is anything else we can do to improve your experience.
- Scott T.Iowa City, IA01Jun 15, 2023First to Review
horrible customer service from beginning to end will never use that store again. I use many other UPS stores around the Midwest always great service. This one is the worst I've ever been too!!
When in Norfolk Nebraska, I suggest using any other shipping provider.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Local
Jun 15, 2023
Hello Scott T., we are sorry for the negative experience you had with us. To help us provide better service in the future, could you please share more details about what happened during your visit? You can reach us at (402) 844-4111 or store4267@theupsstore.com.
- Kaitlin S.Omaha, NE01Jul 14, 2023
Terrible customer service, not a very welcome environment, employee acted as if he hated his job and was very rude. There are many other ways to inform someone how they prefer items to be packaged when bringing them into the store, I however was not treated with respect.
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Local
Jul 16, 2023
Hi Kaitlin S., we strive to provide the best possible service to our customers and are deeply sorry that we fell short of that goal in your case. We take all feedback seriously and will be taking steps to address the issue with our team. Please reach out to us at store4267@theupsstore.com so we can follow up with you. Thank you.
