The UPS Store
Photos & videos
Review Highlights
“The staff here is really on the ball and it's a quick in and out in here, and they all seem to know their business.” in 2 reviews
“Besides this service, they sell office supplies and packaging supplies.” in 2 reviews
“Been utilizing their services for many years....” in 2 reviews
About the Business
The UPS Store #5404 in Narragansett offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Location & Hours
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about The UPS Store.
Recommended Reviews
Overall rating
13 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Nov 21, 2022
I stopped by this UPS store to send back an Amazon item that needed to be returned. This process is the easiest in the world.....if you need to return something from Amazon, you get online, process the return, then you get a QR code that can be taken to any UPS store.
They will scan the code, take your package and give you a receipt....simple and quick.
Besides this service, they sell office supplies and packaging supplies. They offer laser printing services, mailboxes and much more. The guy working was very pleasant and very efficient in handling my package.Helpful 3Thanks 0Love this 0Oh no 0Business owner information
Local
Nov 22, 2022
Thank you Robert!
- Maria T.Narragansett, RI01Mar 1, 2024
I used the Notary Public services today, in and out within 2 minutes!! You can walk in (they always have a notary present during operating hours) or make an appointment online. Staff are super friendly and helpful and the store is clean and welcoming. I will definitely use this UPS store for any future shipping needs.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Local
Mar 2, 2024
Hi Maria T., we appreciate your feedback! At The UPS Store, we pride ourselves on providing a comfortable environment and exceptional service for our customers. Come by whenever you need us!
- Pamela T.Richmond, RI04Dec 31, 2023
Great store! The employees are always helpful and the wait is never long. Very convenient location with lots of parking.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Local
Jan 3, 2024
Thanks so much for sharing this experience, Pamela T.! We'll share your kind words with the team. You can always count on us to make your shipping experience easy and seamless. See you next time!
- Beverly S.Warwick, RI9225328May 8, 2023
The guys at this store are the very best. Even if you show up at five minutes to closing,they never sigh or roll their eyes. They're as kind in the morning as the are at 5:55 pm. Yesterday I was carrying in three boxes. I could barely make it out of my car. The kind young man with lots of reddish curly hair came out to the lot and grabbed my stuff and brought it into the store, signed in the packages and printed me a receipt in less than two minutes. This is what I'm talking about. Such a pleasure to have this UPS store right around the corner from my house. Thank you from the bottom of my heart for taking in ALL my many returns (I shop online, so whatdya gonna do? ) with a smile, a receipt, and a "have a nice day!" I've been going there for over five years now and much of the staff has remained the same. Thanks again! Bev
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Local
May 8, 2023
Greetings Beverly S., thank you for your positive feedback. At The UPS Store, providing top-notch service is our primary goal, and it's great to see that we have done so for you. We look forward taking care of your shipping needs on your return visit.
- Avery B.Fairfield, CT17852Dec 22, 2023
it's the holiday season the least you could do is clear the line before making a phone call...
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Local
Dec 23, 2023
Hello Avery B., we are sorry to hear about your negative experience. We strive to provide the best possible service to our customers and are deeply sorry that we fell short of that goal in your case. We take all customer feedback seriously and will be taking steps to address the issue and ensure that all of our staff are providing the level of service and respect that our customers deserve.
- Suzanne B.Saunderstown, RI03Jan 31, 2023
I have used this store on very many occasions and the people there go above and beyond for their customers! I have run in to many snags due to my own ineptness and everyone has gone out of their way to help me!
I highly recommend this store for all your needs.Helpful 0Thanks 0Love this 0Oh no 0 - Trisha G.San Francisco, CA0814May 3, 2023
I return packages often for personal reasons and weekly for work. I've been into many UPS facilities I've never had any issues. However, the gentleman that work at the UPS store in Narragansett are an absolute pleasure. They make the process so simple and easy and I usually leave there laughing with a big smile on my face. I just thought they deserved a little shout out because if they ever have a bad day, you would never know it keep up the good work guys.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Local
May 3, 2023
Greetings Trisha G., thank you for your positive feedback. It delighted us to hear that you had a great experience with our service. At The UPS Store, providing top-notch service is our primary goal, and it's great to see that we have done so for you. We look forward taking care of your shipping needs on your next visit.
- Aaron W.Buzzards Bay, MA72May 31, 2020
Been waiting on a package from these guys that was supposed to be delivered two days ago sitting just a mile from me in a warehouse for 2 days. Could have walked there and picked it up by now
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Local
Jun 2, 2020
Aaron, ups has been having delays do to the pandemic. we are a ups store in Narragansett we are individually owned and operated and dont have anything to do with deliveries. i know waiting for a package can be frustrating, if you can supply us with the tracking number we will surely help you look into what is going on. and again we apologize.
- Harry S.New York, NY01Jul 23, 2019
The service here is always top notch. And friendly. And helpful. I encourage anyone looking to ship or receive a package, print, bind a document: this is the place to go. Highly recommended
Helpful 0Thanks 0Love this 0Oh no 0 - Aug 1, 2011First to Review
Located in a rather extensive mall in Narragansett near the Stop and Shop, by the YELP map, its hard to find, but its just a few doors down from the Stop and Shop. The staff here is really on the ball and it's a quick in and out in here, and they all seem to know their business. I like the fact that if you've ever sent anything at a UPS store, its all in the big computer in the sky they have and you don't need to re-enter your info all over again.
Helpful 0Thanks 0Love this 1Oh no 0