The UPS Store

Super friendly staff even if you're being a Karen.

I'm a small business owner and regularly have large shipments to send out, usually overnight. The largest box I've shipped was $1400 and it was still a better rate than DHL and FedEx. The staff was helpful and patient as they answered all my questions.

The kids that work here are great but the owner or manager is (are awful) first one was standing in front of of me talking with a large hunk of candy in her mouth (gross) do itin the back. Also, they need to take their notary class again. They are not notarizing the whole form only my signature. They turned me down because it wasn't a form they can sign. I questioned why and they could not answer. It was just a form saying I was who I was. Guess they lost out on $10.00 my bank didn't for free!

On their website and on the phone when you call them, they state they can notarize items for you. I drove up here to get two items notarized to renew my concealed weapons permit. They took one look at the form and told me it is against UPS policy to notarize such items. I did not realize that they would have an opinion on what should be notarized and what should not. Yet UPS is now against your right to have and bear arms? Now I must go somewhere else to get this item notarized. If I could give them negative stars, I would give them a -5. I will never be back to this business again.
I have called, twice at the number listed in the response below, but have not been able to get in touch with anyone???

We were traveling for Christmas to California. My house sitter dropped off my daughter's fits to ship them to my mom's. They never arrived. I called and left 2 messages and my house sitter went back and checked and filed a claim. The item was never scanned into the system so all the presents in the box were gone. They never returned my calls. We had to have someone physically go in so that we could have human contact and there's nothing they could do. That was December. They gave us money back when I produced the receipt for what was shipped but we failed to purchase insurance so $100 was the max. So we lost money on it and my 16 year old daughter got nothing for Christmas. But that's not the worst...

My 16 year old daughter bought 4 dresses on Amazon in different colors and sizes. She needed to return 3 of them. She took them to the UPS store with the return code and dropped them off. There is no indication on Amazon that the items have been scanned in for return. They seem to have "lost" those as well! Apparently they're so disorganized. Do not trust them with your stuff ever! Find somewhere else! This store shouldn't be in business. And if you do use them and get screwed over like we have, call corporate and report it.

This is my go to place for Amazon returns. Amazon offers them as a free drop off location. This location can be a little busy, but the staff is consistently friendly and it's a really easy drop and go process. The last time I went, I didn't have my items bagged properly and the gentleman was so helpful in getting them bagged in the appropriate bags quickly.

I don't like UPS. But sometimes you need a particular service so they're a necessary evil, right? So we needed a document notarized and reserved an appointment for Monday morning (Monday morning is the only time during regular business hours that both of us can do without taking time off work.)

So we got there promptly and the employee flips through our document and declares the "affidavit is wrong." We attempt to clarify but she literally cuts us off mid-sentence and refers us to a mobile notary instead with a business card. We'd already tried doing a remote notary online last week and the computer system kept having errors. So now we are delayed ANOTHER week, thanks to UPS being wasting our time. Useless! She wasn't even apologetic or helpful. As if we were wasting HER time apparently!!

Professional, helpful, will advise if they fill you should use another service. Friendly

Tried to use notary service twice. Too many restrictions on what they are able to notarize, they want to know your business, then determine they're not able to. Don't waste your time.

Went in today and brought a busted label. Trent and Anthony went out of their way to help me out and get my package shipped out on time. The best UPS store around

It's around 1:40 pm and I thought it would take forever to return something from Amazon. There were 6 people ahead of me but I was out I. Less than 5 minutes! AWESOME!