The UPS Store

    Claimed
    Shipping Centers, Printing Services, Mailbox Centers
    Closed8:00 AM - 7:00 PM

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    About the Business

    The UPS Store #5742 in Ashburn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Exit #6 Off Dulles Greenway (Between Harris Teeter And Walgreens).

    Location & Hours

    Mon

    • 8:00 AM - 7:00 PM

    Tue

    • 8:00 AM - 7:00 PM

    Wed

    • 8:00 AM - 7:00 PM

    Thu

    • 8:00 AM - 7:00 PM

    Closed now

    Fri

    • 8:00 AM - 7:00 PM

    Sat

    • 9:00 AM - 5:00 PM

    Sun

    • 12:00 PM - 5:00 PM

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    Overall rating

    27 reviews

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    • Photo of Kenyatte S.
      35
      222
      453
      Nov 10, 2023

      I really love coming to this UPS store. The staff is always warm, welcoming and professional. I am always met with a smile, a kind word and a polite encounter. Excellent customer service still exists and they are proof of that. Keep up the good work guys!

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      Business owner information

      Photo of Local

      Local

    • Photo of Allison J.
      Allison J.
      Ashburn, VA
      122
      7
      Jun 16, 2023

      I love this store! Every employee I've ever interacted with has been helpful, kind and polite.

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      Photo of Local

      Local

      Jun 16, 2023

      Hi Allison J., we love hearing this feedback! Fast and friendly service is what we're all about. Thanks so much for sharing your review.

    • Photo of Lauren G.
      Lauren G.
      Uxbridge, MA
      144
      7
      Oct 20, 2023

      I go here A LOT for Amazon returns. I often have a lot of items that need to be scanned and correlated in the Amazon app. Every time I've been here, the employees have been nice, patient, and helpful. I can understand with a line out the door, it'd be easy to want to rush someone, but they've always been so great. I can't speak to pricing here, as I've not purchased any of their other services- but even with cheaper prices I'd likely not go anywhere else based on the awesome customer service here.

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      Photo of Local

      Local

      Oct 21, 2023

      We love to hear it! Thanks so much for always trusting us with your shipments, Lauren G. We always make sure the job gets done right. We appreciate your business and all the kind words. See you next time!

    • Photo of Keisha L.
      Keisha L.
      Woodbridge, VA
      443
      864
      5991
      May 20, 2019

      Decent service! I had an Amazon return to drop off and was able to walk right in, greeted by Greg and completed the return process rather quickly. What I needed was simple scan the QR code and get my receipt.

      Good to know this location exists in this area for the quick drop off!!

      Exterior
      Helpful 15
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      Business owner information

      Photo of Local

      Local

      Feb 3, 2020

      Keisha, Thank you for giving us the opportunity to serve you and also for the great review. We hope to see you again soon!

    • Photo of Maurizio D.
      0
      1
      Apr 2, 2023

      I've been using this location for years and have always had an amazing experience. They do there best to find the most cost effective solution for shipping. Shipping cost have gone up over the past couple of years but they are always better priced than the Broadlands post office (worst run post office in America). Highly recommend this for your shipping needs.

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    • Photo of Annzie A.
      259
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      5034
      Nov 30, 2020

      I came here to drop off an Amazon return item. It was a quick, seamless process. I handed over the item and the associate packaged it and labeled it. There wasn't a wait either. Now that I know about this location, I will continue to drop off packages here.

      Helpful 4
      Thanks 1
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      Oh no 0
    • Photo of Amon W.
      Amon W.
      Falls Church, VA
      1
      11
      Sep 18, 2021

      It has always been a good experience visiting this store - prompt customer service and the front desk is always very friendly

      Helpful 1
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      Photo of Local

      Local

      Nov 15, 2021

      Thank you first of all for coming in our store. And also for taking your time and writing a review of our store. We are glad you were able to get what was needed completed.
      We are hear whenever you need us!

    • Photo of Jim K.
      Jim K.
      Ashburn, VA
      46
      3
      Dec 21, 2020

      Used the UPs store the week of Christmas and they were very efficient and courteous. The owner was doing everything possible to speed up the line and handle any customer asks quickly. He and his staff delivered the best possible experience during one of the most demanding times.

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      Photo of Local

      Local

      Jan 19, 2021

      Jim,
      Thank you for the kind words. We are here to assist whenever you need us.

    • Photo of Wat D.
      Wat D.
      VA, VA
      0
      5
      Nov 19, 2021

      I've been using this UPS store for years and I love this place. I mail a lot of packages and have never had a problem. I've used them to enlarge photos for me and they helped make a large Christmas sign for a very reasonable price. I don't know what I'd do without them. They are always friendly and always helpful.

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      Photo of Local

      Local

      May 23, 2023

      A little late but Thank You for kind words and of course your patronage.

    • Photo of Kate R.
      Kate R.
      Ashburn, VA
      1
      36
      2
      May 20, 2019

      I frequently use this UPS store to drop off prepaid packages. They are great about quickly printing a confirmation receipt upon drop off.

      For those mad about having to pay for tape, all UPS stores I have been to have charged extra for this. When you have them tape it is slows down the service for the rest of the customers.

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      Photo of Local

      Local

      Nov 5, 2019

      Kate,
      Thank you for the kind words. I do say to many that we are blessed to have great customers that come in on a daily basis.
      Have a great day!

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