The Oregonian

I have tried to read the newspaper 3 times and each time I had to sign in but they wouldnt even accept my new password and on the 4th consecutive try I was able to read an article but changing the page put me back to the beginning and I had to sign in again. This is very frustrating. I would rather have the paper in my hand but it is too expensive. Another reason I should leave Portland and return to the Midwest even tho it's bitter cold there.

Too much Corvallis
Vikings will out perform them in two year
Beavers will lose some major sports, and minor unless playing in the Pilots Leagues

The Oregonian claims that my elderly moms subscription has NOT been paid, even though she is paid thru the end of September. (I looked it up!!!). I would actually give them negative 5 stars if possible. Time to ditch them!!! They are starting to harass her daily!!! She does read them online, but at her age, she is used to a real newspaper. Mom has a long curved driveway, and she has mobility issues. They drop the paper at the top of the driveway, out of sight. Apparently it's an extra $15 per month to have them put it on her porch!!! So I bring it down to the middle of the driveway so she can still walk to get it per her request.

Worst paper. Delivery was horrible. After cancelling, I started getting calls from them nonstop.

Delivery must be the hardest job in the world. Never received the Times on Sunday even tho' we were told it might be late. We stopped our subscription of the Oregonian because of horrible delivery and stupidly thought we'd be better off with the Times on Sundays. Nope. Even the 7-11 in our neighborhood says it's hit or miss getting the (any) papers delivered.

Oregonian is one bad paper for services and the paper delivery people throw the paper in the street in the ditch under the car instead of putting the paper in the paper box and getting help on the phone is treble.
Every complaint you read in other reports we have here also.
Now be careful there is a phone scam using the Oregonian papers name then asking for your bank account number and we have the bill to pay in a few days, so we aren't late on paying the bill.
I stopped my elderly mother just in the nick of time or she would have given her bank account number to whoever was on the phone.
Anyone asks for the bank account number tell them send a bill or go pound sand !

After 21 years of great service the Oregonian has gone down the tubes. For over two decades my paper was delivered to my front door --- about a 30 second drive off the main road as I'm on acreage. Driver got a nice trip and I got the Oregonian. Now the Oregonian is delivered on the main road and I am lucky if I get it half the times as people come along and help themselves. I have spoken to Customer Service at least a dozen times. They are polite and file a report that does no good. Been told I will get credit for missed papers which is also a joke - not one cent in credit. VERY DISAPPOINTED in what used to be great.

I ordered the Sunday paper a month ago. Called every week to confirm no paper has been delivered. The customer service department credits me every week. The Lake Oswego call center has a message on the recording that the messages are full and can't take messages. What a scam!!!!

I really enjoy receiving this newsspaper as it is nice to stay informed regarding local news and events. Unfortunately it is very challenging to get the physical hardcopy. I work all day on a computer and so I enjoy reading a physical paper. I'm not sure why delivery service is so poor. After calling multiple times I asked customer service who it was that is supposed to deliver my paper. They say they do not have that information. I express surprise that they don't know the names of their employees? Then I was told they contract with another company to deliver the papers. I asked the name of who they contract with. The lady I spoke with says they don't know the name of who they contract with. I express shock they don't keep records of who they contract with. I suggest what they should do is a system like Amazon's where the delivery agent should take a picture of the paper each time it is delivered so it can be verified it was delivered. I'm concerned that it could be there is a fraud going on where the Oregonian contracts with some obscure and apparently unknown company that collects the cash and doesn't deliver the paper. What a shame. Such a sad state of affairs our local news companies are going through.

We are staying in Portland for two months and in early August arranged for a (4 times weekly) delivery. The first three weeks there was NEVER a time when we received all 4 deliveries. I called each time and was assured it would be taken care of. Finally we received all 4 newspapers the following week. However, the delivery problem worsened after that as we stopped receiving any papers at all. I spoke to two very nice women who assured me that my account would be flagged and moved to the supervisor and that we would get a new delivery person and that they would credit me for two weeks.
Nothing changed. Still no deliveries. They are all talk and no action. Again, every person I spoke to was as nice and accommodating as they could be. They are just trying to do their job.
Not their fault that management sucks.
I cancelled my subscription.