Services Offered
Verified by Business
Pet boarding
Review Highlights
“This was our first time away from each other so I was a little nervous, but Jackie and Brian took great care of babies.” in 4 reviews
“Felt even better after calling and talking to Torrie.” in 2 reviews
“t. -if you board your dog, daycare time IS INCLUDED in what you pa” in 3 reviews
Location & Hours
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Overall rating
22 reviews
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1 star
- Janie J.Austin, TX1222Aug 3, 2018
We were looking for a new boarding place for our pup because our current one changed ownership and began nickel and diming us for every little thing. We drive by Tails are Wagging everyday and finally decided to do a trial daycare day to see how our old boy would like it. Your first daycare visit is free so we had nothing to lose.
It took our pup two visits to get comfortable, but he opened up and seemed to really enjoy his daycare time. Three aspects I really liked:
-the owner came out front and talked to my husband at each pick up and let us know how our boy did that day. She seemed to really 'get' him and we are glad she told us not to be discouraged by a rather timid first visit.
-if you board your dog, daycare time IS INCLUDED in what you pay. Our previous boarding place charged more per night plus an additional fee for an extra 30 min of playtime. We were paying so much money just so our dog could go potty 4 times in a day instead of 3.
-someone is there with the dogs 24/7. That is reassuring to me in case of an emergency.
Overall, Im excited we have found a new local business to support, with good customer service and a quality product. I will definitely be referring others to this place to take their furry loved ones.Helpful 3Thanks 0Love this 0Oh no 1 - Gina B.San Antonio, TX1483Oct 24, 2023
Our two dogs boarded here for six days. They were happy and also looked and smelled good when we picked them up. The staff has been friendly and helpful in all interactions, and the reception area is welcoming and well-kept. It's nice that they offer a military discount as well. The staff reported how the dogs did and what seemed to be out of the ordinary during the stay which came off as honest and real feedback. We appreciated this so much since other places either don't tell you anything at all or say things that don't align with your dog's personality/mannerism.
We loved our experience so much (and seems our dogs did too) that we booked another stay for the upcoming holidays. It's been a challenge finding professional boarding that puts us at ease and keeps us from feeling anxious thinking about how our dogs are doing. After years of trying different boarding services in the San Antonio area, we've finally found the right place. Sending hugs and dog kisses to the staff and owners at Tails Are Wagging. See you all next month!Helpful 0Thanks 0Love this 1Oh no 0 - Annie O.San Antonio, TX06079Dec 15, 2023
We needed a place for our Yorkie for the week and had never used a boarder with him before. He's also an only dog in our home so we knew he'd be nervous and needed a facility that was understanding and accommodating. Did a ton of research and loved all the 5 star reviews. Felt even better after calling and talking to Torrie. Love that they have a strict vaccine policy and that they require a 1/2 day interview. The facility is very clean and staff very nice. We will definitely be using them again.
Helpful 1Thanks 0Love this 0Oh no 0 - Marnie H.San Antonio, TX918Jul 8, 2023
My puppies have been happily coming to Tails Are Wagging for almost 4 years now! Weekend trips, summer vacation extended stays and everything in between. They always run to get in the door as quickly as they can to go see their friends! Jackie and Bryan and Torrie and all of the personnel there could not be nicer and I am ALWAYS confident that my puppies are well taken care of whenever I am out of town. The bonus is that they both get groomed for free for a 4 night stay or longer so I puck them up and they are fluffy and smell delicious!!! You cannot do better in San Antonio than Tails Are Wagging for taking care of your beloved pets while you're away!
Helpful 0Thanks 0Love this 1Oh no 0 - Aimee C.San Antonio, TX21071157May 4, 2022Updated review
Note: Jackie and Fred are amazing owners and love my dogs.
What I love about their facility is if you are boarding your dogs, there is someone onsite 24/7 and will check on the dogs at night if there is anything off. This gives me peace of mind while traveling.Helpful 4Thanks 1Love this 2Oh no 0Nov 29, 2017Previous reviewHeads up pet lovers! New doggie daycare and boarding location off Redland Rd. It's hard to see with the crazy construction on Redland, but don't miss the opportunity to check this out!
I have been looking for other places to board my dogs because all the other dog boarding locations are packed! Especially around the holidays! Here's another option and it's closer to 281/1604 intersection than the others.
In addition to doggie daycare and boarding, they also offer bathing services. If you're worried about getting your dogs dirty, their play yard for the dogs is all AstroTurf. No muddy paws!
Owner is gracious and welcoming. I am going to board my dogs there in 2 weeks, so I'll add my two cents then. - Sarah S.San Antonio, TX2461May 7, 2023Updated review
Picked up my boys today from a 24 hour stay. They are exhausted from playing so much. Thank you for taking such great care of them.
Helpful 0Thanks 0Love this 0Oh no 0Dec 31, 2018Previous reviewWe started with the free half day daycare they offered. Our puppy came home exhausted from it...Great for us! We then took our 5 month old puppy there for 10 days. When we brought him he was a very shy puppy. He no longer is. He is more social and friendly with people he meets. He also came home and slept all day. We will definitely bring him back again. Thank you!
- Katherine M.San Antonio, TX022Dec 20, 2022
We rarely give 5-star ratings; however, Tails Are Wagging has earned our trust. More importantly, Koa and Kaipo are extremely excited every time we drive onto the property. And when it's time to come home, their blankets are washed, things are neatly packed and I get an honest report about their stay. Brian handles these high energy boys with wonderful confidence. Tori and Jackie are accommodating and generous in their advice to help us become better and more responsible pet parents.
Helpful 2Thanks 0Love this 0Oh no 0 - K D.San Antonio, TX03Aug 18, 2023
Very friendly and informative staff. Took great care of my dogs (mini schnauzers) with a perfect grooming experience. They even offered eating tips to take care of allergies and supplement raw diet. my go-to dog groomers!
Helpful 0Thanks 0Love this 0Oh no 0 - Jill C.San Antonio, TX37956Jan 11, 2022
Called and spoke with Tori - I have two very high energy GSP's and one is in tact. She shared that the policy at this boarding facility was that my in tact male would not have access to open play times, which I completely understand. But that wasn't the end of our conversation. Instead of sharing that info and telling me "good luck", Tori shared the names of six boarding facilities which would be best for our dogs, and that based on their breed they would need plenty of room to run. She gave me ideas and locations which would be best for my dogs, even when it didn't financially benefit her business. What a wonderful and refreshing experience!
Helpful 1Thanks 0Love this 1Oh no 0 - Ché O.San Antonio, TX41128Oct 12, 2020
My pugs loved their stay at tails are wagging. Their picture says it all. This was our first time away from each other so I was a little nervous, but Jackie and Brian took great care of babies. Definitely would recommend.
Helpful 0Thanks 0Love this 0Oh no 0
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