Review Highlights
“Donnie,& Arlean run an amazing business!” in 2 reviews
“Had a good experience with this place As soon as i walked in here Sarah took care of me and my husband We walked out with our new couches and dinning set...!” in 2 reviews
“We finally decided on a bedroom set and sectional and she went the extra mile and kept us under the budget while getting all the things we wanted.” in 3 reviews
Location & Hours
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Amenities and More
About the Business
Furniture Retail superstore offering quality furniture at affordable prices. Visit us today and check out our entire inventory, we have different styles & furniture for every room in the house. On our sales floor you can find sofas, mattresses, couches, side tables, bedroom furniture, children furniture, outdoor furniture, Mirrors, and much more. We have a great financing program, every person gets approved with no credit check. We offer a flood warranty on furniture purchased here, we are located on Northwest Freeway in Houston, Texas. You can also shop online, or review our inventory, please give us a call if you have a question or need help finding the perfect furniture set.
Ask the Community
Q:
I get that it may take a while to get the furniture. But I'm curious about the "Buy a master bedroom and get an avalanche of furniture for free" promotion. It sounds like you overpay for the master bedroom to offset cost. What's the deal?
A:
No answers yet. Answer this question
Recommended Reviews
Overall rating
70 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Joshua M.Houston, TX1474617Dec 21, 2023
Furniture is overpriced and cheaply made. Was looking to buy a white shaggy accent chair for my niece. They had one priced at like $250 + tax. Got them down to $200. Looked nice from what they showed me online guaranteed it was sturdy and great quality. Wanted to charge me a delivery fee. HA! For one chair? Um no. Anywho got the chair and it looks so cheap and the material is underwhelming.. I then go on Walmarts website and the same chair is there for $130. You got me supernova! $70+ price diff.
Helpful 0Thanks 0Love this 0Oh no 0 - Zella Anderson A.Roman Forest, TX01Dec 21, 2023
Horrible service. Ordered a $700 comforter set. It was suppose to come in within a week. It never came in. I keep getting the run around. Being told lie after lie about when the comforter will come in. I wouldn't recommend SuperNova Furniture to anybody. The salesman avoids me and when he does talk to me it's a lie. He called me day before yesterday and said they were gonna personally deliver the comforter on yesterday. Of course you know that never happened. When I called today, he said I need to talk to somebody else after 1:00 pm. They get your money and no transparency on when the items will be delivered. It's all to get your money.
Need to be reported to the Federal Trade Commission .Helpful 0Thanks 0Love this 0Oh no 0 - Amanda W.Spring, TX4584Aug 25, 2023
Gilbert was amazing. I got beautiful furniture. He spent alot of time with me to carefully choose each item. I got 2 bedroom sets, a vanity, a whole living room set with tables and tv stand. I highly recommend this place and come see gilbert he will make sure everything is right!
Helpful 0Thanks 0Love this 0Oh no 0 - 93085Oct 13, 2022
From the store front to delivery was great customer service. Ram and Frank helped in store and made sure I got what I liked and needed. Delivery was on point. Travis and Santos delivered my things on time. Travis and Santos made sure my furniture was placed where I wanted it. The customer service lady informed me that the mattress I ordered was out of stock. But I would have a loaner until the one I ordered comes in. Which was fine. It was also brand new. I would definitely return to Supernova for future purchases.
Helpful 0Thanks 0Love this 0Oh no 0 - Gary D.SoMa, San Francisco, CA01Dec 19, 2022
Sunday 12-18-22 my wife and I went to the SuperNova location at
10000 Northwest Freeway, Houston, Tx.
When we arrived we had to drive around the building to find the ADA (handicap) entrance on the south side of the building, because I'm wheelchair bound. we located the ramp and my wife checked the door to see if it was open as it's down the southside of the building about 100yards from the main front door entrance. We determined the door was locked and called the main number for SuperNova on their website where a lady answered and ask if we were still at the door that they keep it locked for safety to stay by the door and they would have someone come open it, WE LEFT.
My question is if the door is locked for their safety then why would I want to subject my wife, me self and our unattended car 100 yards away from any help to shop at their store.
We left went to a competitor, parked in easy access ADA (handicap) approved parking space at the front door and purchased our furniture in safety.
SuperNova's lose!!
When employee safety comes at the risk of customer safety, maybe your in the wrong business.Helpful 0Thanks 0Love this 0Oh no 0 - Martha F.Houston, TX02Jul 8, 2023Updated review
This store are scammers . They sell cheap quality furniture and they steal your money . Im still waiting for my $100 they stole from me. I will not recommend they give you the run arounds. Katy Location
Helpful 0Thanks 0Love this 0Oh no 0Nov 1, 2022Previous reviewBig liers DO NOT DO BUSINESS WITH THEM
They told me 5-7 days . It's been almost 1 month. Then I called the store tell me my dining is missing chairs to go to the store to pick a different one. Which I don't like any but they are forcing to choose one anyways . I tell them no and to go ahead and cancel my order. Yesterday they call and said my dining is complete and they will deliver so I'm at home waiting all day. They get here 2 hrs later and still my dining is missing chairs. I call the store to speak to frank and he is been very unprofessional and says to do whatever when I tell him to cancel my order. Because I refuse to wait more. - Bianca R.Washington Ave./ Memorial Park, Houston, TX943Jun 3, 2023
Tyiece Patty were you Thank you verya very great help with helping us looking for furniture
Helpful 0Thanks 0Love this 0Oh no 0 - Rolanda T.Liberty, TX02Apr 17, 2023
Excellent customer service and support. The whole process was easy and quick. Armando is a great customer service rep and I will be back for all of my future needs.
Helpful 0Thanks 0Love this 0Oh no 0 - Junior E.Houston, TX01Jun 21, 2023
I just don't like this place it's bad it doesn't get stuff in time they make you pay to cancel stuff just not worth the time
Helpful 0Thanks 0Love this 0Oh no 0 - Karina A.Greater Heights, Houston, TX72127Apr 30, 2023
Tyiece and Patty were very helpful love their service and loved the way they treated me and my kids.
Helpful 0Thanks 0Love this 0Oh no 0
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