Sullivan Tire & Auto Service
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Review Highlights
“Anthony & Jesse, Managers at Sullivan Tire Newport, do excellent work, are helpful, knowledgeable and trustworthy.” in 10 reviews
“At their suggestion (and the tire vendors) I returned this week to have the lug nuts torqued.” in 2 reviews
“Visiting from NJ for a few days, I picked up a nail & slow leak somewhere along the way.” in 2 reviews
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About the Business
At our Sullivan Tire and Auto Service locations, we have experts in all things automotive who can assist with tire repairs, tire sales, brake service, oil changes, and any other car service needs your vehicle may require. Our family-owned and operated auto repair business has been serving those in the New England community since 1955 and will help all who come through our doors. Visit one of our Sullivan Tire service locations nearby and get the quality auto service care that you, and your vehicle, deserve! We're always here to get you there.®
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Recommended Reviews
Overall rating
42 reviews
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1 star
- Karen D.Newport, RI01Jan 7, 2024
We brought the car in for a state inspection and were very happy with the friendliness and honesty of the staff at the Newport RI location. We are recommending to friends and family. Great experience! We will be back when we are in need of tires!
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Tiffany S.
Jan 8, 2024
Hi Karen, thank you for taking the time to leave a 5-star review for our team in Newport! We look forward to many more 5-star experiences in the future!
- Benjamin B.Litchfield, CT01Jan 7, 2024
Even though Sullivan Tire in Newport has a jam-packed schedule -and I just realized they work a full day on Saturdays, too!-, this shop did gladly order, mount & balance & align a new set of tires for my wife's Volvo before impending bad weather. Not only were they clear about my Options to replace these tires, but they were also willing to check and replace a brake light bulb at no extra cost!
I'll be sure to schedule all future family car maintenance -general and otherwise- with this service center and quick to recommend them to any and all looking for a good, reliable, and reasonable auto shop.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Tiffany S.
Jan 9, 2024
Benjamin, thanks so much for taking the time to leave a kind review for our team in Newport! We sincerely appreciate your business and your trust. We look forward to the next time we can be of service! Until then, be well, and safe travels!
- Stacey R.Mechanicsburg, PA364Sep 27, 2023
Great experience. Gave me options. Explained rebate availability. Plenty of Appointment options
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Tiffany S.
Sep 28, 2023
Hi Stacey, thanks for taking the time to leave a 5-star review for our team in Newport! It's excellent to hear that your visit with us went well, and definitely don't forget those rebates! Saving extra is the best part! Until next time, be well, and safe travels!
- Tami B.Middletown, RI010Jan 17, 2024
Really good staff of knowledgeable employees. Consistently excellent service in a timely manner; thank you for everything!
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Tiffany S.
Jan 19, 2024
Hi Tami, thank you for taking the time to leave a kind review for our team in Newport! It's fantastic to hear that you've consistently received excellent service, that's what we always aim for. Until next time, be well, and safe travels!
- Elizabeth S.RI, RI04Dec 29, 2023
They got me in for an oil change and they checked tire pressure & windshield washer fluid. I love their writing area where I can comfortably read.
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Tiffany S.
Dec 29, 2023
Hi Elizabeth, thank you for taking the time to leave a 5-star review for our team in Newport! It's excellent to hear that you were well taken care of and enjoyed some good reading time in our waiting area! We look forward to many more 5-star experiences in the future. Be well, and safe travels!
- Andy C.Newport, RI063Jan 4, 2023Updated review
Anthony & Jesse, Managers at Sullivan Tire Newport, do excellent work, are helpful, knowledgeable and trustworthy.
Since I moved to Newport RI 3 years ago, I am bringing them all my regular maintenance and tire care.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Tiffany S.
Jan 4, 2023
Hi Andy, thanks for taking the time to leave a 5-star review for Anthony, Jesse, and the rest of their team in Newport! We appreciate your business and always strive for 5-star experiences like you've received! We look forward to providing many more excellent experiences. Until next time, be well, and safe travels!
Nov 18, 2020Previous reviewIt was the first freezing cold snap of 2020. My wife's tire pressure warning sensor came on. So I reset the tires myself with a pencil gauge and couldn't get the light to go off. In the past we experienced screws or nails in one of the tires, which could be possible, So I took it to Sullivan Tire in Newport RI. They did a quick visual check of all tires, then pressures and re-set them evenly with a great pressure gauge. Within a few minutes I was on my way, and the sensor light went off .. They said they did 16 cars already this same day - Don't know about the others, but mine was at no charge. Now that is a great way to build business. I was impressed and very appreciative. I will certainly be back! Thank you Sullivan Tire Newport !!!
- Mike C.North Kingstown, RI0151Nov 10, 2023Updated review
From Anthony and Jesse in the front to the techs in the back there is nothing but courteousness and professionalism. They are always honest and knowledgeable and make sure you understand what needs to be done and why. The waiting area is always a clean and comfortable place to wait.
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Tiffany S.
Jun 9, 2021
Hi Mike, thank you for your kind words and review! We appreciate your business and look forward to seeing you again in the future. Be well!
May 21, 2022Previous reviewAnother good experience at Sullivan Tire. My daughter just arrived for a visit from Texas and is heading back so I took it in for an oil change and asked Anthony at the desk if he could have the brakes and tires checked before she heads back to Texas and his reply was of course we can. He later told me both the front brakes and the tires were safe for the commute but he said for her to have them replaced soon after she gets back. Anthony could've easily gotten the sale by saying he thought they weren't safe and should be replaced before her trip. Needless to say that kind of honesty is why I decided to do it before she left and give the job to Sullivan Tire because I always get honesty when dealing with Anthony and that is why I send all my kids there when I can't go because I know they won't be taken advantage of. Thanks Anthony
Jun 8, 2021Previous reviewI had another satisfying experience at Sullivan Tire. Anthony at the front desk is always very knowledgeable and courteous and takes the time to explain what your car needs. I send my daughters there when there cars need servicing because I've come to trust Anthony that he sells them what the car needs and not what he needs to make a quota! That kind of trustworthiness is what will keep my family going back to Sullivan Tire for our car servicing needs!!
- David M.Portsmouth, RI0122Nov 5, 2023
Sullivan Tire in Middletown made space in their busy schedule to repair my flat tire and had me back on the road in just an hour. Cost was more than fair.
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Tiffany S.
Nov 6, 2023
Hi David, thanks for taking the time to leave a kind 5-star review for our team in Newport! It's excellent to hear that we were able to get you back on the road safely and in no time! Until next time, be well, and safe travels.
- Jeff W.Ridgefield, CT03Dec 28, 2023
jesse was amazing! my first experience there but he was informative and went out of his way to really care about my concerns - and informative....i was blown away!
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Tiffany S.
Dec 29, 2023
Hi Jeff, thank you for taking the time to leave a 5-star review for Jesse and the rest of our team in Newport! We look forward to many more 5-star experiences in the future. Be well, and safe travels!
- A G.Waterford, CT247Jun 21, 2023
Anthony knew what car I was driving just be me giving him the tire size. Newport location was able to get the tire by noontime and get tire repaired by close of business. Great job and price was good and as quoted. Both guys at font desk Anthony at drop off and Jess at pickup were friendly and answered all questions. Will definitely be back.
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Tiffany S.
Jun 23, 2023
Thank you for taking the time to leave a 5-star review for Anthony, Jess, and the rest of our team in Newport! We sincerely appreciate your kind words and your business. Until next time, be well, and safe travels!
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