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About the Business
Making change for good. We're taking a fresh look at how we make an impact on the world around us. It's our responsibility, and we aspire to do better every day. We want everyone to have access to better-for-you options and nutritious food. So innovations, quality control, and transparency are on the menu. Subway® restaurants are owned and operated by your neighbors. We support our communities and lend a hand when one is needed.
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Overall rating
23 reviews
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4 stars
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1 star
- Dan F.Santa Barbara, CA102111Feb 21, 2015
Fast & friendly. Great teamwork! Very well run shop. Any manager would be proud to have such a team!
Helpful 0Thanks 0Love this 0Oh no 0 - Manuel S.Mid City, Los Angeles, CA1154Sep 30, 2022
Jimmy made my sandwich and my day . I came to visit SB for a quick getaway Jimmy greeted me with amazing customer service, I came upset at the store but man was just so cheerful I couldn't be angry and the sandwich tasted amazing it's almost if he knew what I was going to order! Thank you Jimmy it was a pleasure to meet you and I wish and hope you have a great future . Best subway experience I've ever had
Helpful 0Thanks 0Love this 0Oh no 0 - T T.Vail, AZ18527Mar 13, 2021
Surprised at a few negative ratings. However. here's my impression after having eaten here 3 times over the last two weeks. This is a very good Subway. Employees are friendly and make a quick sandwich. I've been impressed with the fresh ingredients each time I've come. I usually don't give "fast food" places 5 stars but what else can I ask for? These guys know what they are doing and have always exceeded my expectations.
Helpful 0Thanks 0Love this 1Oh no 0 - Molly K.CA, CA04Dec 6, 2022
When I went in today they were incredibly busy but the two ladies working where doing an amazing job. They handled the craziness with poise and professionalism and I was super impressed. If those two don't run that store, they should.
Helpful 0Thanks 0Love this 0Oh no 0 - Ellen H.CA, CA01Dec 1, 2022
Literally, zero stars if I could. This subway literally gave me FOOD POISONING. their teriyaki chicken must have been sitting out all day and they still served it to me and probably countless other people. Another red flag is when they were preparing my sub an olive literally rolled out of the sandwich onto the countertop and they put it back onto the sandwich and didn't even care that I saw it. I gave them a chance and ate half my sub despite this, was so hungry so probably would have eaten anything. And then immediately felt terrible and threw up. The meat even smelled old after heating it, another major red flag. This place literally is not qualified or hygienic enough to serve food! They need to be out of business, I don't know how they can get away with this
Helpful 0Thanks 0Love this 0Oh no 0 - Caleb C.Santa Barbara, CA061Aug 14, 2022
By far the worst customer service I've ever received from any establishment. The employees their don't care enough to give even the slightest effort to make you feel welcome nor to make a good sandwich. It's seriously not that hard to put together a sandwich the way you'd want to eat it, but they just throw it together like they couldn't care less about what their doing. This place needs new management, new staff, and new procedures for appropriate steps of service. Never coming back to this location.
Helpful 0Thanks 0Love this 1Oh no 0 - Stephen L.Goleta, CA1510123Mar 9, 2022
They ALWAYS get my online order wrong. And the quality of the food just very poor in general. Not going back.
Helpful 0Thanks 0Love this 0Oh no 0 - Aug 19, 2019
Pretty decent place to pick up a healthy inexpensive sandwich for on-the-go situation. We picked up a 12 inch roast beef on cheddar bread and a tuna 6 inch. We bought them at lunch time to bring back to our campsite at Ocean Mesa for dinner. The sandwiches were delicious and our kids enjoyed them even if they were made a few hours earlier.
Helpful 0Thanks 0Love this 0Oh no 0 - Casey C.Santa Barbara, CA03111Feb 28, 2021
Very disappointed they made my sandwich and then put the mayonnaise and mustard on top of all the toppings which made the bread dry! mustard and mayonnaise is what makes the bread moist to eat the sandwich
Helpful 0Thanks 0Love this 1Oh no 0 - Jeff J.San Francisco, CA03May 12, 2022
Absolutely HORRIBLE! We ordered 2 custom sandwiches and both came with NOTHING but meat! Unbelievably terrible service! I'll never again order a sandwich from subway brand. UNACCEPTABLE
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