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About the Business
We're not just passionate purveyors of coffee, but everything else that goes with a full and rewarding coffeehouse experience. We also offer a selection of premium teas, fine pastries and other delectable treats to please the taste buds. And the music you hear in store is chosen for its artistry and appeal. It's not unusual to see people coming to Starbucks to chat, meet up or even work. We're a neighborhood gathering place, a part of the daily routine - and we couldn't be happier about it. Get to know us and you'll see: we are so much more than what we brew. We make sure everything we do is through the lens of humanity - from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.
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- Morgan B.Atwater, MN621Apr 13, 2024
https://www.entrepreneur.com/business-news/starbucks-adding-sound-absorbing-ceilings-for-quieter-stores/472479
This is great news as my only complaint about the Rolla Starbucks is that is as noisy as shipbuilders forge.
Of course this being Rolla, like everything else, it will take 20 years to get here!Helpful 0Thanks 0Love this 0Oh no 0 - 47371941Dec 11, 2022
Never been to a Starbucks that did not have Oat milk. Is that a thing? Lol we stopped at this location while road tripping and it was disappointing. I mean it's a drink spot so I was shocked when they didn't have my milk. So I got one of my fav drinks, the brown sugar oatmeal latte with almond milk instead of my oat milk since they were out. It was okay but because almond milk is a lighter milk my drink had a slight burnt taste but it was okay, but I would never order again. The sandwich my husband got was not great, the sausage egg and cheese. I lovveeee Starbucks but just not this one but I mean, it was better than nothing.
Helpful 2Thanks 0Love this 0Oh no 0 - LaDonna H.Rolla, MO01Sep 25, 2023
WORST iced vanilla latte EVER at a Starbucks. Ordered the grilled cheese for the first time...won't make that mistake again.
Helpful 0Thanks 0Love this 0Oh no 0 - Lauryn M.Lincoln, IL431Mar 12, 2023
Horrible customer service, slow, manager was rude and staff couldn't get along. Looked very undertrained. Save your self a headache and go try the scooters in Rolla!
Helpful 0Thanks 0Love this 0Oh no 0 - Cheryl K.Maricopa, AZ34435Nov 24, 2021
Not dependable open one day closed next hours varied during the day . My husband who rarely visits Starbucks went to get me coffee while I was at work as a surprise but he got to Starbucks at 1:30 and they were closed. He didn't see the sign on the drive through and went to the window the workers there were standing around by the drive through window would not even address him or look at him. NOPE STARBUCKS you lost a customer. Shame on this behavior.
Helpful 1Thanks 0Love this 0Oh no 0 - Drew S.Flagstaff, AZ01Mar 20, 2022
Went to get coffee at 7:30 am and the entire store was closed. No sign or anything. They may be closed permanently
Helpful 0Thanks 0Love this 0Oh no 0 - M R.MO, MO01Sep 1, 2022
We always have the best experiences at this Starbucks. Great customer service and great drinks. Friendly, fast and perfectly made!
Helpful 0Thanks 0Love this 0Oh no 0 - Vanessa V.Fayetteville, NC02Jul 23, 2021
They need to listen when some one tells them about points. Not all reps at the drive thru ask about you using your points. Isn't that customer service and helping to prolong the establishment by using their app and by participating in points.
It shouldn't be put on me to receive good customer service. "You didn't tell us"
I shouldn't have to settle and simply accept your mistake. Refund the purchase and use my points.
Do better.Helpful 0Thanks 0Love this 0Oh no 0 - Mr. B. K.Lake Ozark, MO653613245Jun 7, 2018
I admit it, I'm a Starbucks fan, much to my wife's relief. This is a big, industrial looking shop, lots of seats, not sure where all the outlets are. Unlike Dunkin Donuts, their plugs seem to be hidden, not easily accessible.
Anyway, about 530pm, on 6.7.18 and the young kids are friendly and helpful, something you don't always find at these places.
My coffee was strong and hit the spot. It's hitter than heck outside, it's a nice place to chill. Literally.Helpful 0Thanks 0Love this 0Oh no 0